New/blank document

[Gilbert Saenz]

Hello when I goe to open a new/blank document it opens
with a previously created document all the time. I
deleted the document from my drive. I deleted all the
info in the document and did a save as and that didnt
work. Oh, and when I go to open a new Outlook mail
template the same thing comes up.. Can anyone help me out
this out.

 

[Guest]

Thank you it worked!!!!

-----Original Message-----
Rename normal.dot.

With Word closed, find and rename the normal.dot file on your system. If
there is more than one, rename them all. To search for normal.dot,
double-click My Computer. Hit the Search button. Type in "normal.dot"
without the quotes, and hit search. See bulleted notes below for more
information. To rename the file(s), right-click and hit Rename. Then rename
the file(s) to abnormal.dot, normal1.dot, or anything you like--as long as
it is not normal.dot.

If you cannot find normal.dot:

Check under User Templates in the Tools-Options menu of Word, on the
File Locations tab. If you do not have "permission" to rename normal.dot,
check with your network administrator or internal helpdesk (applies only on
some PCs at work, not home users).

If you have Windows XP, you may need to turn on viewing of system files
in order to find your normal.dot. To do so, open Windows Explorer, and go to
Tools-Folder Options. Choose the View tab, and choose to Show Hidden Files
and Folders.


After you have renamed normal.dot, launch Word. If the problem is not
resolved, reply back.

<-*-><-*-><-*-><-*-><-*-><-*-><-*-><-*->
Hope this helps!
Anne Troy (better known as Dreamboat)
Author: Dreamboat on Word
Email: Dreamboat*at*Piersontech.com
Web: www.TheOfficeExperts.com