Net Logon Fails

G

Guest

I rebooted my SBS 2000 system Thursday night and Net Logon failed to start.
This causes all the Exchange Server services to fail, thus no email for my
company.

When I attempt to start Net Logon I receive the following error message:

"Could not start the Net Logon service on the local computer. Error 1075:
the dependency service does not exist or has been marked for deletion."

I checked the dependencies.

DNS Server
NT LM Security Support Provider
Remote Procedure Call (RPC)
Server
Workstation

And they are all started. (I assume the Server and Workstation are started
as I am on the server at this time.)

The DNS Server (Event Viewer) shows DNS as started.

From the System Log (Event Viewer) selected errors:

Service Control Manager – Event ID 7003: The Net Logon service depends on
the following nonexistent service: 乄S

DCOM – Event ID 10002: Access denied attempting to launch a DCOM Server. The
server is: {9DA0E106-86CE-11D1-8699-00C04FB98036} The user is SYSTEM/NT
AUTHORITY, SID=S-1-5-18.

Print – Event ID 33: The PrintQueue Container could not be found because the
DNS Domain name could not be retrieved. Error: 54b


From the Application Log (Event Viewer) selected errors:

MSExchangeSA – Event ID 1005: Unexpected error No site name is available for
this machine. Facility: Win32 ID no: c007077f Microsoft Exchange System
Attendant occurred.


Windows 2000 – 5.00.2195 – Service Pack 4, ISA Server, IIS, Exchange, SQL
Server

I have been working on a solution for two days and have come no closer to
understanding what the source of the problem is. Any help would be greatly
appreciated.

Here is the NetDiag listing:




Computer Name: MERCURY
DNS Host Name: mercury.LumiSun.com
System info : Windows 2000 Server (Build 2195)
Processor : x86 Family 6 Model 8 Stepping 3, GenuineIntel
List of installed hotfixes :
KB329115
KB820888
KB822831
KB823182
KB823559
KB823980
KB824105
KB824141
KB824146
KB824151
KB825119
KB826232
KB828028
KB828035
KB828741
KB828749
KB829558
KB834707-IE6SP1-20040929.091901
KB835732
KB837001
KB839643-DirectX9
KB839645
KB840315
KB840987
KB841356
KB841533
KB841872
KB841873
KB842526
KB842773
KB867282-IE6SP1-20050127.163319
KB870763
KB871250
KB873333
KB873339
KB883935
KB885250
KB885834
KB885835
KB885836
KB887797-OE6SP1-20041112.131144
KB888113
KB889293-IE6SP1-20041111.235619
KB890047
KB890175
KB891711
KB891781
Q147222
Q295688
Q816093
Q818043
Q828026


Netcard queries test . . . . . . . : Passed
[WARNING] The net card 'RAS Async Adapter' may not be working because it
has not received any packets.



Per interface results:

Adapter : FireHeart

Netcard queries test . . . : Passed

Host Name. . . . . . . . . : mercury
IP Address . . . . . . . . : 10.0.0.2
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . :
Dns Servers. . . . . . . . : 10.0.0.2


AutoConfiguration results. . . . . . : Passed

Default gateway test . . . : Skipped
[WARNING] No gateways defined for this adapter.

NetBT name test. . . . . . : Passed
[WARNING] At least one of the <00> 'WorkStation Service', <03>
'Messenger Service', <20> 'WINS' names is missing.
No remote names have been found.

WINS service test. . . . . : Skipped
There are no WINS servers configured for this interface.

Adapter : Internet

Netcard queries test . . . : Passed

Host Name. . . . . . . . . : mercury
IP Address . . . . . . . . : [Removed For Security Purposes]
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . : [Removed For Security Purposes]
Dns Servers. . . . . . . . : 10.0.0.2


AutoConfiguration results. . . . . . : Passed

Default gateway test . . . : Passed

NetBT name test. . . . . . : Passed
[WARNING] At least one of the <00> 'WorkStation Service', <03>
'Messenger Service', <20> 'WINS' names is missing.
No remote names have been found.

WINS service test. . . . . : Skipped
There are no WINS servers configured for this interface.


