No dial tone

[Tim Whiteaway]

I recently upgraded from w98se to win2000 and at the same time went BT
broadband. When reinstalling all the hardware drivers i discovered that my
old modem could not run under win200 as I had no compatible drivers and I
couldn't get any off the web.

I solved this by buying a newer w2000 compatible v92 modem (PCworld basic
modem) but now I cannot get it to work, it just spews out the error that
'There is no dial tone'. Well, I know there is a dial tone as I can connect
a phone directly to the extension and hear it myself.

Modem diagnostics doesn't show any issues nor are there any conflicts etc. I
have also removed the entry from Device manager and reinstalled the drivers
etc with no benefit.

Modem on Com 4

ATQOVIEO OK
AT+Gmm +GMM PCI softV92Modem
AT+F class=? 0.1.8.80
AT#cls=? Command not supported
ATI1 255
ATI2 OK
ATI3 Soft 56V_B2.1_V7.16.00
ATI4 PCI softV92Modem
ATI5 180
ATI6 SoftK56
Cmodem V12
RKsampleV342
ATI7 255

TIA

Tim W

 

[Pegasus \(MVP\)]

I recently upgraded from w98se to win2000 and at the same time went BT
broadband. When reinstalling all the hardware drivers i discovered that my
old modem could not run under win200 as I had no compatible drivers and I
couldn't get any off the web.

I solved this by buying a newer w2000 compatible v92 modem (PCworld basic
modem) but now I cannot get it to work, it just spews out the error that
'There is no dial tone'. Well, I know there is a dial tone as I can connect
a phone directly to the extension and hear it myself.

Modem diagnostics doesn't show any issues nor are there any conflicts etc. I
have also removed the entry from Device manager and reinstalled the drivers
etc with no benefit.

Modem on Com 4

ATQOVIEO OK
AT+Gmm +GMM PCI softV92Modem
AT+F class=? 0.1.8.80
AT#cls=? Command not supported
ATI1 255
ATI2 OK
ATI3 Soft 56V_B2.1_V7.16.00
ATI4 PCI softV92Modem
ATI5 180
ATI6 SoftK56
Cmodem V12
RKsampleV342
ATI7 255

TIA

Tim W

Your modem may not be able to detect a dial tone. This
is why there is a tick box under advanced setup to wait
or not to wait for a dial tone. The location of this tick box
is modem-specific - start hunting!

 

[paulmd]

Do the usual due dilligance stuff like make sure the modem line is
plugged in to the correct jack, and plugged on ALL the way. (it should
click noticably)

There is a generic driver from conexant that you can use if you get no
luck. THe generic driver install is a bit scary. It always appears to
do nothing for too long, wait a minute or three, and it will work. You
install this one by extracting the archive to a folder, and click on
HXFsetup. Click yes on all the dialog boxes.

THe generic drivers work for most connexant chipsets.

http://www.conexant.com/support/files/HSFp_Win2k.zip

There is also a handy utility that will identify conexant chipset based
modems more specificly.

http://www.conexant.com/support/files/listmodem_app.zip

More stuff here.

http://www.conexant.com/support/md_driverdownload.jsp

If nothing works, return your modem to the place of purchace and ask
for a refund.