No 3D Acceleration in Windows Vista Beta 2

G

Guest

The problem is that things that are Shader related (presumably Aero) work
fine. So everything in the OS looks gorgeous, and runs like it should.
However, in attempting to run anything 3D, such as a video game, I instantly
encounter problems where the game is unable to draw anything 3D to the
screen, and crashes the game on the spot. The most noteable of the games here
would be World of Warcraft, which I have heard runs great under Vista, so the
problem must be with drivers or settings.

I am running this on my laptop, which is an Acer Aspire 5670. 2 gigs RAM,
dual core processors, ATI Mobility Radeon X1400 (with the new Vista drivers
from ATI.com).

As I am using WoW as my example, here is the error I am getting:

World of Warcraft was unable to start 3D acceleration. please make sure
DirectX 9.0c is installed and your video drivers are up-to-date.

Another clear and related issue is if I go to the ATI Catylyst Control
Center, the 3D preview just shows a static image, and says "The 3D Preview is
Disabled". I have not found a way to turn that back on.

Any thoughts? Anyone else encountered this yet?
 
G

Guest

Whoops! My mistake... whenI posted this originally, I was told that it did
not work and to try again later. Apparently it did work, as the post is up
here both my original posting and the time I 'posted again later'. Could an
admin please delete this duplicate? I don't see a way to do it on my end
(unless I'm missing it...)
 
I

Ian M. Walker

Drivers, friend. Update them. Don't stick with the built-in ones, I had
the same problem when I did that.


--
Ian M. Walker

http://www.IanMWalker.com

~ Look to your own life before worrying how others are living theirs ~
 
G

Guest

Actually, I have updated my drivers. I'm running the latest ATI Radeon
Windows Vista drivers. However, even after installing them, it made no change
- my computer refuses to display 3D graphics.
 
G

Guest

I believe I'm seeing the same problem. I have an Acer Travelmate 8204 WLMi.
It's a dual core 2.0Ghz, 2GB, ATI X1600 laptop.

All Vista features appear to work fine... and Aero looks great. But
whenever I run WoW, I get the error BahamutZaero mentions about needing
DirectX 9.0c. I've tried both the default Beta 2 drivers and the Vista Beta
drivers from the ATI web-site.

Is this a known issue?
 
G

Guest

I believe I'm seeing the same problem. I have an Acer Travelmate 8204 WLMi.
It's a dual core 2.0Ghz, 2GB, ATI X1600 laptop.

All Vista features appear to work fine... and Aero looks great. But
whenever I run WoW, I get the error BahamutZaero mentions about needing
DirectX 9.0c. I've tried both the default Beta 2 drivers and the Vista Beta
drivers from the ATI web-site.

Is this a known issue?
 
G

Guest

I had the same problem even when I was just trying to play the games that
came in w/ Vista like the chess game and etc... the game menu didn't even
look right, I got pixelation on the game graphics.

In my Catalyst Control Center I had all the settings on high quality, so I
experimented a little. I restored the settings to factory settings, and then
one by one on each settings, I changed it to high quality, hit the apply
button and open the game (try the easy game to load that came with the Vista
not WoW), and then if the game looks ok, I close the game and then I went on
to the next setting I increase it to high quality and checked the game again,
so when I got to the "3D A.I. Catalyst" setting and enabled it, that's when I
found out where the problem is.

So I disabled this but had all my other settings in high quality. And the
games worked fine. Hope this helps.
 
G

Guest

Hello,
same problem from Italy... my acer aspire 1620 (2.8Mhz P4 with 1Gb ram
and ATI Mobility Radeon 9700) is unable to work in 3d (glass is off!) and
uses only the "standard vga" driver... the built in driver from Microsoft and
the driver from Vista are unable to Start (error 10 ..?). Also: I wasn't able
to properly install any of the 3 wireless lancard I have... :S looks like
Vista is not recognizing the chipset or something which is "behind" the video
board or the pcmcia interface...

Any other with the same problem?

Thanks to all!!

Michele
 
G

Guest

Hello,
same problem from Italy... my acer aspire 1620 (2.8Mhz P4 with 1Gb ram
and ATI Mobility Radeon 9700) is unable to work in 3d (glass is off!) and
uses only the "standard vga" driver... the built in driver from Microsoft and
the driver from Vista are unable to Start (error 10 ..?). Also: I wasn't able
to properly install any of the 3 wireless lancard I have... :S looks like
Vista is not recognizing the chipset or something which is "behind" the video
board or the pcmcia interface...

Any other with the same problem?

Thanks to all!!

Michele
 
G

Guest

Hello,
same problem from Italy... my acer aspire 1620 (2.8Mhz P4 with 1Gb ram
and ATI Mobility Radeon 9700) is unable to work in 3d (glass is off!) and
uses only the "standard vga" driver... the built in driver from Microsoft and
the driver from Vista are unable to Start (error 10 ..?). Also: I wasn't able
to properly install any of the 3 wireless lancard I have... :S looks like
Vista is not recognizing the chipset or something which is "behind" the video
board or the pcmcia interface...

Any other with the same problem?

Thanks to all!!

Michele
 
G

Guest

Hello,
same problem from Italy... my acer aspire 1620 (2.8Mhz P4 with 1Gb ram
and ATI Mobility Radeon 9700) is unable to work in 3d (glass is off!) and
uses only the "standard vga" driver... the built in driver from Microsoft and
the driver from Vista are unable to Start (error 10 ..?). Also: I wasn't able
to properly install any of the 3 wireless lancard I have... :S looks like
Vista is not recognizing the chipset or something which is "behind" the video
board or the pcmcia interface...

Any other with the same problem?

Thanks to all!!

Michele
 
G

Guest

I tried disabling "3D A.I. Catalyst", but no luck. Still getting the same
error.

So it looks like this is still being reproduced on 3 Acer laptops:
BahamutZaero's Acer 5760
Michele's Acer 1620
Count Zero's Acer 8204

Maybe this is specific to the Acer laptop platforms? I've submitted a bug
via the Beta Client. Hopefully we'll hear something back on this.
 
G

Guest

The WoW forum has been updated by someone from Blizzard support. They were
able to get WoW to run on an older ATI Radeon Mobility 9600. But another
report of the problem came in from someone with a Dell E1505.

So it's starting to look like this problem isn't specific to Acers. But
rather, ATI X1000 and ATI X700 cards.
 
G

Guest

I am having the identical problem here as well... I have an Acer Aspire 5670
running Ati x1400 Mobility Radeon as well. I am so happy to see another
identical system out there having the same problem .
 
G

Guest

Same damn problem!

Anyone find a solution yet....

i have a dell 1505 annoying as hell i cant load any games!
 
J

jason

run application under adminstrator, right clicck on icon and select (RunAs
Amin) and turn off User Acxccess Control
 
P

Photubias

Can u show how to do that.
When u do 'run as administrator' the program starts (and fails). Where/how
to turn of User Access Control?
If u mean the 'disable uac' in msconfig, I allready did that.
Tx...
 
G

Gene

Running Beta 2, I can't help you there. Beta 2 did have a lot of issues on
the video side. I can tell you that this isn't much of a problem in RC2. Of
course, I am running an nVidia card though.
 

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