no broadband connection

[joe]

connecting to a broadband connection using a user name is
grey out!. i'm unable to create a new connection ,please
help ,any advise would help. my isp provider is unable to
correct this .running xp pro

 

[Quaoar]

connecting to a broadband connection using a user name is
grey out!. i'm unable to create a new connection ,please
help ,any advise would help. my isp provider is unable to
correct this .running xp pro

You might try http://www.broadbandreports.com and select the Bell
Sympatico forum from the Foreign forums list.

Q

 

[Chuck]

connecting to a broadband connection using a user name is
grey out!. i'm unable to create a new connection ,please
help ,any advise would help. my isp provider is unable to
correct this .running xp pro

Joe,

Either of these might apply:

You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/?id=329441

The usual fix is to re-install your current service pack ( SP1 or SP2 ).

This comes up occasionally too:

Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
http://support.microsoft.com/?id=320558

And Joe, please don't contribute to the spread and success of email address
mining viruses. Learn to munge your email address properly, to keep yourself a
bit safer when posting to open forums. Protect yourself and the rest of the
internet - read this article.
http://www.mailmsg.com/SPAM_munging.htm

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.