G
Guest
I rebooted my SBS 2000 system Thursday night and Net Logon failed to start.
This causes all the Exchange Server services to fail, thus no email for my
company.
When I attempt to start Net Logon I receive the following error message:
"Could not start the Net Logon service on the local computer. Error 1075:
the dependency service does not exist or has been marked for deletion."
I checked the dependencies.
DNS Server
NT LM Security Support Provider
Remote Procedure Call (RPC)
Server
Workstation
And they are all started.
The DNS Server (Event Viewer) shows DNS as started.
From the System Log (Event Viewer) selected errors:
Service Control Manager – Event ID 7003: The Net Logon service depends on
the following nonexistent service: 乄S
DCOM – Event ID 10002: Access denied attempting to launch a DCOM Server. The
server is: {9DA0E106-86CE-11D1-8699-00C04FB98036} The user is SYSTEM/NT
AUTHORITY, SID=S-1-5-18.
Print – Event ID 33: The PrintQueue Container could not be found because the
DNS Domain name could not be retrieved. Error: 54b
From the Application Log (Event Viewer) selected errors:
MSExchangeSA – Event ID 1005: Unexpected error No site name is available for
this machine. Facility: Win32 ID no: c007077f Microsoft Exchange System
Attendant occurred.
Windows 2000 – 5.00.2195 – Service Pack 4, ISA Server, IIS, Exchange, SQL
Server
Any help would be greatly appreciated.
Ron
----------
dcdiag log:
DC Diagnosis
Performing initial setup:
Done gathering initial info.
Doing initial non skippeable tests
Testing server: Default-First-Site-Name\MERCURY
Starting test: Connectivity
......................... MERCURY passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\MERCURY
Starting test: Replications
......................... MERCURY passed test Replications
Starting test: NCSecDesc
......................... MERCURY passed test NCSecDesc
Starting test: NetLogons
......................... MERCURY passed test NetLogons
Starting test: Advertising
Fatal Error
sGetDcName (MERCURY) call failed, error 1355
The Locator could not find the server.
......................... MERCURY failed test Advertising
Starting test: KnowsOfRoleHolders
......................... MERCURY passed test KnowsOfRoleHolders
Starting test: RidManager
......................... MERCURY passed test RidManager
Starting test: MachineAccount
......................... MERCURY passed test MachineAccount
Starting test: Services
NETLOGON Service is stopped on [MERCURY]
......................... MERCURY failed test Services
Starting test: ObjectsReplicated
......................... MERCURY passed test ObjectsReplicated
Starting test: frssysvol
Error: No record of File Replication System, SYSVOL started.
The Active Directory may be prevented from starting.
......................... MERCURY passed test frssysvol
Starting test: kccevent
......................... MERCURY passed test kccevent
Starting test: systemlog
An Error Event occured. EventID: 0xC0001B5B
Time Generated: 04/09/2005 09:58:59
Event String: The Net Logon service depends on the following
An Error Event occured. EventID: 0xC0001B5B
Time Generated: 04/09/2005 10:28:28
Event String: The Net Logon service depends on the following
An Error Event occured. EventID: 0x8000003E
Time Generated: 04/09/2005 10:28:39
(Event String could not be retrieved)
......................... MERCURY failed test systemlog
Running enterprise tests on : LumiSun.com
Starting test: Intersite
......................... LumiSun.com passed test Intersite
Starting test: FsmoCheck
Warning: DcGetDcName(GC_SERVER_REQUIRED) call failed, error 1355
A Global Catalog Server could not be located - All GC's are down.
Warning: DcGetDcName(PDC_REQUIRED) call failed, error 1355
A Primary Domain Controller could not be located.
The server holding the PDC role is down.
Warning: DcGetDcName(TIME_SERVER) call failed, error 1355
A Time Server could not be located.
The server holding the PDC role is down.
Warning: DcGetDcName(GOOD_TIME_SERVER_PREFERRED) call failed, error
1355
A Good Time Server could not be located.
Warning: DcGetDcName(KDC_REQUIRED) call failed, error 1355
A KDC could not be located - All the KDCs are down.
