No Desktop Blank Desktop after logging into windows xp sp2 - HELP!

[Guest]

HELP! Have you ever seen this before?

My computer worked well until a few days ago. Now I only get a blank screen.

After I boot the system and login, the screen goes blank. There is no
desktop, no icons or taskbar. I can't right-click, but I can use Ctrl+Alt+Del
to get to the Task Manager.

This is the deal:
- No icons or taskbar after logging in to Windows.
- Desktop is blank and right-click does not work.
- Ctl-Alt-Delete to initiate Task Manager
- Can't start Explorer.exe (it isn't and will not run)
- System Restore doesn't work

I've used f8 to try and troubleshoot and nothing there works. The Safe Mode
only displays black screen with the words "Safe Mode" in every 4 corners of
screen. That screen is blank also.

I haven't installed any new software and I do have Virus software running.
My computer was working fine until this happened.

Any ideas on what to do next...I don't want to reformat unless there is no
other option...I'd lose a lot of information!

Thanks in advance,
TC

 

[Kelly]

Hi,

This generally has to do with display drivers. If you recently ran MS
updates or similar, try a rollback via the Device Manager. If not/ or
either:

Restore Taskbar and Desktop to Default Functionality (Line 164)
http://www.kellys-korner-xp.com/xp_tweaks.htm

--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Kelly]

Like so: Ctrl/Alt/Delete - File/New Task Run - devmgmt.msc

--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com