New Exchange Server, Outlook won't let me change

[NICAO]

I've set up a new Exchange server and have transferred some mailboxes to the
new server. Of course on the user's computers, Using Outlook 2003, they get
an error that the old server is no longer there, so I go into accounts and
all I want to do is change the old server to the new but the box is greyed
out so I can't. I can't delete the old server because it gives me an error
that you can't delete the default server, I can't set up the new server
because it gives me an error that you can't have two exchange servers. There
seems to be no way to just switch which Exchange server it looks at.

This seems crazy and counter-intuitive. I'm sure orgs create new servers
from time to time, how on earth do you switch the users to the new server?

 

[K. Orland]

What method did you use to move the mailboxes? Did you delete and recreate
the Outlook profile? If that doesn't work, it's more than likely you need to
post in the Exchange newsgroup instead.

 

[NICAO]

In Exchange I right click on the mail box and select move to new server. It
doesn't matter, I've checked some boxes that I haven't moved yet and the
option to change Exchange server is still greyed out. It just seems as if
Outlook has no way to change Exchange server at all.

 

[Hal Hostetler [MVP-P/I]]

If the Exchange Server has been properly added to the domain and site,
Outlook clients will automagically find the new server the first ligin after
the mailbox has been moved:

http://www.petri.co.il/forums/showthread.php?t=9955
Adding second Exchange server to Domain

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[K. Orland]

If it were true that Outlook was unable to find a new Exchange server we'd
all still be using Exchange 5.5.

http://search.microsoft.com/results...ang=en-us&q=move+exchange+mailboxes&mkt=en-us

Add a second Exchange server:
http://search.microsoft.com/results...=en-us&q=add+second+exchange+server&mkt=en-us

 

[NICAO]

I know what is SUPPOSED to happen, however it is NOT happening. When I move
a mailbox from the old server to the new server, whether I use AD or the
Exchange Server when the user opens Outlook it will only look at the old
server and give an error message that there is no mailbox by that name. So
what is going wrong? I have to create a bogus pop3 account, delete the old
exchange server, create the new exchange server, then delete the bogus pop3
account. It will take me weeks to hit everybody and do this.

 

[Shoerob]

You can't edit the name while you have Outlook open, you have to go through the control panel.

Close Outlook
Go to Control Panel --> Mail
Click Email Accounts button
Now you should be able to go through the standard steps of add/change email account and it shouldn't be grayed out anymore

http://superuser.com/questions/94559/how-to-change-exchange-server-name

 

[HSuke]

You can't edit the name while you have Outlook open, you have to go through the control panel.

Close Outlook
Go to Control Panel --> Mail
Click Email Accounts button
Now you should be able to go through the standard steps of add/change email account and it shouldn't be grayed out anymore

http://superuser.com/questions/94559/how-to-change-exchange-server-name

I'm having the same problem after moving to Exchange 2010. You can't switch the server, regardless of whether Outlook is open. It's also greyed-out under Control Panel --> Mail.