......................... LumiSun.com failed test FsmoCheck
----------
netdiag log
Computer Name: MERCURY
DNS Host Name: mercury.LumiSun.com
System info : Windows 2000 Server (Build 2195)
Processor : x86 Family 6 Model 8 Stepping 3, GenuineIntel
List of installed hotfixes :
KB329115
KB820888
KB822831
KB823182
KB823559
KB823980
KB824105
KB824141
KB824146
KB824151
KB825119
KB826232
KB828028
KB828035
KB828741
KB828749
KB829558
KB834707-IE6SP1-20040929.091901
KB835732
KB837001
KB839643-DirectX9
KB839645
KB840315
KB840987
KB841356
KB841533
KB841872
KB841873
KB842526
KB842773
KB867282-IE6SP1-20050127.163319
KB870763
KB871250
KB873333
KB873339
KB883935
KB885250
KB885834
KB885835
KB885836
KB887797-OE6SP1-20041112.131144
KB888113
KB889293-IE6SP1-20041111.235619
KB890047
KB890175
KB891711
KB891781
Q147222
Q295688
Q816093
Q818043
Q828026
Netcard queries test . . . . . . . : Passed
[WARNING] The net card 'RAS Async Adapter' may not be working because it
has not received any packets.
Per interface results:
Adapter : FireHeart
Netcard queries test . . . : Passed
Host Name. . . . . . . . . : mercury
IP Address . . . . . . . . : 10.0.0.2
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . :
Dns Servers. . . . . . . . : 10.0.0.2
AutoConfiguration results. . . . . . : Passed
Default gateway test . . . : Skipped
[WARNING] No gateways defined for this adapter.
NetBT name test. . . . . . : Passed
[WARNING] At least one of the <00> 'WorkStation Service', <03>
'Messenger Service', <20> 'WINS' names is missing.
No remote names have been found.
WINS service test. . . . . : Skipped
There are no WINS servers configured for this interface.
Adapter : Internet
Netcard queries test . . . : Passed
Host Name. . . . . . . . . : mercury
IP Address . . . . . . . . : 199.0.204.169
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . : 199.0.204.1
Dns Servers. . . . . . . . : 10.0.0.2
AutoConfiguration results. . . . . . : Passed
Default gateway test . . . : Passed
NetBT name test. . . . . . : Passed
[WARNING] At least one of the <00> 'WorkStation Service', <03>
'Messenger Service', <20> 'WINS' names is missing.
No remote names have been found.
WINS service test. . . . . : Skipped
There are no WINS servers configured for this interface.
Global results:
Domain membership test . . . . . . : Passed
NetBT transports test. . . . . . . : Passed
List of NetBt transports currently configured:
NetBT_Tcpip_{F0411E96-E6AD-48F4-AB08-1E49782C2D79}
NetBT_Tcpip_{3ABD69CC-99EC-4F3E-AF74-41F07D350707}
2 NetBt transports currently configured.
Autonet address test . . . . . . . : Passed
IP loopback ping test. . . . . . . : Passed
Default gateway test . . . . . . . : Passed
NetBT name test. . . . . . . . . . : Passed
[WARNING] You don't have a single interface with the <00> 'WorkStation
Service', <03> 'Messenger Service', <20> 'WINS' names defined.
Winsock test . . . . . . . . . . . : Passed
DNS test . . . . . . . . . . . . . : Passed
PASS - All the DNS entries for DC are registered on DNS server
'10.0.0.2' and other DCs also have some of the names registered.
Redir and Browser test . . . . . . : Passed
List of NetBt transports currently bound to the Redir
NetBT_Tcpip_{F0411E96-E6AD-48F4-AB08-1E49782C2D79}
NetBT_Tcpip_{3ABD69CC-99EC-4F3E-AF74-41F07D350707}
The redir is bound to 2 NetBt transports.
List of NetBt transports currently bound to the browser
NetBT_Tcpip_{3ABD69CC-99EC-4F3E-AF74-41F07D350707}
NetBT_Tcpip_{F0411E96-E6AD-48F4-AB08-1E49782C2D79}
The browser is bound to 2 NetBt transports.
DC discovery test. . . . . . . . . : Failed
[FATAL] Cannot find DC in domain 'LUMISUN'. [ERROR_NO_SUCH_DOMAIN]
DC list test . . . . . . . . . . . : Failed
'LUMISUN': Cannot find DC to get DC list from [test skipped].
Trust relationship test. . . . . . : Skipped
Kerberos test. . . . . . . . . . . : Skipped
'LUMISUN': Cannot find DC to get DC list from [test skipped].
LDAP test. . . . . . . . . . . . . : Failed
Cannot find DC to run LDAP tests on. The error occurred was: The
specified domain either does not exist or could not be contacted.
Bindings test. . . . . . . . . . . : Passed
WAN configuration test . . . . . . : Skipped
No active remote access connections.
Modem diagnostics test . . . . . . : Passed
IP Security test . . . . . . . . . : Passed
IPSec policy service is active, but no policy is assigned.
