No internet after removing Antivirus 2009

[Wim]

I work with Windows Xp Media Center Edition.
Yesterday I removed Antivirus 2009 with Malwarebytes.
Since then I cannot connect with the internet.
The system is very slow (I think it is constant trying to connect to the
internet).

another problem is that I can use 1 of 4 XP-accounts.

Sorry for my poor english.
Who can help me?

 

[nass]

I work with Windows Xp Media Center Edition.
Yesterday I removed Antivirus 2009 with Malwarebytes.
Since then I cannot connect with the internet.
The system is very slow (I think it is constant trying to connect to the
internet).

another problem is that I can use 1 of 4 XP-accounts.

Sorry for my poor english.
Who can help me?

To be able to connect rry this:
Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you can connect.

Run a thorough scan by doing the following steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
Download and Update SuperAntispyware and run a complete scan - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html

If you wish to send me your Hijackthis log I will be happy to help you
further or send to one of many forums on the internet!
Download Hijackthis and send me the log.
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
my address is : to_you_ross(at remove this and repalce with the
obvious)yahoo.co.uk ( _ is underscore)

Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com/download/builds/downloading-slim
Run Disk Clean Up on your Drive.
HTH,
nass

 

[Mick Murphy]

Go into Safe Mode withNetworking.
Hopefully, you can get on the Net from there.
Then rescan with these 2 Programs and your AV.
Make sure you update Malwarebytes, etc, 1st

http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
Download, install, update, and immunize your System with it.
Then SCAN with it.
Update it, and scan your System once a fortnight.

http://www.malwarebytes.org/mbam.php

Malwarebytes is as the name says, a Malware Remover!
For the Free version scroll down their page to either download from
Download.com, or Major Geeks.com

Download, install, and update.

Important re: Safe Mode
If you happen to find a problem that you can’t uninstall / delete, reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow
key to get to Safe Mode from list of options, then hit ENTER.
RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D
while in Safe Mode.

If unable to install above Programs in Normal Mode:
Sometimes Trojans, Viruses, Malware, etc stop you installing and/or updating
Programs to remove them.
If that happens, reboot into Safe Mode with Networking (from F8 list of
Startup Options), and install, update and scan from there.

 

[Wim]

Mick,

I removed Antivirus 2009 by:
1: run Spybot
2. Run mbam - malwarebytes- (in safe mode)
Now:
In safe mode with Networking internet is working
When I start in normal mode Internet is still not working.

What can I do more?

 

[Elmo]

Mick,

I removed Antivirus 2009 by:
1: run Spybot
2. Run mbam - malwarebytes- (in safe mode)
Now:
In safe mode with Networking internet is working
When I start in normal mode Internet is still not working.

What can I do more?

Open Internet Options, Connections tab, click "Lan Settings" button,
deselect all.

 

[Buffalo]

Mick,

I removed Antivirus 2009 by:
1: run Spybot
2. Run mbam - malwarebytes- (in safe mode)

[snip]

For future reference, MBAM works best in Normal Mode.
SAS sometimes needs Safe Mode to completely remove what it finds.

 

[Wim]

Thanks,

After running spybot and mbam (in safe mode) i used serveral
antivirus-programs.
Antivirus-program Avast found the problem and removed it.
Everything is working fine now.