No attachment icon on IMAP client

[Guest]

Hello,

I have a user in a remote part of the world who is unable to download attachments. He can receive email and send emails fine. He can even send emails with attachments. Using Telnet, I was able to login into the Exchange server with his mailbox and verify that he indeed has email that have attachments. So, I believe it is an Outlook issue and not a problem with Exchange.
Does anyone know of a setting on Outlook that would control this behavior? He is using Outlook 2000 SR-1 and he is configured to use IMAP.

Brian

 

[Bill R [MVP]]

Are you sure his attachments aren't just being blocked by Outlook's built-in
security (added to Outlook 2000 via SR1)?

Look here for info:

http://support.microsoft.com/default.aspx?scid=kb;en-us;318515&Product=out2K