The command completed successfully
This causes all the Exchange Server services to fail, thus no email for my
company.
When I attempt to start Net Logon I receive the following error message:
"Could not start the Net Logon service on the local computer. Error 1075:
the dependency service does not exist or has been marked for deletion."
I checked the dependencies.
DNS Server
NT LM Security Support Provider
Remote Procedure Call (RPC)
Server
Workstation
And they are all started.
The DNS Server (Event Viewer) shows DNS as started.
From the System Log (Event Viewer) selected errors:
Service Control Manager – Event ID 7003: The Net Logon service depends on
the following nonexistent service: 乄S
DCOM – Event ID 10002: Access denied attempting to launch a DCOM Server. The
server is: {9DA0E106-86CE-11D1-8699-00C04FB98036} The user is SYSTEM/NT
AUTHORITY, SID=S-1-5-18.
Print – Event ID 33: The PrintQueue Container could not be found because the
DNS Domain name could not be retrieved. Error: 54b
From the Application Log (Event Viewer) selected errors:
MSExchangeSA – Event ID 1005: Unexpected error No site name is available for
this machine. Facility: Win32 ID no: c007077f Microsoft Exchange System
Attendant occurred.
Windows 2000 – 5.00.2195 – Service Pack 4, ISA Server, IIS, Exchange, SQL
Server
Any help would be greatly appreciated.
Ron
----------
dcdiag log:
DC Diagnosis
Performing initial setup:
Done gathering initial info.
Doing initial non skippeable tests
Testing server: Default-First-Site-Name\MERCURY
Starting test: Connectivity
......................... MERCURY passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\MERCURY
Starting test: Replications
......................... MERCURY passed test Replications
Starting test: NCSecDesc
......................... MERCURY passed test NCSecDesc
Starting test: NetLogons
......................... MERCURY passed test NetLogons
Starting test: Advertising
Fatal Error
sGetDcName (MERCURY) call failed, error 1355The Locator could not find the server.
......................... MERCURY failed test Advertising
Starting test: KnowsOfRoleHolders
......................... MERCURY passed test KnowsOfRoleHolders
Starting test: RidManager
......................... MERCURY passed test RidManager
Starting test: MachineAccount
......................... MERCURY passed test MachineAccount
Starting test: Services
NETLOGON Service is stopped on [MERCURY]
......................... MERCURY failed test Services
Starting test: ObjectsReplicated
......................... MERCURY passed test ObjectsReplicated
Starting test: frssysvol
Error: No record of File Replication System, SYSVOL started.
The Active Directory may be prevented from starting.
......................... MERCURY passed test frssysvol
Starting test: kccevent
......................... MERCURY passed test kccevent
Starting test: systemlog
An Error Event occured. EventID: 0xC0001B5B
Time Generated: 04/09/2005 09:58:59
Event String: The Net Logon service depends on the following
An Error Event occured. EventID: 0xC0001B5B
Time Generated: 04/09/2005 10:28:28
Event String: The Net Logon service depends on the following
An Error Event occured. EventID: 0x8000003E
Time Generated: 04/09/2005 10:28:39
(Event String could not be retrieved)
......................... MERCURY failed test systemlog
Running enterprise tests on : LumiSun.com
Starting test: Intersite
......................... LumiSun.com passed test Intersite
Starting test: FsmoCheck
Warning: DcGetDcName(GC_SERVER_REQUIRED) call failed, error 1355
A Global Catalog Server could not be located - All GC's are down.
Warning: DcGetDcName(PDC_REQUIRED) call failed, error 1355
A Primary Domain Controller could not be located.
The server holding the PDC role is down.
Warning: DcGetDcName(TIME_SERVER) call failed, error 1355
A Time Server could not be located.
The server holding the PDC role is down.
Warning: DcGetDcName(GOOD_TIME_SERVER_PREFERRED) call failed, error
1355
A Good Time Server could not be located.
Warning: DcGetDcName(KDC_REQUIRED) call failed, error 1355
A KDC could not be located - All the KDCs are down.
