Network no longer works

[Guest]

I have two identical computers that I built, mine and my mother-in-law's. My
mother-in-law's computer was working fine until a week or two ago, the
network stopped working. When I go to look at network connections, it says
that it is connected, and it detects if the Ethernet cable is attached or
unplugged. I tried re-installing the drivers for the on-board network
interface, but it didn't matter. I installed an extra NIC. I had a bear of a
time getting Windows to install it. It detected it, but even though it was a
standard Linksys PCI 10/100 card, it didn't have drivers for it. I found some
and it installed. The problem is that I STILL don't have a connection. When
looking for the MAC address of either, the screen is blank. It does not
detect the DHCP settings sent by the router. I went into the command prompt
and ran "ipconfig /all" and got the following:

C:\ ipconfig /all

Windows IP Configuration

An internal error occurred: The request is not supported.

Please contact Microsoft Product Support Services for further help.

Additional information: Unable to query host name.

C:\

Somehow, something got really FUBARd in the system files, although I don't
know what. I don't want to have to re-format the hard drive to re-install
Windows. Is there a way to repair this without reformatting the HD and
loosing all the programs already installed?

 

[Patrick Keenan]

I have two identical computers that I built, mine and my mother-in-law's.
My
mother-in-law's computer was working fine until a week or two ago, the
network stopped working. When I go to look at network connections, it says
that it is connected, and it detects if the Ethernet cable is attached or
unplugged. I tried re-installing the drivers for the on-board network
interface, but it didn't matter. I installed an extra NIC. I had a bear of
a
time getting Windows to install it. It detected it, but even though it was
a
standard Linksys PCI 10/100 card, it didn't have drivers for it. I found
some
and it installed. The problem is that I STILL don't have a connection.
When
looking for the MAC address of either, the screen is blank. It does not
detect the DHCP settings sent by the router. I went into the command
prompt
and ran "ipconfig /all" and got the following:

C:\ ipconfig /all

Windows IP Configuration

An internal error occurred: The request is not supported.

Please contact Microsoft Product Support Services for further help.

Additional information: Unable to query host name.

C:\

Somehow, something got really FUBARd in the system files, although I don't
know what. I don't want to have to re-format the hard drive to re-install
Windows. Is there a way to repair this without reformatting the HD and
loosing all the programs already installed?

Have you tried another network card?

HTH
-pk

 

[Guest]

If you had read my message, you would have seen that I had already tried
another tried another network card. It did not make a difference.

 

[Guest]

If you had read my message, you would have seen that I had already tried
another tried another network card. It did not make a difference.

Did you make sure this machine clean from scumware, spyware and viruses by
scanning it?.
You may having a winsock corruption or the TCP/IP stack is mismatched for
some reason.
Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Open My computer and run the chkdsk on start up and Reboot your machine,
does this help?.
Open Device manager and click on Scan for hardware changes and see under the
Network adapters by expanding the [+] to [-] if the NIC is malfunctioning or
Conflicting in IRQ.
Error message when you use Internet Explorer 6 to visit a Web site on a
Windows XP-based computer: "Page not found"
http://support.microsoft.com/kb/918557
http://www.onecomputerguy.com/reg/xp_winsock.reg
If the above didn't help, you need to perform a Repair/Install on this
machine.
How to Perform a Windows XP Repair Install:
http://michaelstevenstech.com/XPrepairinstall.htm
HTH.
nass