no default gateway?

G

Guest

i have a really dodgy internet connection that is, in the past few months,
really becoming unbearable.

it's connected as thus;

phoneline -> DSL modem -> router -> desktop
-> laptop

currently, i have the internet available on the laptop, but receive a
message about 'limited or no connectivity' on the desktop.
not being an expert, or even close, about computers, i struggle to
understand why the laptop still has internet connection when the desktop
doesn't.

apparantly, according to a bit of research, i have no default gateway and my
DHCP sever can't be found?
i have an autoconfig IP address and am possibly using something called APIPA
to auto-assign an IP address from a reserved address range, as my IP is
169.254.185.13 and my subnet mask is 255.255.0.0

i have no number for my gateway.

any ideas?

: /
 
M

Maincat

Louise said:
i have a really dodgy internet connection that is, in the past few months,
really becoming unbearable.

it's connected as thus;

phoneline -> DSL modem -> router -> desktop
-> laptop

currently, i have the internet available on the laptop, but receive a
message about 'limited or no connectivity' on the desktop.
not being an expert, or even close, about computers, i struggle to
understand why the laptop still has internet connection when the desktop
doesn't.

apparantly, according to a bit of research, i have no default gateway and
my
DHCP sever can't be found?
i have an autoconfig IP address and am possibly using something called
APIPA
to auto-assign an IP address from a reserved address range, as my IP is
169.254.185.13 and my subnet mask is 255.255.0.0

i have no number for my gateway.

any ideas?
Your router should assign IP addresses to computers via DHCP. Check your
router to make sure DHCP is enabled. The IP address of your router is
probably 192.168.1.1. You will probably need a User Name and Password to
access your router - try admin or root for both. It should also assign the
Default Gateway (normally 192.168.1.1).

The APIPA address shows that DHCP is not enabled at this time.

Hope that helps - let us know if it did.

Steve
 
G

Guest

Your router should assign IP addresses to computers via DHCP. Check your
router to make sure DHCP is enabled. The IP address of your router is
probably 192.168.1.1. You will probably need a User Name and Password to
access your router - try admin or root for both. It should also assign the
Default Gateway (normally 192.168.1.1).

The APIPA address shows that DHCP is not enabled at this time.

Hope that helps - let us know if it did.

Steve



err.. maybe this is really stupid, but, how exactly do you check the
settings of a router? : /

cheers for a reply though : ]

Louise
 
M

Maincat

Louise said:
Your router should assign IP addresses to computers via DHCP. Check your
router to make sure DHCP is enabled. The IP address of your router is
probably 192.168.1.1. You will probably need a User Name and Password
to
access your router - try admin or root for both. It should also assign
the
Default Gateway (normally 192.168.1.1).

The APIPA address shows that DHCP is not enabled at this time.

Hope that helps - let us know if it did.

Steve



err.. maybe this is really stupid, but, how exactly do you check the
settings of a router? : /

cheers for a reply though : ]

Louise

Your router will have a web based configuration page. On it will be
settings for all sorts of features. What is the name and model number of
your router?
 
G

Guest

Your router will have a web based configuration page. On it will be
settings for all sorts of features. What is the name and model number of
your router?


Erm.. belkin 54g
i have no idea what the page for it is : /

Lou
 
L

Lem

Louise said:
Erm.. belkin 54g
i have no idea what the page for it is : /

Lou
Lou,

How are the desktop and laptop connected to the router? Both by
Ethernet cable? Both by wire? One of each? If you have a "belkin 54g"
router (it would help if you gave the complete model number), that's a
wireless router, so perhaps your laptop is connected wirelessly.

If your laptop is working OK, then the problem probably is NOT with the
router.

In your next post:

-- what OS on each computer (e.g., XP Home service pack 2)
-- how each computer is connected to the router
-- model number of router
-- on each computer, open a Command Prompt and type
"ipconfig /all" (without quotes) and press enter. Copy and paste the
results in your post

(if you find it hard to copy from the Command Prompt window, then use
the command "ipconfig /all > C:\results.txt" and press enter. Then open
the file C:\results.txt in Notepad and copy/paste from there)

-- on the desktop, open Device Manager and check to see if there is a
warning on your "Network adapter". (DM is most easily opened by
pressing the "windows key" together with the "pause/break key" and then
clicking on the "Hardware" tab and then "Device Manager")
 
G

Guest

Louise said:
i have a really dodgy internet connection that is, in the past few months,
really becoming unbearable.

it's connected as thus;

phoneline -> DSL modem -> router -> desktop
-> laptop

currently, i have the internet available on the laptop, but receive a
message about 'limited or no connectivity' on the desktop.
not being an expert, or even close, about computers, i struggle to
understand why the laptop still has internet connection when the desktop
doesn't.

apparantly, according to a bit of research, i have no default gateway and my
DHCP sever can't be found?
i have an autoconfig IP address and am possibly using something called APIPA
to auto-assign an IP address from a reserved address range, as my IP is
169.254.185.13 and my subnet mask is 255.255.0.0

i have no number for my gateway.

any ideas?

: /


Open a run command and type In:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]

Click Start >> Control panel >> Internet and Network connections >> Double
click the Network connections, right click your Network (LAN) and select
properties.
On the LAN properties under general Tab highlight the Internet protocol
(TCP/IP) and click on Properties Button.
On the TCP/IP properties make sure the computer get Auto IP assigned and DNS
as well.

Reboot your Desktop and see if you can connect okay, if still then try to
turn the Router OFF then the Desktop for about 40 secs or so and then turn
the Router ON wait for 30 secs then the Desktop ON and try to connect.
Does your network secure with an Encryption method WPA, WEP?, or is it open
and you are using somebody else connection or may they using your connection?.

http://www.microsoft.com/windowsxp/using/networking/default.mspx
 
M

Maincat

OK - go to Internet Explorer and type in 192.168.2.1 in the address bar.
Press return.
On the login page, do not enter a passwork, click submit.
On the left hand side, click on LAN Settings.
Now on the screen, click the ON button against DHCP server.
Click Apply Changes.
Exit Internet Explorer.

Reboot your computers and see if all is now well.

Let us know.
 

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