......................... LumiSun.com failed test FsmoCheck
----------
netdiag log
Computer Name: MERCURY
DNS Host Name: mercury.LumiSun.com
System info : Windows 2000 Server (Build 2195)
Processor : x86 Family 6 Model 8 Stepping 3, GenuineIntel
List of installed hotfixes :
KB329115
KB820888
KB822831
KB823182
KB823559
KB823980
KB824105
KB824141
KB824146
KB824151
KB825119
KB826232
KB828028
KB828035
KB828741
KB828749
KB829558
KB834707-IE6SP1-20040929.091901
KB835732
KB837001
KB839643-DirectX9
KB839645
KB840315
KB840987
KB841356
KB841533
KB841872
KB841873
KB842526
KB842773
KB867282-IE6SP1-20050127.163319
KB870763
KB871250
KB873333
KB873339
KB883935
KB885250
KB885834
KB885835
KB885836
KB887797-OE6SP1-20041112.131144
KB888113
KB889293-IE6SP1-20041111.235619
KB890047
KB890175
KB891711
KB891781
Q147222
Q295688
Q816093
Q818043
Q828026
Netcard queries test . . . . . . . : Passed
[WARNING] The net card 'RAS Async Adapter' may not be working because it
has not received any packets.
Per interface results:
Adapter : FireHeart
Netcard queries test . . . : Passed
Host Name. . . . . . . . . : mercury
IP Address . . . . . . . . : 10.0.0.2
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . :
Dns Servers. . . . . . . . : 10.0.0.2
AutoConfiguration results. . . . . . : Passed
Default gateway test . . . : Skipped
[WARNING] No gateways defined for this adapter.
NetBT name test. . . . . . : Passed
[WARNING] At least one of the <00> 'WorkStation Service', <03>
'Messenger Service', <20> 'WINS' names is missing.
No remote names have been found.
WINS service test. . . . . : Skipped
There are no WINS servers configured for this interface.
Adapter : Internet
Netcard queries test . . . : Passed
Host Name. . . . . . . . . : mercury
IP Address . . . . . . . . : 199.0.204.169
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . : 199.0.204.1
Dns Servers. . . . . . . . : 10.0.0.2
AutoConfiguration results. . . . . . : Passed
Default gateway test . . . : Passed
NetBT name test. . . . . . : Passed
[WARNING] At least one of the <00> 'WorkStation Service', <03>
'Messenger Service', <20> 'WINS' names is missing.
No remote names have been found.
WINS service test. . . . . : Skipped
There are no WINS servers configured for this interface.
Global results:
Domain membership test . . . . . . : Passed
NetBT transports test. . . . . . . : Passed
List of NetBt transports currently configured:
NetBT_Tcpip_{F0411E96-E6AD-48F4-AB08-1E49782C2D79}
NetBT_Tcpip_{3ABD69CC-99EC-4F3E-AF74-41F07D350707}
2 NetBt transports currently configured.
Autonet address test . . . . . . . : Passed
IP loopback ping test. . . . . . . : Passed
Default gateway test . . . . . . . : Passed
NetBT name test. . . . . . . . . . : Passed
[WARNING] You don't have a single interface with the <00> 'WorkStation
Service', <03> 'Messenger Service', <20> 'WINS' names defined.
Winsock test . . . . . . . . . . . : Passed
DNS test . . . . . . . . . . . . . : Passed
PASS - All the DNS entries for DC are registered on DNS server
'10.0.0.2' and other DCs also have some of the names registered.
Redir and Browser test . . . . . . : Passed
List of NetBt transports currently bound to the Redir
NetBT_Tcpip_{F0411E96-E6AD-48F4-AB08-1E49782C2D79}
NetBT_Tcpip_{3ABD69CC-99EC-4F3E-AF74-41F07D350707}
The redir is bound to 2 NetBt transports.
List of NetBt transports currently bound to the browser
NetBT_Tcpip_{3ABD69CC-99EC-4F3E-AF74-41F07D350707}
NetBT_Tcpip_{F0411E96-E6AD-48F4-AB08-1E49782C2D79}
The browser is bound to 2 NetBt transports.
DC discovery test. . . . . . . . . : Failed
[FATAL] Cannot find DC in domain 'LUMISUN'. [ERROR_NO_SUCH_DOMAIN]
DC list test . . . . . . . . . . . : Failed
'LUMISUN': Cannot find DC to get DC list from [test skipped].
Trust relationship test. . . . . . : Skipped
Kerberos test. . . . . . . . . . . : Skipped
'LUMISUN': Cannot find DC to get DC list from [test skipped].
LDAP test. . . . . . . . . . . . . : Failed
Cannot find DC to run LDAP tests on. The error occurred was: The
specified domain either does not exist or could not be contacted.
Bindings test. . . . . . . . . . . : Passed
WAN configuration test . . . . . . : Skipped
No active remote access connections.
Modem diagnostics test . . . . . . : Passed
IP Security test . . . . . . . . . : Passed
IPSec policy service is active, but no policy is assigned.
The command completed successfully