No Accessories in WinXP Pro MCE

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have 2 new desktops both with WIN XP PRO MCE, one is missing all
Accessories and has no sound mixer. Two hours with tech support failed to
get sound to function. I am told I need to reformat HD, reset system - a big
job. This system has Dragon Naturally Speaking and Phillips microphone.
Except for this, the other working desktop runs all other software and setup,
including Zone Alarm Security Suite. Prior to installing ZA and Office 2003,
I deleted trial Norton and trial 60 day verson of M$ Office.

The system that does work has accessories in
c:\programFiles\windowsNT\accessories.

Q:
1. Are Accessories and Sound related?
2. Would Dragon and Phillips Mic interfere with this.

Sierras
 
C:\Program Files\Windows NT\Accessories should contain wordpad.exe.

Restore shortcuts to the Accessories group
http://windowsxp.mvps.org/Accessories.htm

%allusersprofile%\Start Menu\Programs\Accessories\Accessibility
should have shortcuts for...
Magnifier
Narrator
On-Screen Keyboard
Utility Manager

%allusersprofile%\Start Menu\Programs\Accessories\Communications
should have shortcuts for...
Network Connections
Network Setup Wizard
New Connection Wizard
Remote Desktop Connection

%allusersprofile%\Start Menu\Programs\Accessories\Entertainment
should have shortcuts for...
Sound Recorder
Volume Control

%allusersprofile%\Start Menu\Programs\Accessories\System Tools
should have shortcuts for...
Backup
Character Map
Disk Cleanup
Disk Defragmenter
Files and Settings Transfer Wizard
Scheduled Tasks
System Information

Accessories can be added or removed with Add or Remove a Windows Component
from Add or Remove Programs from the Control Panel.

How To Add or Remove a Windows Component in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;307894

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
C:\Program Files\Windows NT\Accessories should contain wordpad.exe.

Restore shortcuts to the Accessories group
http://windowsxp.mvps.org/Accessories.htm

This shortcut http://windowsxp.mvps.org/Accessories.htm was a disaster.
It now takes minutes to load any program, even broadband internet hangs a
few minutes each page, shut down did not work without manual button.

Wordpad [no extension] is a 210 KB file in C:\Program Files\Windows
NT\Accessories but not wordpad.exe [yes, I used view function to see any
extension]

Start folder has nothing in it.

After I tried the above, I tried Add/Remove Windows components, unchecked
accessories and then clicked Next, then finish. Then repeated to check
Accessories. But.... WinXP Pro Media Center Edition is OEM and I did not
have a CD when I tried to install


Deep trouble.


Sierras
 
RE Wes Fogel's recommendation to use
http://support.microsoft.com/default.aspx?scid=kb;en-us;307894

I am unable to use Add/Remove as this is an OEM OS and I have no CD with
Windows XP Pro MCE OS. Same problem arises when I use Add/Remove Windows
Components.



I erred in my last return comment. One of my startup folders is indeed
empty – but you said to look in start menu. I have two start menus, the
other has 3 irrelevant programs.
The least complete start menu has only

C:\Documents and Settings\Administrator\Start
Menu\Programs\Accessories\Accessibility

Magnifier
Narrator
On-Screen Keyboard
Utility Manager

C:\Documents and Settings\Administrator\Start
Menu\Programs\Accessories\Entertainment

Windows Media Player – the only shortcut

The *most complete* Start Menu is detailed below, and does have what you
detailed, **plus **more.

C:\Documents and Settings\All Users\Start
Menu\Programs\Accessories\Accessibility
Magnifier
Narrator
On-Screen Keyboard
Utility Manager

Plus
Accessibility Wizard

C:\Documents and Settings\All Users\Start
Menu\Programs\Accessories\Communications

has shortcuts for...
Network Connections
Network Setup Wizard
New Connection Wizard
Remote Desktop Connection

plus

hyperterminal and
wireless network setup wizard


C:\Documents and Settings\All Users\Start
Menu\Programs\Accessories\Entertainment

Sound Recorder
Volume Control

Plus
Windows Media Player


C:\Documents and Settings\All Users\Start Menu\Programs\Accessories\System
Tools

Backup
Character Map
Disk Cleanup
Disk Defragmenter
Files and Settings Transfer Wizard
Scheduled Tasks
System Information

Plus
Security Center
System Restore


I am at a loss without a CD of the OS.
 
You have a different problem then you think you have!

