Network card stopped working

F

Fred

My wife has a Dell Dimension 2350 with an integrated Broadcom
440x NIC. It was working fine, then when we returned from dinner,
she had no network access. You cannot ping any external IP
addresses, either on our home network or the Internet. You can
ping the loopback device 127.0.0.1, and also her private IP
address 192.168.1.33. I've eliminated Windows as being the
culprit by booting with a Linux CD, and found I could still
not ping an IP address. I installed a spare 3-Com NIC in an
available PCI slot. I encountered the same problem with the
3-Com NIC. Here are some of the things I've tried while
troubleshooting:

-Cannot ping any IP address except for itself, even the
default gateway.
-Disabled Trend Micro and Windows firewall.
-Confirmed NIC link light activity, on router sice too.
The link light on the NIC is flashing.
-Removed RJ-45 cable from wife's PC and connected to
my PC - Connection is OK.
-Updated the Broadcom 440x driver from 3.4x to 3.63
-Installed 3-Com NIC in PCI slot, but had no connectivity
through this NIC either.
-Ran Broadcom diagnostics software, all tests passed.
-Booted from Linux CD to rescue mode with networking,
and still could not ping IP addresses.
-Checked router (firewall) is not blocking Wife's packets.


Has anyone else experienced problems with the Broadcom 440?

-Thanks
 
D

Doug Sherman [MVP]

Well, the command would be: netsh winsock reset catalog

And - yes - it is dangerous. But if you have no network or Internet
connectivity, you don't have much to lose. Are you saying that your wife's
VPN connection is still working?

For more info go here:

http://windowsxp.mvps.org/winsock.htm

Doug Sherman
MCSE, MCSA, MCP+I, MVP
 

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