NO complete Windows XP shutdown

[Guest]

When I try to shut down Windows XP Pro either I eventually get a black screen with my mouse pointer showing or shutdown stops with my wallpaper and pointer showing

 

[Kaylene aka Taurarian]

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q307274
Windows XP Stops Responding (Hangs) During Windows Shutdown
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q308029
Resources to Help Troubleshoot Shutdown Problems in Windows XP

Windows XP Shut Down Issues
http://www.kellys-korner-xp.com/win_xp_restart.htm
Troubleshooters for Windows XP Shut Down
http://aumha.org/win5/a/shtdwnxp.htm
Troubleshooting Windows XP Shutdown Issues
http://www.theeldergeek.com/shutdown_issues_in_xp.htm

When I try to shut down Windows XP Pro either I eventually get a black screen

with my mouse pointer showing or shutdown stops with my wallpaper and pointer
showing