network file share problem suddenly

[Don]

We have 2 PCs connected via wireless. XP pro to xp home
that has worked well for 1 year plus. comp xp pro can
access internet and works fine except now it can't access
some shared file on xp home. Get error that you may not
be authorized to access (contact admin) and you may not
have enough space. Both computers are set as Admin log
on. prob seems to be connected to loading SP2 an xp pro.
All MS updaates are current.
Any ideas what's wromg??
Thanks for any help1

 

[Ron Lowe]

We have 2 PCs connected via wireless. XP pro to xp home
that has worked well for 1 year plus. comp xp pro can
access internet and works fine except now it can't access
some shared file on xp home. Get error that you may not
be authorized to access (contact admin) and you may not
have enough space. Both computers are set as Admin log
on. prob seems to be connected to loading SP2 an xp pro.
All MS updaates are current.
Any ideas what's wromg??
Thanks for any help1

Does the error say "Not enough server storage to process the comand"?


This error indicates that you are falling foul of the IRPStackSize bug.

The problem is on the machine you are attempting to connect to,
not the machine where you see the error message.

On the computer you are attempting to connect to,
Check the event viewer for an event ID 2011.

Usual fix :
You need to fix a parameter called IRPStackSize

On the computer you are attempting to connect to,
Set the IRPStackSize back to the default (15 ).
Perform the following steps:

1. Start the registry editor (e.g., regedit.exe).
2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\lanmanserver\parameters.
3. Double-click IRPStackSize
(or if this registry setting doesn't exist,create it of
type DWORD and ensure the case is correct).
4. Change the base to decimal, set the value to 15, and click OK.
5. Reboot the computer.

Norton AV is usual suspect for breaking it.

There's a KB article about this, too.

Antivirus Software May Cause Event ID 2011 (Q177078)
http://support.microsoft.com/default.aspx?scid=kb;EN-US;177078

 

[Don]

-----Original Message-----




Does the error say "Not enough server storage to process the comand"?


This error indicates that you are falling foul of the IRPStackSize bug.

The problem is on the machine you are attempting to connect to,
not the machine where you see the error message.

On the computer you are attempting to connect to,
Check the event viewer for an event ID 2011.

Usual fix :
You need to fix a parameter called IRPStackSize

On the computer you are attempting to connect to,
Set the IRPStackSize back to the default (15 ).
Perform the following steps:

1. Start the registry editor (e.g., regedit.exe).
2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\lanmanserver\parameters.
3. Double-click IRPStackSize
(or if this registry setting doesn't exist,create it of
type DWORD and ensure the case is correct).
4. Change the base to decimal, set the value to 15, and click OK.
5. Reboot the computer.

Norton AV is usual suspect for breaking it.

There's a KB article about this, too.

Antivirus Software May Cause Event ID 2011 (Q177078)
http://support.microsoft.com/default.aspx?scid=kb;EN- US;177078


--
Best Regards,
Ron Lowe
MS-MVP Windows Networking


.Good point Ron, yes we just loaded Norton utility on

both computer. I'll be in the office AM tomorrow and
check this out.
Thanks loads for promp response. Don