had network printer. got firewall in office. can now ping printer but
cannot see it on network or add it. am on winxp. some colleagues on
win98 can see it. not all.
plus me at location a can see colleague at location b and access
computer. but location b cannot see me...???
driving me mad :-(
Let's work on the second problem first since it's easier to define. Start with
some basic diagnostics.
Please provide ipconfig information for the computers at location a, and
location b.
Start - Run - "cmd". Type "ipconfig /all >c:\ipconfig.txt" into the command
window - Open c:\ipconfig.txt in Notepad, copy and paste into your next post.
Identify operating system (by name and version) with each ipconfig listing.
Test connectivity from location a to location b, and vice versa:
1) Ping the other by name.
2) Ping the other by ip address.
3) Ping itself by name.
4) Ping itself by ip address.
5) Ping 127.0.0.1.
6) Ping the router.
Report success / exact error displayed in each test (12 tests total).
Test shares visibility (use actual name / address of each computer as
appropriate) between the two computers:
Start - Run then:
1) \\ThisComputerByName
2) \\ThisComputerByIPAddress
3) \\OtherComputerByName
4) \\OtherComputerByIPAddress
Report visibility of shares / exact error displayed in each test (8 tests
total).
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
