NetBEUI Windows 2000 SP4

[Greg Patrick]

We are having trouble with a dos based machine attached to
a glass cutting line that needs to be accessed across our
Windows 2000 Network. The dos based machine is set only
to use NetBEUI and can not easily be changed. We tested
another 2000 computer that only had SP3 installed and
there were no issues. The problem we have is the computer
with SP4 came installed with SP4 as part of the OS and we
need a solution that does not require re-installing the
entire os and all software packages required as it is a
time consuming and production stopping problem. If anyone
knows of any solutions to this NetBEUI problem, it would
be greatly appreciated.

 

[Brian Oakes [MSFT]]

Are you able to load SP3 on the system? Does it give you an Error?

--

Best regards,
Brian Oakes, MCSE
Microsoft Product Support
Windows 2000 Server Networking Team

This posting is provided "AS IS" with no warranties and confers no rights.
Please reply to the newsgroup so that others may benefit.

 

[Greg Patrick]

Brian,

It was suggested that I not attempt to load SP3 back over
the top of SP4 as it may cause instability within the
system and may cause more problems than it solves. Can
you confirm this? If it won't then I am willing to give
it a try.

Regards
Greg

 

[Greg Patrick]

Brian,

Excuse my ignorance, but what is a support case?

Cheers
Greg

 

[Brian Oakes [MSFT]]

oops

http://support.microsoft.com/default.aspx?scid=sz;[ln];top

Here is the link. One thing to remember, if the issue is important enough
call us right away to open a support case. Most of the MSFT people in the
news groups are responding while we have customers on the phone. In fact, I
am still taking calls for the day and on a call right now.

Newsgroups are free support, so hopefully we can help and point folks in the
right direction. But if the issue is urgent enough, calling is a great
option.

--

Best regards,
Brian Oakes, MCSE
Microsoft Product Support
Windows 2000 Server Networking Team

This posting is provided "AS IS" with no warranties and confers no rights.
Please reply to the newsgroup so that others may benefit.

 

[Brian Oakes [MSFT]]

A good option is web support. I think it's 100us. Check the web page for
more info. I don't have any ideas off the top of my head otherwise I mention
it. Sorry

--

Best regards,
Brian Oakes, MCSE
Microsoft Product Support
Windows 2000 Server Networking Team

This posting is provided "AS IS" with no warranties and confers no rights.
Please reply to the newsgroup so that others may benefit.

Brian,

The problem isn't super urgent, but it will need to be
resolved relatively soon. I will have to speak to my
superiors about paying for support, the may consider the
whole rebuild a cheaper option. What is the cost for the
telephone support? And I think I should mention that I am
in Australia.

Many thanks
Greg

-----Original Message-----
oops

http://support.microsoft.com/default.aspx?scid=sz;[ln];top

Here is the link. One thing to remember, if the issue is important enough
call us right away to open a support case. Most of the MSFT people in the
news groups are responding while we have customers on the phone. In fact, I
am still taking calls for the day and on a call right now.

Newsgroups are free support, so hopefully we can help and point folks in the
right direction. But if the issue is urgent enough, calling is a great
option.

--

Best regards,
Brian Oakes, MCSE
Microsoft Product Support
Windows 2000 Server Networking Team

This posting is provided "AS IS" with no warranties and confers no rights.
Please reply to the newsgroup so that others may benefit.

Brian,

Excuse my ignorance, but what is a support case?

Cheers
Greg


-----Original Message-----
That was more of a general question. I don't know of
anything that changed
relating to netbeui that changed between SP3 and SP4.
That is why I was
curious. I'd open a support case, and we can look at the
network traces and
such.

1-800-936-4900
--

Best regards,
Brian Oakes, MCSE
Microsoft Product Support
Windows 2000 Server Networking Team

This posting is provided "AS IS" with no warranties and
confers no rights.
Please reply to the newsgroup so that others may benefit.

Brian,

It was suggested that I not attempt to load SP3 back
over
the top of SP4 as it may cause instability within the
system and may cause more problems than it solves. Can
you confirm this? If it won't then I am willing to give
it a try.

Regards
Greg
-----Original Message-----
Are you able to load SP3 on the system? Does it give
you
an Error?

