Network problems

[Guest]

I am with new provider, sbcglobal. I was with Verizon and I am connected to
a VPN client/Meditech hospital network. I had absolutely no problems with
anything on Verizon. Now, since hooking up with sbcglobal, I have a problem
of something?? cutting me off in the Meditech network. They say it is a
line but have not found anything yet. It is not the Meditech causing the
problem. It is not my Microsoft Word 2003 (new) causing the problem. I have
ruled out everything on my computer. It has to be either sbcglobal or
VPN/Cisco. Anyone work on these networks? Help?

 

[Guest]

Well tech, if you provide more info about the Error message you represented
with when been cut off that will be handy for Mr/Mrs Andy?.
Look in the Event Viewer for any Error Messages (X) and post them here, now
when you chnaged your ISP provider did you chnage your Settings to the New
ISP provider and gone through them with techie on the phone, ether if you use
a proxy or Auto.
Did uninstall all the Softwares for Verizon and cleareed all traces from
your computer.

Digg deep here in these links to make your VPN more secure and how to
configure it:
http://technet2.microsoft.com/Windo...de85-45bf-89fa-634a67be37081033.mspx?mfr=true
http://support.microsoft.com/kb/812076
http://technet2.microsoft.com/Windo...189e-4d86-a9b7-d426ac80c8a21033.mspx?mfr=true

HTH.
Please let us know.
Regs,
nass

 

[Yves Leclerc]

Without more details about you SBCGlobal Internet connection, we can only give
"theories."

1) Several ISPs are limiting non-standard IP protocols. Your VPN IP
protocols may be listed in their blocked list.

2) Your firewall is no longer listing the VPN connection as a trusted network
connection.

3) ISP service IP address assignment changes very fequently. VPN needs a
stable IP address to start from.

4) CISCO hardware flaky.



On 24/11/2006 transcription tech <transcription

 

[John Wunderlich]

=?Utf-8?B?dHJhbnNjcmlwdGlvbiB0ZWNo?= <transcription
(e-mail address removed)> wrote in

I am with new provider, sbcglobal. I was with Verizon and I am
connected to a VPN client/Meditech hospital network. I had
absolutely no problems with anything on Verizon. Now, since
hooking up with sbcglobal, I have a problem of something?? cutting
me off in the Meditech network. They say it is a line but have
not found anything yet. It is not the Meditech causing the
problem. It is not my Microsoft Word 2003 (new) causing the
problem. I have ruled out everything on my computer. It has to
be either sbcglobal or VPN/Cisco. Anyone work on these networks?
Help?

When you switched providers, was the Windows-XP network connection
reset? The Cisco VPN Client requires a network MTU of 1300 rather than
the default. The Cisco VPN client software resets all current
connections when it is installed but adding/changing connections after
that are not affected. The Cisco VPN client provides a "SetMTU"
utility. Try running that against your connection and setting it to
1300. If that fails, try un-installing the Cisco client and re-
installing.

HTH,
John