Nework installation Problem

[Katheryne]

Hi
My problem is,
- I created one new user named "test"
- I am trying to install "network printer", but it is not getting installed
while I am able to install in default user. New user has all the rights of
"Administrator"
Can any one tell me what could be the cause of this.

Thanks and Regards
Katheryne

 

[KM]

Katheryne,

A couple tips:
- Search database for all print software related stuff and include it in your image. (I am not suggesting including all the
printer drivers from DB but components like "Local Printing Support", "Print Spooler", etc.)
- Take a look at \Windows\SetupApi.log file to see why the package install failed.

You should probably learn that it is sometimes hard to advise if we are not provided with enough information. So far we know nothing
about your image, setup, components included.
Therefore having a look in to all possible logs (FBALog.txt, SetupApi.log, etc.) may be only useful options for us here.