New is greyed out in Inbox, Calendar etc

G

Guest

The 'New' button in Outlook 2003 is greyed out for all facilities (Inbox,
Calendar, Contacts etc.). When starting Outlook the New button is black for
less than a second and then goes grey. All used to work until recently. I
have tried re-installing Office 2003, updtade Activesync and Office, created
a new personal file but nothing prevents the new button going grey!
Any ideas please?
Thanks folks.
 
R

Roady [MVP]

Have you activated your copy of Office/Outlook already?
Help-> Activate Product...

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
The 'New' button in Outlook 2003 is greyed out for all facilities (Inbox,
Calendar, Contacts etc.). When starting Outlook the New button is black for
less than a second and then goes grey. All used to work until recently. I
have tried re-installing Office 2003, updtade Activesync and Office, created
a new personal file but nothing prevents the new button going grey!
Any ideas please?
Thanks folks.
 
R

Roady [MVP]

You need to reactivate. Do things work correctly in other Office programs
for you?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data
 
G

Guest

Tried to Activate since your last message. I go to Help, Activate Product...
and it does nothing! Your observation is correct; Word Save and Save As are
greyed out, similarly in Excel.
I will try uninstalling and re-installing from my original MS Office 2003
disk to see if I can get it to Activate Product!
Thanks for now.
Dave

Roady said:
You need to reactivate. Do things work correctly in other Office programs
for you?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Yes...on the original installation but not again since re-installing.

Roady said:
Have you activated your copy of Office/Outlook already?
Help-> Activate Product...

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
The 'New' button in Outlook 2003 is greyed out for all facilities (Inbox,
Calendar, Contacts etc.). When starting Outlook the New button is black
for
less than a second and then goes grey. All used to work until recently. I
have tried re-installing Office 2003, updtade Activesync and Office,
created
a new personal file but nothing prevents the new button going grey!
Any ideas please?
Thanks folks.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top