It is a user's option as to whether or not there is anything at all in a
Startup folder. Anything in a Startup folder will start when the machine is
booted. This is irrelevant to your problem right now.
-----

C:\Documents and Settings\Administrator, this is for the built-in
Administrator's account not for any logged on user.
-----

Everyone should see a combination of two start Menu folders.

When logged on as You, you should see items from both:
C:\Documents and Settings\All Users\Start Menu
and
C:\Documents and Settings\Your Name Here\Start Menu

C:\Documents and Settings\All Users\Start Menu
Is the Common Start Menu, it appears for anyone who logs on.

C:\Documents and Settings\Your Name Here\Start Menu
Is your Start Menu, it should appear when you log on.

To see which Start Menu is yours, do this...
Click Start | Click Run | Type or paste the following line into the box and
click OK...

%userprofile%\Start Menu

C:\Documents and Settings\Someone's Name Here\Start Menu should open.

What folder opens for you????

%userprofile% is an environment variable that is the path to the user's home
folder.

Typing or pasting %userprofile% into the Start | Run box opens to the
Documents and Settings folder on whatever drive it is located on for the
logged in user.

I.e. C:\Documents and Settings\Your Name Here
-----

I think that somehow your Shell Folders are messed because you do not seem
to be seeing the links that you posted ARE in C:\Documents and Settings\All
Users\Start Menu\Programs\Accessories

Let's look at a couple of things in the registry.

Open the Registry Editor...
Start | Run | Type: regedit | Click OK |
Navigate to >>>
HKEY_CURRENT_USER\Software\Microsoft\Windows\
CurrentVersion\Explorer\User Shell Folders

Compare what is in the right hand pane with the following:

AppData %USERPROFILE%\Application Data
Cache %USERPROFILE%\Local Settings\Temporary Internet Files
Cookies %USERPROFILE%\Cookies
Desktop %USERPROFILE%\Desktop
Favorites %USERPROFILE%\Favorites
History %USERPROFILE%\Local Settings\History
Local AppData %USERPROFILE%\Local Settings\Application Data
Local Settings %USERPROFILE%\Local Settings
My Music %USERPROFILE%\My Documents\My Music
My Pictures %USERPROFILE%\My Documents\My Pictures
Nethood %USERPROFILE%\NetHood
Personal [My Documents] %USERPROFILE%\My Documents
PrintHood %USERPROFILE%\PrintHood
Programs %USERPROFILE%\Start Menu\Programs
SendTo %USERPROFILE%\SendTo
Start Menu %USERPROFILE%\Start Menu
Startup %USERPROFILE%\Start Menu\Programs\Startup
Templates %USERPROFILE%\Templates

This is the important one:
Start Menu %USERPROFILE%\Start Menu

Take note of anything that is different.

Everything in the above key should start with %USERPROFILE%. If you paste
%USERPROFILE% into Start | Run and click OK, it will most likely open
C:\Documents and Settings\Your Name Here. The folders above are your
folders.

The HKEY_CURRENT_USER key is for the current logged on user, you.

Now navigate to >>>
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Explorer\User Shell Folders

Compare what is in the right hand pane with the following:

Common AppData %ALLUSERSPROFILE%\Application Data
Common Desktop %ALLUSERSPROFILE%\Desktop
Common Documents %ALLUSERSPROFILE%\Documents
Common Programs %ALLUSERSPROFILE%\Start Menu\Programs
Common Start Menu %ALLUSERSPROFILE%\Start Menu
Common Startup %ALLUSERSPROFILE%\Start Menu\Programs\Startup
Common Templates %ALLUSERSPROFILE%\Templates

This is the important one:
Common Start Menu %ALLUSERSPROFILE%\Start Menu

Take note of anything that is different.

Everything in the above key should start with %ALLUSERSPROFILE%. If you
paste %ALLUSERSPROFILE% into Start | Run and click OK, it will most likely
open C:\Documents and Settings\All Users. The folders above are for all
users, anyone who is logged on to the machine. They are common to all
users.

The HKEY_LOCAL_MACHINE key is machine wide, for any user that is logged on.

Post back with anything that is different than what is listed for both
of the registry keys mentioned above.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
Complicated indeed and perhaps more than I can take on. The "easy" way out
is to use the manufacturer's "RESTORE" that puts the original software
settings back on the machine and start from scratch. I have copied all my
documents, but one **very** important step must be solved:

I need to figure out how to later RESTORE my data in M$ Outlook - I use it
only for calendar and contacts but it has no restore function. It is a
critical program for me. Do I have to buy a PDA just to sync before and
after?

