No disk in drive

[Guest]

When defender does a scan I get the following message "There is no disk in
the drive. Please insert a disk into drive A:" No matter what option I
choose the dialog box pops up. They only way to get rid of the box is to
uninstall defender and hit cancel too many times. Any Ideas why it wants
drive A? It only seems to happen on windows 2000 pc's? Back to antispyware
until this is resolved.

 

[Guest]

I get the same with XP, only it is asking for the last disc that I had in my
cd-rom drive.

 

[Guest]

I'm getting it to, has affected 3 Windows 2000 machines, but no Windows XP of
Server 2003 machines yet. Its very frustrating, and completely baffling (for
instance, why in the world would it look on the A: for IEXPLORE.EXE?)

 

[Steve Dodson [MSFT]]

1) Uninstall WD thru Add/Remove Programs in the control panel

2) Launch cmd prompt

3) Type in "MsiExec.exe /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}"
(without the quotes)

4) Delete all contents of Directory of C:\Documents and Settings\All
Users\Application Data\Microsoft\Windows Defender\Definition Updates

5) Reinstall Windows Defender Beta 2


--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

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originated.

 

[Bill Sanderson]

Thanks - I saw this one on one Windows 2000 pro workstation today. Haven't
seen it on any of 3 Windows 2000 servers so far.
--

1) Uninstall WD thru Add/Remove Programs in the control panel

2) Launch cmd prompt

3) Type in "MsiExec.exe /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}"
(without the quotes)

4) Delete all contents of Directory of C:\Documents and Settings\All
Users\Application Data\Microsoft\Windows Defender\Definition Updates

5) Reinstall Windows Defender Beta 2


--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

I'm getting it to, has affected 3 Windows 2000 machines, but no Windows
XP of
Server 2003 machines yet. Its very frustrating, and completely baffling
(for
instance, why in the world would it look on the A: for IEXPLORE.EXE?)

 

[Guest]

Seems to work on all but one machine, which is still popping up with a
message of "no Disc..."
I have tried the uninstall procedure again but it seems to happen during the
scheduled full scan.

1) Uninstall WD thru Add/Remove Programs in the control panel

2) Launch cmd prompt

3) Type in "MsiExec.exe /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}"
(without the quotes)

4) Delete all contents of Directory of C:\Documents and Settings\All
Users\Application Data\Microsoft\Windows Defender\Definition Updates

5) Reinstall Windows Defender Beta 2


--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

I'm getting it to, has affected 3 Windows 2000 machines, but no Windows XP
of
Server 2003 machines yet. Its very frustrating, and completely baffling
(for
instance, why in the world would it look on the A: for IEXPLORE.EXE?)