No features available Word 2000

[flybynight]

When I go to Insert>>Auto Text>>Attention Line, instead of having the
dropdown menu to choose from there is only a small empty box. It's the same
for all the Inserts Closing, Header/Footer, Salutation, Signature. I have
tried to add from the disc, tried to add from the Windows page, uninstalled
& reinstalled. No matter what I do I cannot get these to load or whatever.
Does anyone have any insight to this problem
Thank you.

 

[garfield-n-odie]

Sounds like you may have overwritten the normal.dot template with a
regular Word file. Try "creating a new Normal.dot from scratch" as
described in http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm .

 

[flybynight]

Thank you very much for the speedy response. link and solution. I don't know
how you do it but you ended weeks of hair tearing. I am now back on coarse
thanks to you garfield. Excellent job.