I had restored the computer a few weeks ago, shortly after I bought it
because SBC DSL hosed Outlook and placed vendor files all over the computer.

Thanks for your help. This is scary stuff. It has chewed up days of time,
setting me way back in work.

Sierras.





Wesley Vogel said:
You have a different problem then you think you have!

It is a user's option as to whether or not there is anything at all in a
Startup folder. Anything in a Startup folder will start when the machine is
booted. This is irrelevant to your problem right now.
-----

C:\Documents and Settings\Administrator, this is for the built-in
Administrator's account not for any logged on user.
-----

Everyone should see a combination of two start Menu folders.

When logged on as You, you should see items from both:
C:\Documents and Settings\All Users\Start Menu
and
C:\Documents and Settings\Your Name Here\Start Menu

C:\Documents and Settings\All Users\Start Menu
Is the Common Start Menu, it appears for anyone who logs on.

C:\Documents and Settings\Your Name Here\Start Menu
Is your Start Menu, it should appear when you log on.

To see which Start Menu is yours, do this...
Click Start | Click Run | Type or paste the following line into the box and
click OK...

%userprofile%\Start Menu

C:\Documents and Settings\Someone's Name Here\Start Menu should open.

What folder opens for you????

%userprofile% is an environment variable that is the path to the user's home
folder.

Typing or pasting %userprofile% into the Start | Run box opens to the
Documents and Settings folder on whatever drive it is located on for the
logged in user.

I.e. C:\Documents and Settings\Your Name Here
-----

I think that somehow your Shell Folders are messed because you do not seem
to be seeing the links that you posted ARE in C:\Documents and Settings\All
Users\Start Menu\Programs\Accessories

Let's look at a couple of things in the registry.

Open the Registry Editor...
Start | Run | Type: regedit | Click OK |
Navigate to >>>
HKEY_CURRENT_USER\Software\Microsoft\Windows\
CurrentVersion\Explorer\User Shell Folders

Compare what is in the right hand pane with the following:

AppData %USERPROFILE%\Application Data
Cache %USERPROFILE%\Local Settings\Temporary Internet Files
Cookies %USERPROFILE%\Cookies
Desktop %USERPROFILE%\Desktop
Favorites %USERPROFILE%\Favorites
History %USERPROFILE%\Local Settings\History
Local AppData %USERPROFILE%\Local Settings\Application Data
Local Settings %USERPROFILE%\Local Settings
My Music %USERPROFILE%\My Documents\My Music
My Pictures %USERPROFILE%\My Documents\My Pictures
Nethood %USERPROFILE%\NetHood
Personal [My Documents] %USERPROFILE%\My Documents
PrintHood %USERPROFILE%\PrintHood
Programs %USERPROFILE%\Start Menu\Programs
SendTo %USERPROFILE%\SendTo
Start Menu %USERPROFILE%\Start Menu
Startup %USERPROFILE%\Start Menu\Programs\Startup
Templates %USERPROFILE%\Templates

This is the important one:
Start Menu %USERPROFILE%\Start Menu

Take note of anything that is different.

Everything in the above key should start with %USERPROFILE%. If you paste
%USERPROFILE% into Start | Run and click OK, it will most likely open
C:\Documents and Settings\Your Name Here. The folders above are your
folders.

The HKEY_CURRENT_USER key is for the current logged on user, you.

Now navigate to >>>
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Explorer\User Shell Folders

Compare what is in the right hand pane with the following:

Common AppData %ALLUSERSPROFILE%\Application Data
Common Desktop %ALLUSERSPROFILE%\Desktop
Common Documents %ALLUSERSPROFILE%\Documents
Common Programs %ALLUSERSPROFILE%\Start Menu\Programs
Common Start Menu %ALLUSERSPROFILE%\Start Menu
Common Startup %ALLUSERSPROFILE%\Start Menu\Programs\Startup
Common Templates %ALLUSERSPROFILE%\Templates

This is the important one:
Common Start Menu %ALLUSERSPROFILE%\Start Menu

Take note of anything that is different.

Everything in the above key should start with %ALLUSERSPROFILE%. If you
paste %ALLUSERSPROFILE% into Start | Run and click OK, it will most likely
open C:\Documents and Settings\All Users. The folders above are for all
users, anyone who is logged on to the machine. They are common to all
users.