--

Best regards,
Brian Oakes, MCSE
Microsoft Product Support
Windows 2000 Server Networking Team

This posting is provided "AS IS" with no warranties and
confers no rights.
Please reply to the newsgroup so that others may
benefit.

message
We are having trouble with a dos based machine
attached
to
a glass cutting line that needs to be accessed across
our
Windows 2000 Network. The dos based machine is set
only
to use NetBEUI and can not easily be changed. We
tested
another 2000 computer that only had SP3 installed and
there were no issues. The problem we have is the
computer
with SP4 came installed with SP4 as part of the OS
and
we
need a solution that does not require re- installing
the
entire os and all software packages required as it
is a
time consuming and production stopping problem. If
anyone
knows of any solutions to this NetBEUI problem, it
would
be greatly appreciated.


.



.

.

 

[Brian Oakes [MSFT]]

From a support perspective, if someone has an issue let's go ahead and get a
case open. That we in support can get something we can wrap our hands
around. This might be something that changed in the code, who knows. So
someone with this issue let's open a case

--

Best regards,
Brian Oakes, MCSE
Microsoft Product Support
Windows 2000 Server Networking Team

This posting is provided "AS IS" with no warranties and confers no rights.
Please reply to the newsgroup so that others may benefit.

If you find a answer, please post it back here!

I just had the exact same problem occur. I had a PC using NETBEUI to
talk to some CNC equipment, which was working fine the night before.
The next morning, I installed Service Pack 4, and now it can't see the
equipment. A PC right next to it, with only Service Pack 3 can still
see the machines just fine.

I saw there were a couple of security related issues for SP4, but I
logged in as Admin and still couldn't connect, so I assumed it wasn't
those.

Ron




"Greg Patrick" <[email protected]> wrote in message

Cheers, and thanks for all the help, Brian, and we'll
just see which way it goes from here. Management!

Thanks
Greg

-----Original Message-----
A good option is web support. I think it's 100us. Check the web page for
more info. I don't have any ideas off the top of my head otherwise I mention
it. Sorry

--

Best regards,
Brian Oakes, MCSE
Microsoft Product Support
Windows 2000 Server Networking Team

This posting is provided "AS IS" with no warranties and confers no rights.
Please reply to the newsgroup so that others may benefit.

Brian,

The problem isn't super urgent, but it will need to be
resolved relatively soon. I will have to speak to my
superiors about paying for support, the may consider the
whole rebuild a cheaper option. What is the cost for the
telephone support? And I think I should mention that I am
in Australia.

Many thanks
Greg
-----Original Message-----
oops

http://support.microsoft.com/default.aspx?scid=sz; [ln];top

Here is the link. One thing to remember, if the issue

is
important enough

call us right away to open a support case. Most of the MSFT people in the
news groups are responding while we have customers on

the
phone. In fact, I

am still taking calls for the day and on a call right now.

Newsgroups are free support, so hopefully we can help

and
point folks in the

right direction. But if the issue is urgent enough, calling is a great
option.

--

Best regards,
Brian Oakes, MCSE
Microsoft Product Support
Windows 2000 Server Networking Team

This posting is provided "AS IS" with no warranties

and
confers no rights.

Please reply to the newsgroup so that others may benefit.

Brian,

Excuse my ignorance, but what is a support case?

Cheers
Greg


-----Original Message-----
That was more of a general question. I don't know

of
anything that changed

relating to netbeui that changed between SP3 and

SP4.
That is why I was

curious. I'd open a support case, and we can look

at
the
network traces and

such.

1-800-936-4900
--

Best regards,
Brian Oakes, MCSE
Microsoft Product Support
Windows 2000 Server Networking Team

This posting is provided "AS IS" with no

warranties and
confers no rights.

Please reply to the newsgroup so that others may benefit.

Brian,

It was suggested that I not attempt to load SP3 back
over
the top of SP4 as it may cause instability within the
system and may cause more problems than it solves.
Can
you confirm this? If it won't then I am willing to
give
it a try.

Regards
Greg
-----Original Message-----
Are you able to load SP3 on the system? Does it

give
you
an Error?

--

Best regards,
Brian Oakes, MCSE
Microsoft Product Support
Windows 2000 Server Networking Team

This posting is provided "AS IS" with no

warranties
and
confers no rights.

Please reply to the newsgroup so that others may benefit.

message
We are having trouble with a dos based machine attached
to
a glass cutting line that needs to be accessed across
our
Windows 2000 Network. The dos based machine is
set
only
to use NetBEUI and can not easily be

changed. We
tested

another 2000 computer that only had SP3 installed
and
there were no issues. The problem we have is the
computer
with SP4 came installed with SP4 as part of

the OS
and
we

need a solution that does not require re- installing
the
entire os and all software packages required

as it
is a

time consuming and production stopping problem.
If
anyone
knows of any solutions to this NetBEUI

problem, it
would

be greatly appreciated.


