.net passport

  • Thread starter Thread starter Tom
  • Start date Start date
T

Tom

Can't log into .net passport for hotmail. Keeps telling
me to enable cookies. Cookies are enabled and the privacy
report says no cookies were blocked or restricted. Any
ideas?
 
Hi Tom,

This behavior may occur if the system date and time of your computer are
not correct. Please review the following KB Article for specific
troubleshooting steps:

KB829718 You Are Prompted to Enable Cookies When You Try to Use a .NET
Passport
http://support.microsoft.com/?id=829718

=========

This posting is provided "AS IS" with no warranties, and confers no rights.

Windows XP Security Homepage:
http://www.microsoft.com/windowsxp/security/default.asp

Windows 2000 Security Homepage:
http://www.microsoft.com/windows2000/security/default.asp

Top 10 Windows Newsgroups Security Questions:
http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
ups/nodepages/sectop10.asp

=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
(e-mail address removed)

--------------------
| From: "Tom" <[email protected]>
| Subject: .net passport
| Date: Mon, 29 Mar 2004 18:31:14 -0800
|
| Can't log into .net passport for hotmail. Keeps telling
| me to enable cookies. Cookies are enabled and the privacy
| report says no cookies were blocked or restricted. Any
| ideas?
|
 
Hello Paul,
I did check the date and time, they are correct. Also my
OS is XP home edition and the article pertains to MAC
users. I reduced my security to next to nothing,
accepting all cookies, even the security report when I
get this message says no cookies were blocked or
restricted. Can you think of anything else? I appreciate
any help. Thanks
 
Hi Tom,

Here are some additional steps to run through:

Reset Internet Explorer settings:

1. Start -> Control Panel -> Folder Options

2. Switch to the View tab.

3. Select Show hidden files and folders.

4. Unselect Hide extensions for known file types.

5. Unselect Hide protected operating system files.

6. Click OK to confirm.

7. Start -> Control Panel -> Internet Options.

8. Click "Delete Cookies" and select Yes when to confirm.

9. Click "Delete Files" and select Yes when to confirm.

10. Click "Clear History" and select Yes when to confirm.

11. Click "Settings", then click "View Files". Delete all files in this
folder.

12. In the Settings window, click "View Objects". Delete all the objects in
this folder. If some objects cannot be deleted, please restart the computer
and
try again.

13. Switch to the Security tab, select Internet and click "Default Level".

14. Clear the Trusted sites and Restricted sites.

15. Switch to the Privacy tab, click "Default".

16. Click the Edit button and clear the Managed Web sites list.

17. Switch to the Content tab, click AutoComplete. Clear Forms and
Passwords.

18. Switch to the Advanced tab, Click "Restore Defaults" button and then
deselect "Enable third-party browser extensions"

19. Click OK.

20. Restart the computer and test the problem.


=========

This posting is provided "AS IS" with no warranties, and confers no rights.

Windows XP Security Homepage:
http://www.microsoft.com/windowsxp/security/default.asp

Windows 2000 Security Homepage:
http://www.microsoft.com/windows2000/security/default.asp

Top 10 Windows Newsgroups Security Questions:
http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
ups/nodepages/sectop10.asp

=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
(e-mail address removed)


--------------------
| From: "Tom" <[email protected]>
| Subject: RE: .net passport
| Date: Mon, 29 Mar 2004 21:50:35 -0800
|
| Hello Paul,
| I did check the date and time, they are correct. Also my
| OS is XP home edition and the article pertains to MAC
| users. I reduced my security to next to nothing,
| accepting all cookies, even the security report when I
| get this message says no cookies were blocked or
| restricted. Can you think of anything else? I appreciate
| any help. Thanks
 

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