Network Adapters problem

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My OS is Windows XP service pack 2. The computer is Dell 4700c.
I had been having a problem connecting to the net. I contacted my isp who
directed me to Dell who sent me back to the isp. Apparently the IP address
was the culprit.
The isp sent some kind of signal to the modem and a new IP address appeared
and the net again was accessible. I just did a scan using the Network
Diagnostics in the Windows XP Professional Help and Support Center and the
only thing that failed was the Network Adaptor.
The specific entries are:
- Network Adapters FAILED.
- [00000001] Broadcom 440x 10/100 Integrated Controller (FAILED).
+ IPAddress = 24.12.53.118 (FAILED)
I recall this being one of the things the isp checked as well as did Dell
support. What is the meaning of this. The system seems to be working ok.
Furthermore, I had always thought that the IP address did not change. I've
had this computer for 2 years and this is the first time the IP address was
changed.
Please advise.

Many thanks.
 
Hi
It seems that your computer is connected directly to the Modem and the IP
that you have is an Internet external IP.
This kind of IP is up to the Provider to establish, and the provider can
change it often, or after long period of time, or no change at all.
This should not affect your capacity to use the Internet so keep using it,
and enjoy.
P.S. If you want more security and more control you should consider buying a
Cable/DSL Router and use it as a Shield between the modem and your
computer/s. A system with a Router looks this,
http://www.ezlan.net/network/router.jpg
Jack (MVP-Networking).
 
Thanks for the reply, Jack
It puts my mind at ease.
Originally, the ip address started with 62. Suddenly it changed to 192 - a
router address and I couldn't connect to the net. So I called for support.
Now the ip address starts with 24 but I can connect to the web. Still, the
'Network Diagnostic scan says the network adapter, the Broadcom Integrated
Controller and the IP address all Failed. Because everything seems to work, I
guess I just disregard this?
When I turn of the firewall, however everything passes according to the
Network Diagnostics. But I don't dare leave the firewall disabled.

Thanks again

Jack (MVP-Networking). said:
Hi
It seems that your computer is connected directly to the Modem and the IP
that you have is an Internet external IP.
This kind of IP is up to the Provider to establish, and the provider can
change it often, or after long period of time, or no change at all.
This should not affect your capacity to use the Internet so keep using it,
and enjoy.
P.S. If you want more security and more control you should consider buying a
Cable/DSL Router and use it as a Shield between the modem and your
computer/s. A system with a Router looks this,
http://www.ezlan.net/network/router.jpg
Jack (MVP-Networking).

brunetto said:
My OS is Windows XP service pack 2. The computer is Dell 4700c.
I had been having a problem connecting to the net. I contacted my isp who
directed me to Dell who sent me back to the isp. Apparently the IP address
was the culprit.
The isp sent some kind of signal to the modem and a new IP address
appeared
and the net again was accessible. I just did a scan using the Network
Diagnostics in the Windows XP Professional Help and Support Center and the
only thing that failed was the Network Adaptor.
The specific entries are:
- Network Adapters FAILED.
- [00000001] Broadcom 440x 10/100 Integrated Controller (FAILED).
+ IPAddress = 24.12.53.118 (FAILED)
I recall this being one of the things the isp checked as well as did Dell
support. What is the meaning of this. The system seems to be working ok.
Furthermore, I had always thought that the IP address did not change. I've
had this computer for 2 years and this is the first time the IP address
was
changed.
Please advise.

Many thanks.
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