.



.



.



.

 

[Ron]

Ok, well I opened a case, and they confirmed it's a bug. They said it
appears to be a "check that is too strict which was added during the
security push introduced in SP4."

They are in the process of developing a hotfix for it.

Ron

From a support perspective, if someone has an issue let's go ahead and get a
case open. That we in support can get something we can wrap our hands
around. This might be something that changed in the code, who knows. So
someone with this issue let's open a case

--

Best regards,
Brian Oakes, MCSE
Microsoft Product Support
Windows 2000 Server Networking Team

This posting is provided "AS IS" with no warranties and confers no rights.
Please reply to the newsgroup so that others may benefit.

If you find a answer, please post it back here!

I just had the exact same problem occur. I had a PC using NETBEUI to
talk to some CNC equipment, which was working fine the night before.
The next morning, I installed Service Pack 4, and now it can't see the
equipment. A PC right next to it, with only Service Pack 3 can still
see the machines just fine.

I saw there were a couple of security related issues for SP4, but I
logged in as Admin and still couldn't connect, so I assumed it wasn't
those.

Ron




"Greg Patrick" <[email protected]> wrote in message

Cheers, and thanks for all the help, Brian, and we'll
just see which way it goes from here. Management!

Thanks
Greg


-----Original Message-----
A good option is web support. I think it's 100us. Check the web page for
more info. I don't have any ideas off the top of my head otherwise I mention
it. Sorry

--

Best regards,
Brian Oakes, MCSE
Microsoft Product Support
Windows 2000 Server Networking Team

This posting is provided "AS IS" with no warranties and confers no rights.
Please reply to the newsgroup so that others may benefit.

Brian,

The problem isn't super urgent, but it will need to be
resolved relatively soon. I will have to speak to my
superiors about paying for support, the may consider the
whole rebuild a cheaper option. What is the cost for the
telephone support? And I think I should mention that I am
in Australia.

Many thanks
Greg
-----Original Message-----
oops

http://support.microsoft.com/default.aspx?scid=sz; [ln];top

Here is the link. One thing to remember, if the issue
is
important enough
call us right away to open a support case. Most of the MSFT people in the
news groups are responding while we have customers on
the
phone. In fact, I
am still taking calls for the day and on a call right now.

Newsgroups are free support, so hopefully we can help
and
point folks in the
right direction. But if the issue is urgent enough, calling is a great
option.

--

Best regards,
Brian Oakes, MCSE
Microsoft Product Support
Windows 2000 Server Networking Team

This posting is provided "AS IS" with no warranties
and
confers no rights.
Please reply to the newsgroup so that others may benefit.

Brian,

Excuse my ignorance, but what is a support case?

Cheers
Greg


-----Original Message-----
That was more of a general question. I don't know
of
anything that changed
relating to netbeui that changed between SP3 and
SP4.
That is why I was
curious. I'd open a support case, and we can look
at
the
network traces and
such.

1-800-936-4900
--

Best regards,
Brian Oakes, MCSE
Microsoft Product Support
Windows 2000 Server Networking Team

This posting is provided "AS IS" with no
warranties and
confers no rights.
Please reply to the newsgroup so that others may benefit.

Brian,

It was suggested that I not attempt to load SP3
back
over
the top of SP4 as it may cause instability within the
system and may cause more problems than it
solves.
Can
you confirm this? If it won't then I am willing
to
give
it a try.

Regards
Greg
-----Original Message-----
Are you able to load SP3 on the system? Does it
give
you
an Error?

--

Best regards,
Brian Oakes, MCSE
Microsoft Product Support
Windows 2000 Server Networking Team

This posting is provided "AS IS" with no
warranties
and
confers no rights.
Please reply to the newsgroup so that others may benefit.

in
message
We are having trouble with a dos based machine
attached
to
a glass cutting line that needs to be accessed
across
our
Windows 2000 Network. The dos based machine
is
set
only
to use NetBEUI and can not easily be
changed. We
tested
another 2000 computer that only had SP3
installed
and
there were no issues. The problem we have is
the
computer
with SP4 came installed with SP4 as part of
the OS
and
we
need a solution that does not require re-
installing
the
entire os and all software packages required
as it
is a
time consuming and production stopping
problem.
If
anyone
knows of any solutions to this NetBEUI
problem, it
would
be greatly appreciated.


.



.



.



.