Networking, registry and more problems!

[Guest]

Hi,

on my laptop I have Windows XP Professional (SP2). It was running fine for
months until I started getting blue STOP screens. I managed to find out the
reason was faulty RAM and ZoneAlarm. The RAM was replaced for free because it
was still under warranty, and ZoneAlarm was obviously no problem to remove.

Prior to me taking it to the factory to replace the RAM, at start up I
receive the following message after clicking my user name on the Welcome
Screen:
* "One of the files containing the system's Registry data had to be
recovered by use of a log or alternate copy. The recovery was successful."

MSDN say this is simply information and can be ignored. But what about the
day when the recovery isn't successful? And besides, this is annoying every
time I log on.

Event Viewer has something that could be of use. Every time I log off:
* "Windows saved user COMPUTER\USER registry while an application or service
was still using the registry during log off. The memory used by the user's
registry has not been freed. The registry will be unloaded when it is no
longer in use. This is often caused by services running as a user account,
try configuring the services to run in either the LocalService or
NetworkService account."

I think, however, this warning came up in event viewer before I started
receiving the information alerts about the registry recovery at start up. A
related KB article is at http://support.microsoft.com/810616 , but it isn't
much help.

PROBLEM 2:

The network connections folder is empty! When I open it, there is nothing in
it and when I click refresh (or press F5) it says:
* "The network connections folder was unable to retrieve the list of network
adapters on your machine. Please make sure that the network connections
service is enabled and running."

Two related KB articles:
http://support.microsoft.com/kb/825826
http://support.microsoft.com/kb/269019

I have tried everything they suggest. Most importantly:
* There are no device manager conflicts;
* All listed services are enabled and running;
* The registry keys mentioned exist and are correct;
* I have registered all the DLLs they mention.

After reading many forums on the internet, many people with this problem
have formatted, repaired, reinstalled and had no luck. (I honestly would
think formatting would work, but I want to avoid it either way.)

Windows firewall settings (advanced tab) say that network settings are
corrupt. I click restore defaults as it suggests, but that button must just
be there for decoration! ie, it does nothing.

I'm also getting the following problems:
* When viewing properties for WMI it says that it cannot connect to <local
computer> because : "<Null> No such interface supported"
* In taskbar properties under customise notifications, there are no icons
listed (ie the place where you can select show always, hide always etc)

BTW, it is now too late to use System Restore (but according to people on
the internet, that didn't help anyway).

Any ideas or help would be appreciated for ANY of these problems. I don't
expect one person to be able to fix all of them, but I'm sure they're in
someway all related.

Thanks in advanced,
Matt.

 

[t.cruise]

If it were my laptop, I would back up my data files, and do a clean install. If that did
not fix the problem, and the system was under warranty, and the tech support could not
find a fix, I would get event numbers and names from tech support, then speak with
customer service, and ask for a replacement unit. If the company gives you any problems
with sending a replacement unit, and you purchased the system with a credit card, nicely
inform customer service that they can handle the problem with you, or your credit card
company. Also:
1. The Magnuson-Moss Warranty Act
Magnuson-Moss is a federal law that protects the buyer of any product that costs more than
$25 and comes with a written warranty. The act prevents manufacturers from drafting
grossly unfair warranties. It also makes it economically viable to bring warranty suits by
providing the award of attorney's fees. It gives the maker of the product three tries at
fixing it, after that, the maker must either replace it, or refund your money. Just the
mention of the federal Magnuson-Moss Warranty Act got me a free replacement refrigerator.
It is a powerful law, which manufacturers respect.
--

T.C.
t__cruise@[NoSpam]hotmail.com
Remove [NoSpam] to reply

 

[Guest]

I have encountered similar problem with my system. Unfortunatley i wasnt
using the laptop when the system crashed, so dont know exactly was or wasnt
the reason except that "a blue screen came up after the cursor froze", (dont
you just hate it when kids screw your pc up?). I finally got the system to
boot up only to find quite a few xp componants missing. These were easy to
rectify, BUT, i cannot get any access to internet. When i look into advanced
tab for network properties i get the following message:

"Windows cannot display the Properties of this connection. The Windows
Management Instrumentation (WMI) information might be corrupted.

To correct this, use System Restore to restore Windows to an earlier time
(called a restore point). System Restore is located in the System Tools
folder in Accessories"

I cant use sysytem restore as there isnt any safe point to be found prior to
me getting the system back. Is there any way i can resolve this as i really
DONT want to re-install windows, or the numerous files and programs i use
back onto the disc.

