New mail window always on top

  • Thread starter Thread starter Guest
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Guest

I have a user with Office 2003 who has noticed that when he opens new mail
window, it stays on top of all other open windows, even when he uses the ALT
+ TAB to try and change the window in view. Any ideas how to change this?

thanks.
 
Well, there are two initial ways to take care of that. One is to go to that
user's PC or remote in if you can and then bring up a command prompt.
Navigate to the office folder and then input:

outlook.exe /cleanprofile

With the cleanprofile switch it might jsut repaire the user's profile and
then you should be okay. If that does not work then you are going to need to
delete and then readd the user's outlook profile. This is not hard and with
a little prep no data is lost. I can fill in the blanks on that one if the
first fix doesn't work. Let me know.
 
I would like to try this fix, but I'm not sure how to 'navigate to office
with command prompt'? Can you enlighten me?
Thanks,
geojoa
 
No need;
Start-> Run-> type; outlook.exe /cleanprofile

If this solution will actually work for you depends on your exact issue.
 
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