New messages do not immediately appear

W

Wowbagger

An odd behavior for Outlook 2002 on an XP Pro machine that is receiving
messages from both an Exchange 2000 server and an external POP3.

With any mail folder open this user clicks on send/receive and the new mail
is received in, say, the Inbox folder. However, the new messages do not
appear until she clicks on any folder other than the one she is currently
in, at which time Inbox will switch to, say, Inbox (5) - or however many new
messages have been received. She can't even use <F5> to refresh the folder,
she has to click in any other folder to make the new messages appear.

Any ideas or suggestions would be appreciated.

--
Thanks

"He had had his immortality thrust upon him by an unfortunate accident with
an irrational particle accelerator, a liquid lunch and a pair of rubber
bands. The precise details of the accident are not important because no one
has ever managed to duplicate the exact circumstances under which it
happened, and many people have ended up looking very silly, or dead, or
both, trying."
 
W

Wowbagger

Fixed. I had to do both SP3 and the manual registry hack.


Diane Poremsky said:
http://support.microsoft.com/default.aspx?scid=kb;en-us;305572

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)





Wowbagger said:
An odd behavior for Outlook 2002 on an XP Pro machine that is receiving
messages from both an Exchange 2000 server and an external POP3.

With any mail folder open this user clicks on send/receive and the new
mail
is received in, say, the Inbox folder. However, the new messages do not
appear until she clicks on any folder other than the one she is currently
in, at which time Inbox will switch to, say, Inbox (5) - or however many
new
messages have been received. She can't even use <F5> to refresh the
folder,
she has to click in any other folder to make the new messages appear.

Any ideas or suggestions would be appreciated.

--
Thanks

"He had had his immortality thrust upon him by an unfortunate accident
with
an irrational particle accelerator, a liquid lunch and a pair of rubber
bands. The precise details of the accident are not important because no
one
has ever managed to duplicate the exact circumstances under which it
happened, and many people have ended up looking very silly, or dead, or
both, trying."
 

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