Extra note: My kids have minimal privilidges on their accounts so they cant
delete or edit programs

If it were my laptop, I would back up my data files, and do a clean install. If that did
not fix the problem, and the system was under warranty, and the tech support could not
find a fix, I would get event numbers and names from tech support, then speak with
customer service, and ask for a replacement unit. If the company gives you any problems
with sending a replacement unit, and you purchased the system with a credit card, nicely
inform customer service that they can handle the problem with you, or your credit card
company. Also:
1. The Magnuson-Moss Warranty Act
Magnuson-Moss is a federal law that protects the buyer of any product that costs more than
$25 and comes with a written warranty. The act prevents manufacturers from drafting
grossly unfair warranties. It also makes it economically viable to bring warranty suits by
providing the award of attorney's fees. It gives the maker of the product three tries at
fixing it, after that, the maker must either replace it, or refund your money. Just the
mention of the federal Magnuson-Moss Warranty Act got me a free replacement refrigerator.
It is a powerful law, which manufacturers respect.
--

T.C.
t__cruise@[NoSpam]hotmail.com
Remove [NoSpam] to reply

Hi,

on my laptop I have Windows XP Professional (SP2). It was running fine for
months until I started getting blue STOP screens. I managed to find out the
reason was faulty RAM and ZoneAlarm. The RAM was replaced for free because it
was still under warranty, and ZoneAlarm was obviously no problem to remove.

Prior to me taking it to the factory to replace the RAM, at start up I
receive the following message after clicking my user name on the Welcome
Screen:
* "One of the files containing the system's Registry data had to be
recovered by use of a log or alternate copy. The recovery was successful."

MSDN say this is simply information and can be ignored. But what about the
day when the recovery isn't successful? And besides, this is annoying every
time I log on.

Event Viewer has something that could be of use. Every time I log off:
* "Windows saved user COMPUTER\USER registry while an application or service
was still using the registry during log off. The memory used by the user's
registry has not been freed. The registry will be unloaded when it is no
longer in use. This is often caused by services running as a user account,
try configuring the services to run in either the LocalService or
NetworkService account."

I think, however, this warning came up in event viewer before I started
receiving the information alerts about the registry recovery at start up. A
related KB article is at http://support.microsoft.com/810616 , but it isn't
much help.

PROBLEM 2:

The network connections folder is empty! When I open it, there is nothing in
it and when I click refresh (or press F5) it says:
* "The network connections folder was unable to retrieve the list of network
adapters on your machine. Please make sure that the network connections
service is enabled and running."

Two related KB articles:
http://support.microsoft.com/kb/825826
http://support.microsoft.com/kb/269019

I have tried everything they suggest. Most importantly:
* There are no device manager conflicts;
* All listed services are enabled and running;
* The registry keys mentioned exist and are correct;
* I have registered all the DLLs they mention.

After reading many forums on the internet, many people with this problem
have formatted, repaired, reinstalled and had no luck. (I honestly would
think formatting would work, but I want to avoid it either way.)

Windows firewall settings (advanced tab) say that network settings are
corrupt. I click restore defaults as it suggests, but that button must just
be there for decoration! ie, it does nothing.

I'm also getting the following problems:
* When viewing properties for WMI it says that it cannot connect to <local
computer> because : "<Null> No such interface supported"
* In taskbar properties under customise notifications, there are no icons
listed (ie the place where you can select show always, hide always etc)

BTW, it is now too late to use System Restore (but according to people on
the internet, that didn't help anyway).

Any ideas or help would be appreciated for ANY of these problems. I don't
expect one person to be able to fix all of them, but I'm sure they're in
someway all related.

Thanks in advanced,
Matt.

 

[Guest]

Hi Mark,

I fixed the problem by formatting. If you can, it is well worth it - and
with XP formatting is really easy now. Just delete the partition and create a
new one. You'll see the instructions if you do it. I bought a 160GB external
hard drive and backed up everything (of course) and formatted. Took only
about 3 or 4 hours to have everything back to normal. And everything is
really fast now

If you don't want to format, there is a solution to the network problem:
1. Click START and then RUN
2. Type "C:\Documents and Settings\All Users\Application
Data\Microsoft\Network\Connections\Pbk", without the quotes.
3. Open the file "rasphone.pbk" and select your connection and click "Dial".

Create a shortcut to this file on the desktop or where ever it is most
convenient for you.

If you are on broadband, just make sure the cable is connected properly.
Networking continues to function normally even though the icons are missing.

And don't blame your kids! I'm not sure what exactly causes this problem,
but it is annoying I know!

Try the phonebook file, if not then try register every DLL in your system
(can take several minutes, but this is a script to make it easy) and then
format.

