'New' grayed out

[Jim123]

I just installed the trail of Outlook 2007 and I can't create new messages.
That option is grayed out. Any ideas?

I did not install the full office 2007 - 2003 works just fine for me.

 

[Roady [MVP]]

Have you activated your trial already?

 

[Jim123]

I activated yesterday when I installed it.

Have you activated your trial already?

 

[Roady [MVP]]

And you also have configured a mail account?

I activated yesterday when I installed it.

 

[Jim123]

Yes, I've configured it to use GMAIL via a MAPI connection. I'm receiving
mail, but can't send due to the 'new' not being active.

 

[Roady [MVP]]

Can you create new Word 2007 files? If not, it's an activation issue.

 

[Jim123]

I'm not using any other 2007 apps (mentioned in the first posting). I ONLY
installed Outlook 2007.

You know, based on the lack of MS support for a product that I'm only using

 

[Roady [MVP]]

What do you mean with lack of support? Did you call them already? This is an
end-user to end-user newsgroup.

 

[Tom [Pepper] Willett]

Did you activate the trial?
Has the trial expired?

: I'm not using any other 2007 apps (mentioned in the first posting). I
ONLY
: installed Outlook 2007.
:
: You know, based on the lack of MS support for a product that I'm only
using
: on a trial basis I can only imagine how horrible the support would be if I
: actually spent money on it. I think I'll look elsewhere.
:
: "Roady [MVP]" wrote:
:
: > Can you create new Word 2007 files? If not, it's an activation issue.
: >
: > --
: > Robert Sparnaaij [MVP-Outlook]
: > Coauthor, Configuring Microsoft Outlook 2003
: > http://www.howto-outlook.com/
: > Outlook FAQ, HowTo, Downloads, Add-Ins and more
: >
: > http://www.msoutlook.info/
: > Real World Questions, Real World Answers
: >
: > -----
: >
: > : > > Yes, I've configured it to use GMAIL via a MAPI connection. I'm
receiving
: > > mail, but can't send due to the 'new' not being active.
: > >
: > > "Roady [MVP]" wrote:
: > >
: > >> And you also have configured a mail account?
: > >>
: > >> --
: > >> Robert Sparnaaij [MVP-Outlook]
: > >> Coauthor, Configuring Microsoft Outlook 2003
: > >> http://www.howto-outlook.com/
: > >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
: > >>
: > >> http://www.msoutlook.info/
: > >> Real World Questions, Real World Answers
: > >>
: > >> -----
: > >>
: > >> : > >> > I activated yesterday when I installed it.
: > >> >
: > >> > "Roady [MVP]" wrote:
: > >> >
: > >> >> Have you activated your trial already?
: > >> >>
: > >> >> --
: > >> >> Robert Sparnaaij [MVP-Outlook]
: > >> >> Coauthor, Configuring Microsoft Outlook 2003
: > >> >> http://www.howto-outlook.com/
: > >> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
: > >> >>
: > >> >> http://www.msoutlook.info/
: > >> >> Real World Questions, Real World Answers
: > >> >>
: > >> >> -----
: > >> >>
: > >> >> : > >> >> > I just installed the trail of Outlook 2007 and I can't create
new
: > >> >> > messages.
: > >> >> > That option is grayed out. Any ideas?
: > >> >> >
: > >> >> > I did not install the full office 2007 - 2003 works just fine
for
: > >> >> > me.
: > >> >>
: > >>