New mail notification delay

[Mauro]

I have OutlookXP SP3 connected to our mail server running Exchange2000
server.

It happens that I don't receive the "new e-mail" notification until I click
in any point of the Outlook window.
So if I'm working, e.g., on Word for 30 minutes I don't receive any
notification even if some mails have arrived. Then I have to go to Outlook
regularly and click on any message or folder; in this way I got the new
messages.

How can I fix this issue?

Thanks!

Mauro

 

[Roady [MVP]]

Do you have a local firewall client configured? Then it might be blocking
the UDP packets to/from the Exchange server.
Also see;
http://support.microsoft.com/?id=264035

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

 

[Mauro]

I have an ISA server in my net but it only separates Internet from the
Intranet.
Every client has the Firewall Client installed. Maybe is this the reason?
How can I turn around?

Mauro

Do you have a local firewall client configured? Then it might be blocking
the UDP packets to/from the Exchange server.
Also see;
http://support.microsoft.com/?id=264035

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

I have OutlookXP SP3 connected to our mail server running Exchange2000
server.

It happens that I don't receive the "new e-mail" notification until I
click
in any point of the Outlook window.
So if I'm working, e.g., on Word for 30 minutes I don't receive any
notification even if some mails have arrived. Then I have to go to Outlook
regularly and click on any message or folder; in this way I got the new
messages.

How can I fix this issue?

Thanks!

Mauro

 

[Roady [MVP]]

Is the issue just on 1 client? Then the FW client/ISA configuration doesn't
have anything to do with it.

Have you tried reinstalling TCP/IP on the machine already?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

I have an ISA server in my net but it only separates Internet from the
Intranet.
Every client has the Firewall Client installed. Maybe is this the reason?
How can I turn around?

Mauro

Do you have a local firewall client configured? Then it might be blocking
the UDP packets to/from the Exchange server.
Also see;
http://support.microsoft.com/?id=264035

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

I have OutlookXP SP3 connected to our mail server running Exchange2000
server.

It happens that I don't receive the "new e-mail" notification until I
click
in any point of the Outlook window.
So if I'm working, e.g., on Word for 30 minutes I don't receive any
notification even if some mails have arrived. Then I have to go to Outlook
regularly and click on any message or folder; in this way I got the new
messages.

How can I fix this issue?

Thanks!

Mauro

 

[Mauro]

No it happens on clients with OutlookXP, no with clients with Outlook2000.

Is the issue just on 1 client? Then the FW client/ISA configuration doesn't
have anything to do with it.

Have you tried reinstalling TCP/IP on the machine already?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

I have an ISA server in my net but it only separates Internet from the
Intranet.
Every client has the Firewall Client installed. Maybe is this the reason?
How can I turn around?

Mauro

Do you have a local firewall client configured? Then it might be blocking
the UDP packets to/from the Exchange server.
Also see;
http://support.microsoft.com/?id=264035

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
I have OutlookXP SP3 connected to our mail server running Exchange2000
server.

It happens that I don't receive the "new e-mail" notification until I
click
in any point of the Outlook window.
So if I'm working, e.g., on Word for 30 minutes I don't receive any
notification even if some mails have arrived. Then I have to go to Outlook
regularly and click on any message or folder; in this way I got the new
messages.

How can I fix this issue?

Thanks!

Mauro

 

[Juxx]

Hi, I fixed with this documents,
http://support.microsoft.com/default.aspx?scid=kb;en-us;815052
but installing winxp sp2 problem is back.

--
Giulio

No it happens on clients with OutlookXP, no with clients with Outlook2000.

Is the issue just on 1 client? Then the FW client/ISA configuration doesn't
have anything to do with it.

Have you tried reinstalling TCP/IP on the machine already?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

I have an ISA server in my net but it only separates Internet from the
Intranet.
Every client has the Firewall Client installed. Maybe is this the reason?
How can I turn around?

Mauro

"Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> ha
scritto nel messaggio Do you have a local firewall client configured? Then it might be blocking
the UDP packets to/from the Exchange server.
Also see;
http://support.microsoft.com/?id=264035

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
I have OutlookXP SP3 connected to our mail server running
Exchange2000
server.

It happens that I don't receive the "new e-mail" notification until
I
click
in any point of the Outlook window.
So if I'm working, e.g., on Word for 30 minutes I don't receive any
notification even if some mails have arrived. Then I have to go to
Outlook
regularly and click on any message or folder; in this way I got the new
messages.

How can I fix this issue?

Thanks!

Mauro