Good luck and Hope this helps

I have encountered similar problem with my system. Unfortunatley i wasnt
using the laptop when the system crashed, so dont know exactly was or wasnt
the reason except that "a blue screen came up after the cursor froze", (dont
you just hate it when kids screw your pc up?). I finally got the system to
boot up only to find quite a few xp componants missing. These were easy to
rectify, BUT, i cannot get any access to internet. When i look into advanced
tab for network properties i get the following message:

"Windows cannot display the Properties of this connection. The Windows
Management Instrumentation (WMI) information might be corrupted.

To correct this, use System Restore to restore Windows to an earlier time
(called a restore point). System Restore is located in the System Tools
folder in Accessories"

I cant use sysytem restore as there isnt any safe point to be found prior to
me getting the system back. Is there any way i can resolve this as i really
DONT want to re-install windows, or the numerous files and programs i use
back onto the disc.

Extra note: My kids have minimal privilidges on their accounts so they cant
delete or edit programs

If it were my laptop, I would back up my data files, and do a clean install. If that did
not fix the problem, and the system was under warranty, and the tech support could not
find a fix, I would get event numbers and names from tech support, then speak with
customer service, and ask for a replacement unit. If the company gives you any problems
with sending a replacement unit, and you purchased the system with a credit card, nicely
inform customer service that they can handle the problem with you, or your credit card
company. Also:
1. The Magnuson-Moss Warranty Act
Magnuson-Moss is a federal law that protects the buyer of any product that costs more than
$25 and comes with a written warranty. The act prevents manufacturers from drafting
grossly unfair warranties. It also makes it economically viable to bring warranty suits by
providing the award of attorney's fees. It gives the maker of the product three tries at
fixing it, after that, the maker must either replace it, or refund your money. Just the
mention of the federal Magnuson-Moss Warranty Act got me a free replacement refrigerator.
It is a powerful law, which manufacturers respect.
--

T.C.
t__cruise@[NoSpam]hotmail.com
Remove [NoSpam] to reply

Hi,

on my laptop I have Windows XP Professional (SP2). It was running fine for
months until I started getting blue STOP screens. I managed to find out the
reason was faulty RAM and ZoneAlarm. The RAM was replaced for free because it
was still under warranty, and ZoneAlarm was obviously no problem to remove.

Prior to me taking it to the factory to replace the RAM, at start up I
receive the following message after clicking my user name on the Welcome
Screen:
* "One of the files containing the system's Registry data had to be
recovered by use of a log or alternate copy. The recovery was successful."

MSDN say this is simply information and can be ignored. But what about the
day when the recovery isn't successful? And besides, this is annoying every
time I log on.

Event Viewer has something that could be of use. Every time I log off:
* "Windows saved user COMPUTER\USER registry while an application or service
was still using the registry during log off. The memory used by the user's
registry has not been freed. The registry will be unloaded when it is no
longer in use. This is often caused by services running as a user account,
try configuring the services to run in either the LocalService or
NetworkService account."

I think, however, this warning came up in event viewer before I started
receiving the information alerts about the registry recovery at start up. A
related KB article is at http://support.microsoft.com/810616 , but it isn't
much help.

PROBLEM 2:

The network connections folder is empty! When I open it, there is nothing in
it and when I click refresh (or press F5) it says:
* "The network connections folder was unable to retrieve the list of network
adapters on your machine. Please make sure that the network connections
service is enabled and running."

Two related KB articles:
http://support.microsoft.com/kb/825826
http://support.microsoft.com/kb/269019

I have tried everything they suggest. Most importantly:
* There are no device manager conflicts;
* All listed services are enabled and running;
* The registry keys mentioned exist and are correct;
* I have registered all the DLLs they mention.

After reading many forums on the internet, many people with this problem
have formatted, repaired, reinstalled and had no luck. (I honestly would
think formatting would work, but I want to avoid it either way.)

Windows firewall settings (advanced tab) say that network settings are
corrupt. I click restore defaults as it suggests, but that button must just
be there for decoration! ie, it does nothing.

I'm also getting the following problems:
* When viewing properties for WMI it says that it cannot connect to <local
computer> because : "<Null> No such interface supported"
* In taskbar properties under customise notifications, there are no icons
listed (ie the place where you can select show always, hide always etc)

BTW, it is now too late to use System Restore (but according to people on
the internet, that didn't help anyway).

Any ideas or help would be appreciated for ANY of these problems. I don't
expect one person to be able to fix all of them, but I'm sure they're in
someway all related.

Thanks in advanced,
Matt.