The HKEY_LOCAL_MACHINE key is machine wide, for any user that is logged on.

Post back with anything that is different than what is listed for both
of the registry keys mentioned above.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Sierras said:
RE Wes Fogel's recommendation to use
http://support.microsoft.com/default.aspx?scid=kb;en-us;307894

I am unable to use Add/Remove as this is an OEM OS and I have no CD with
Windows XP Pro MCE OS. Same problem arises when I use Add/Remove Windows
Components.



I erred in my last return comment. One of my startup folders is indeed
empty – but you said to look in start menu. I have two start menus,
the other has 3 irrelevant programs.
The least complete start menu has only

C:\Documents and Settings\Administrator\Start
Menu\Programs\Accessories\Accessibility

Magnifier
Narrator
On-Screen Keyboard
Utility Manager

C:\Documents and Settings\Administrator\Start
Menu\Programs\Accessories\Entertainment

Windows Media Player – the only shortcut

The *most complete* Start Menu is detailed below, and does have what you
detailed, **plus **more.

C:\Documents and Settings\All Users\Start
Menu\Programs\Accessories\Accessibility
Magnifier
Narrator
On-Screen Keyboard
Utility Manager

Plus
Accessibility Wizard

C:\Documents and Settings\All Users\Start
Menu\Programs\Accessories\Communications

has shortcuts for...
Network Connections
Network Setup Wizard
New Connection Wizard
Remote Desktop Connection

plus

hyperterminal and
wireless network setup wizard


C:\Documents and Settings\All Users\Start
Menu\Programs\Accessories\Entertainment

Sound Recorder
Volume Control

Plus
Windows Media Player


C:\Documents and Settings\All Users\Start Menu\Programs\Accessories\System
Tools

Backup
Character Map
Disk Cleanup
Disk Defragmenter
Files and Settings Transfer Wizard
Scheduled Tasks
System Information

Plus
Security Center
System Restore


I am at a loss without a CD of the OS.
 
First, never, ever install an ISP's software.

All Outlook data is stored in one file. The file you need to back up is your
Personal Folders file (*.pst). It's where all the mail, calendar, contacts,
etc. are stored.

See this...
http://www.slipstick.com/config/backup.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Sierras said:
Complicated indeed and perhaps more than I can take on. The "easy" way
out is to use the manufacturer's "RESTORE" that puts the original software
settings back on the machine and start from scratch. I have copied all my
documents, but one **very** important step must be solved:

I need to figure out how to later RESTORE my data in M$ Outlook - I use it
only for calendar and contacts but it has no restore function. It is a
critical program for me. Do I have to buy a PDA just to sync before and
after?

I had restored the computer a few weeks ago, shortly after I bought it
because SBC DSL hosed Outlook and placed vendor files all over the
computer.

Thanks for your help. This is scary stuff. It has chewed up days of
time, setting me way back in work.

Sierras.





Wesley Vogel said:
You have a different problem then you think you have!

It is a user's option as to whether or not there is anything at all in a
Startup folder. Anything in a Startup folder will start when the
machine is booted. This is irrelevant to your problem right now.
-----

C:\Documents and Settings\Administrator, this is for the built-in
Administrator's account not for any logged on user.
-----

Everyone should see a combination of two start Menu folders.

When logged on as You, you should see items from both:
C:\Documents and Settings\All Users\Start Menu
and
C:\Documents and Settings\Your Name Here\Start Menu

C:\Documents and Settings\All Users\Start Menu
Is the Common Start Menu, it appears for anyone who logs on.

C:\Documents and Settings\Your Name Here\Start Menu
Is your Start Menu, it should appear when you log on.

To see which Start Menu is yours, do this...
Click Start | Click Run | Type or paste the following line into the box
and click OK...

%userprofile%\Start Menu

C:\Documents and Settings\Someone's Name Here\Start Menu should open.

What folder opens for you????

%userprofile% is an environment variable that is the path to the user's
home folder.

Typing or pasting %userprofile% into the Start | Run box opens to the
Documents and Settings folder on whatever drive it is located on for the
logged in user.

I.e. C:\Documents and Settings\Your Name Here
-----

I think that somehow your Shell Folders are messed because you do not
seem to be seeing the links that you posted ARE in C:\Documents and
Settings\All Users\Start Menu\Programs\Accessories

Let's look at a couple of things in the registry.

