Appreciative said:
Thanks for the suggestion Diane, but this did not change anything so I
went
ahead and went to the customize and dragged the Import and Export function
to
the toolbar so I could at least access the capability.
Unless you are exporting to a third-party application such as Access or
Excel - then DON'T use this function to just make a backup or transfer your
Outlook data from one machine to another.
Why Not?
Firstly the export function runs while Outlook is still open, and if you've
never had a corrupted pst file from this then you have been VERY lucky.
Secondly, the import function should not be used to import native Outlook
data.
(Courtesy of Russ Valentine [MVP-Outlook])
Importing an entire PST may well corrupt your profile and may create a ghost
PST that you can't close. Importing PST's will lose:
1. Custom Forms
2. Custom Views
3. Connections between contacts and activities
4. Received dates on mail
5. Birthdays and anniversaries in calendar
6. Journal connections
7. Distribution Lists
Opening a PST file will preserve all of these. That is why we do not advise
people to import a native file into Outlook.