No attachment on email with originalmail.eml file

C

Caillah

When I receive an email with an attachment identified as an
"originalmail.eml" file, I can open the email but the attachment is not
included. Is there something I need to do to make this attachment visible?

thanks
 
F

Frank Saunders MS-MVP IE,OE/WM

Caillah said:
When I receive an email with an attachment identified as an
"originalmail.eml" file, I can open the email but the attachment is not
included. Is there something I need to do to make this attachment
visible?


Tools | Options | Read
Uncheck "Read all messages in plain text".
 
C

Caillah

It is already unchecked. It is a pdf file sent from an office email using
Outlook (not Express) coming to a Vista machine using Vista Mail.

thanks,
 
F

Frank Saunders MS-MVP IE,OE/WM

Caillah said:
It is already unchecked. It is a pdf file sent from an office email using
Outlook (not Express) coming to a Vista machine using Vista Mail.

thanks,


Frank Saunders MS-MVP IE said:
Tools | Options | Read
Uncheck "Read all messages in plain text".

If the mail was sent from Outlook using Outlook's RTF format then WinMail
will never find the attachment. WinMail does not understand Outlook's RTF
format. Ask the Outlook user to please use Plain Text, especially when
sending attachments.
 
R

Raj

I have run into a related problem:

When testing CRM 4.0 on VPC 2007, I set it up to receive emails from my
exchange mail id. The first mail that I received in CRM, I had no problem
opening it in CRM, and I replied from CRM. The subsequent reply to the reply
mail, if sent using OWA was causing the body of the mail to appear as
attachment file "originalmail.eml" that opens using Outlook express. However,
there was no problem if the emails were sent from my hotmail web client or
using Outlook 2007 client (not Outlook webaccess). Changing the mail option
from HTML to plain text did not solve. Also mails sent from OWA that were
showing up at the receiving end with message body in "originalmail.eml"
attachment, were appearing perfectly fine in the sent mail folder of OWA.
However, at the receiving end, they were appearing without the message body
(message body was appearing in originalmail.eml attachment). I figured out
that this was happening only if the sender's mail client was based on
OutlookWebaccess, and did not happen if the client was based on Outlook.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top