Open the Registry Editor...
Start | Run | Type: regedit | Click OK |
Navigate to >>>
HKEY_CURRENT_USER\Software\Microsoft\Windows\
CurrentVersion\Explorer\User Shell Folders

Compare what is in the right hand pane with the following:

AppData %USERPROFILE%\Application Data
Cache %USERPROFILE%\Local Settings\Temporary Internet Files
Cookies %USERPROFILE%\Cookies
Desktop %USERPROFILE%\Desktop
Favorites %USERPROFILE%\Favorites
History %USERPROFILE%\Local Settings\History
Local AppData %USERPROFILE%\Local Settings\Application Data
Local Settings %USERPROFILE%\Local Settings
My Music %USERPROFILE%\My Documents\My Music
My Pictures %USERPROFILE%\My Documents\My Pictures
Nethood %USERPROFILE%\NetHood
Personal [My Documents] %USERPROFILE%\My Documents
PrintHood %USERPROFILE%\PrintHood
Programs %USERPROFILE%\Start Menu\Programs
SendTo %USERPROFILE%\SendTo
Start Menu %USERPROFILE%\Start Menu
Startup %USERPROFILE%\Start Menu\Programs\Startup
Templates %USERPROFILE%\Templates

This is the important one:
Start Menu %USERPROFILE%\Start Menu

Take note of anything that is different.

Everything in the above key should start with %USERPROFILE%. If you
paste %USERPROFILE% into Start | Run and click OK, it will most likely
open C:\Documents and Settings\Your Name Here. The folders above are
your folders.

The HKEY_CURRENT_USER key is for the current logged on user, you.

Now navigate to >>>
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Explorer\User Shell Folders

Compare what is in the right hand pane with the following:

Common AppData %ALLUSERSPROFILE%\Application Data
Common Desktop %ALLUSERSPROFILE%\Desktop
Common Documents %ALLUSERSPROFILE%\Documents
Common Programs %ALLUSERSPROFILE%\Start Menu\Programs
Common Start Menu %ALLUSERSPROFILE%\Start Menu
Common Startup %ALLUSERSPROFILE%\Start Menu\Programs\Startup
Common Templates %ALLUSERSPROFILE%\Templates

This is the important one:
Common Start Menu %ALLUSERSPROFILE%\Start Menu

Take note of anything that is different.

Everything in the above key should start with %ALLUSERSPROFILE%. If you
paste %ALLUSERSPROFILE% into Start | Run and click OK, it will most
likely open C:\Documents and Settings\All Users. The folders above are
for all users, anyone who is logged on to the machine. They are common
to all users.

The HKEY_LOCAL_MACHINE key is machine wide, for any user that is logged
on.

Post back with anything that is different than what is listed for both
of the registry keys mentioned above.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Sierras said:
RE Wes Fogel's recommendation to use
http://support.microsoft.com/default.aspx?scid=kb;en-us;307894

I am unable to use Add/Remove as this is an OEM OS and I have no CD with
Windows XP Pro MCE OS. Same problem arises when I use Add/Remove
Windows Components.



I erred in my last return comment. One of my startup folders is indeed
empty – but you said to look in start menu. I have two start
menus, the other has 3 irrelevant programs.
The least complete start menu has only

C:\Documents and Settings\Administrator\Start
Menu\Programs\Accessories\Accessibility

Magnifier
Narrator
On-Screen Keyboard
Utility Manager

C:\Documents and Settings\Administrator\Start
Menu\Programs\Accessories\Entertainment

Windows Media Player – the only shortcut

The *most complete* Start Menu is detailed below, and does have what you
detailed, **plus **more.

C:\Documents and Settings\All Users\Start
Menu\Programs\Accessories\Accessibility
Magnifier
Narrator
On-Screen Keyboard
Utility Manager

Plus
Accessibility Wizard

C:\Documents and Settings\All Users\Start
Menu\Programs\Accessories\Communications

has shortcuts for...
Network Connections
Network Setup Wizard
New Connection Wizard
Remote Desktop Connection

plus

hyperterminal and
wireless network setup wizard


C:\Documents and Settings\All Users\Start
Menu\Programs\Accessories\Entertainment

Sound Recorder
Volume Control

Plus
Windows Media Player


C:\Documents and Settings\All Users\Start
Menu\Programs\Accessories\System Tools

Backup
Character Map
Disk Cleanup
Disk Defragmenter
Files and Settings Transfer Wizard
Scheduled Tasks
System Information

Plus
Security Center
System Restore


I am at a loss without a CD of the OS.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Back
Top