New router connects to net, but...

[Dave Bachmann]

I have an existing network of several PCs running XP (both Home and Pro), a
laptop doing XP Home, and a couple of Linux boxes. They connect to the net
via a cable modem hanging off the router. Everything works fine.

I started to upgrade the router from a Belkin F5D6231-4 (802.11b) to a
D-Link DI-524 (802.11g). After entering the SSID and encryption key into the
new router each of the machines was able to properly access the router and
the net. They *can not* access each other any longer, tho. While I can
successfully ping the router from any of them, I can neither ping another
machine on the home network nor can I access them via Network Places or
SAMBA. Reverting back to the old router, everything works fine with no
readjustments necessary.

While it seems likely that it's a simple setting in the new router, I have
yet to find anything that looks close in the documentation. I didn't set up
MAC filtering or any "advanced" features in the new router - pretty vanilla.
Any suggestions are gratefully appreciated.

TIA,

Dave

 

[Chuck]

I have an existing network of several PCs running XP (both Home and Pro), a
laptop doing XP Home, and a couple of Linux boxes. They connect to the net
via a cable modem hanging off the router. Everything works fine.

I started to upgrade the router from a Belkin F5D6231-4 (802.11b) to a
D-Link DI-524 (802.11g). After entering the SSID and encryption key into the
new router each of the machines was able to properly access the router and
the net. They *can not* access each other any longer, tho. While I can
successfully ping the router from any of them, I can neither ping another
machine on the home network nor can I access them via Network Places or
SAMBA. Reverting back to the old router, everything works fine with no
readjustments necessary.

While it seems likely that it's a simple setting in the new router, I have
yet to find anything that looks close in the documentation. I didn't set up
MAC filtering or any "advanced" features in the new router - pretty vanilla.
Any suggestions are gratefully appreciated.

Dave,

I have seen mention in some WiFi Security forums, of a feature called "AP
Isolation", which comes on newer WiFi routers. If that feature comes enabled,
out of the box, on the DI-524, it could cause your problem.

The Owners Guide for the DI-524 comes in 3 revisions. Do you know which
revision you have?
<http://www.dlink.com/products/support.asp?pid=316#manual>

 

[Dave Bachmann]

Chuck -

Thanx for the suggestion! IIRC, the router is a Rev A2. I'm back to running
the Belkin now, but I'll give the D-Link another try tomorrow. While I don't
recall seeing an AP Isolation setting, I didn't have it up long enough to
get that familiar with all the details.

Enjoy!

 

[Dave Bachmann]

I was correct in remembering Rev A2 for the router. I hooked it up again
this morn and went thru all of the settings, but wasn't able to see anything
that seemed to control whether or not it acted as an Access Point. While I
was able to set up one machine so that it could see shares on one of the
others, the second machine couldn't see the first and the vast majority of
machines couldn't see each other. Further, one of the Linux boxes couldn't
even successfully ping the router!

Any other suggestions will still be gratefully appreciated. Without them,
this device is likely to be shelfware for a while before it shows up deeply
discounted on the local for $ale groups...

TIA,
Dave

 

[Chuck]

I was correct in remembering Rev A2 for the router. I hooked it up again
this morn and went thru all of the settings, but wasn't able to see anything
that seemed to control whether or not it acted as an Access Point. While I
was able to set up one machine so that it could see shares on one of the
others, the second machine couldn't see the first and the vast majority of
machines couldn't see each other. Further, one of the Linux boxes couldn't
even successfully ping the router!

Any other suggestions will still be gratefully appreciated. Without them,
this device is likely to be shelfware for a while before it shows up deeply
discounted on the local for $ale groups...

TIA,
Dave

Dave,

Well, you're right. I can't find any mention of "isolation mode" or any other
similar term in the Rev A manual.

Maybe the D-Link product support staff might know?

 

[Dave Bachmann]

Chuck -

Thanx for your suggestions! Unfortunately, I'd already contacted DLink
"customer service". Their response:

"The router is not responsible for file and printer sharing. The Router is
designed to create a network between your computers and it allows your
computers to use that network to access the Internet.

Microsoft Windows has built-in services that can use a network like this to
share files between other Windows based computers. Everything for file
sharing is handled by the computers not the router.

Since all this is done by Windows and not our product, D-Link does not
support setting up a computer for file sharing. I can however provide you
with some links to websites that offer information and instruction on how to
setup file sharing."

I find it hard to believe that others aren't using this router to
communicate between machines, so there should be some *simple* way to get
this working, but I've yet to find it...

Dave

 

[Chuck]

Chuck -

Thanx for your suggestions! Unfortunately, I'd already contacted DLink
"customer service". Their response:

"The router is not responsible for file and printer sharing. The Router is
designed to create a network between your computers and it allows your
computers to use that network to access the Internet.

Microsoft Windows has built-in services that can use a network like this to
share files between other Windows based computers. Everything for file
sharing is handled by the computers not the router.

Since all this is done by Windows and not our product, D-Link does not
support setting up a computer for file sharing. I can however provide you
with some links to websites that offer information and instruction on how to
setup file sharing."

I find it hard to believe that others aren't using this router to
communicate between machines, so there should be some *simple* way to get
this working, but I've yet to find it...

Dave

Dave,

You contacted the wrong "Customer Service". Call them and ask for an RMA. Tell
them it's defective, and you want to return it. And don't take "no" for an
answer, but do give them a chance to make it right.

The D-Link folks are right - the router does not create or block file sharing.
But if the computers can't ping each other, it's defective.