Global results:


Domain membership test . . . . . . : Passed


NetBT transports test. . . . . . . : Passed
List of NetBt transports currently configured:
NetBT_Tcpip_{F0411E96-E6AD-48F4-AB08-1E49782C2D79}
NetBT_Tcpip_{3ABD69CC-99EC-4F3E-AF74-41F07D350707}
2 NetBt transports currently configured.


Autonet address test . . . . . . . : Passed


IP loopback ping test. . . . . . . : Passed


Default gateway test . . . . . . . : Passed


NetBT name test. . . . . . . . . . : Passed
[WARNING] You don't have a single interface with the <00> 'WorkStation
Service', <03> 'Messenger Service', <20> 'WINS' names defined.


Winsock test . . . . . . . . . . . : Passed


DNS test . . . . . . . . . . . . . : Passed
PASS - All the DNS entries for DC are registered on DNS server
'10.0.0.2' and other DCs also have some of the names registered.


Redir and Browser test . . . . . . : Passed
List of NetBt transports currently bound to the Redir
NetBT_Tcpip_{F0411E96-E6AD-48F4-AB08-1E49782C2D79}
NetBT_Tcpip_{3ABD69CC-99EC-4F3E-AF74-41F07D350707}
The redir is bound to 2 NetBt transports.

List of NetBt transports currently bound to the browser
NetBT_Tcpip_{3ABD69CC-99EC-4F3E-AF74-41F07D350707}
NetBT_Tcpip_{F0411E96-E6AD-48F4-AB08-1E49782C2D79}
The browser is bound to 2 NetBt transports.


DC discovery test. . . . . . . . . : Failed
[FATAL] Cannot find DC in domain 'LUMISUN'. [ERROR_NO_SUCH_DOMAIN]


DC list test . . . . . . . . . . . : Failed
'LUMISUN': Cannot find DC to get DC list from [test skipped].


Trust relationship test. . . . . . : Skipped


Kerberos test. . . . . . . . . . . : Skipped
'LUMISUN': Cannot find DC to get DC list from [test skipped].


LDAP test. . . . . . . . . . . . . : Failed
Cannot find DC to run LDAP tests on. The error occurred was: The
specified domain either does not exist or could not be contacted.


Bindings test. . . . . . . . . . . : Passed


WAN configuration test . . . . . . : Skipped
No active remote access connections.


Modem diagnostics test . . . . . . : Passed

IP Security test . . . . . . . . . : Passed
IPSec policy service is active, but no policy is assigned.


The command completed successfully


Thanks, Ron
 
H

Herb Martin

Ron said:
I rebooted my SBS 2000 system Thursday night and Net Logon failed to start.
This causes all the Exchange Server services to fail, thus no email for my
company.
Click to expand...

[I don't have an answer, but I inserted a FEW thoughts
that might point you towards finding it, or help someone
else to help....]
When I attempt to start Net Logon I receive the following error message:

"Could not start the Net Logon service on the local computer. Error 1075:
the dependency service does not exist or has been marked for deletion."
Click to expand...

If this doesn't resolve by logically finding the
problem, then I would suggest a repair install
from the original CD or system load share.

Run the install, choose same directory, MAKE SURE
that you are asked if you wish to REPAIR. Afterwards,
you can check Windows Update to make sure you are
fully up to date.
I checked the dependencies.

DNS Server
NT LM Security Support Provider
Remote Procedure Call (RPC)
Server
Workstation

And they are all started. (I assume the Server and Workstation are started
as I am on the server at this time.)
Click to expand...

Probably but not necessary since Server is for providing
services to OTHER computers, and Workstation obtains
those services (file, print, other "built-in" type net services.)

On the other hand, way down in the NetDiag is seems BOTH your
Workstation and Server services have failed to register their
NetBIOS names on the adapters.

NBT tests were passing so it doesn't look like you have turned
of NetBIOS which IS in fact "legal" (although a generally poor
idea.)
The DNS Server (Event Viewer) shows DNS as started.

From the System Log (Event Viewer) selected errors:

Service Control Manager - Event ID 7003: The Net Logon service depends on
the following nonexistent service: ?S

DCOM - Event ID 10002: Access denied attempting to launch a DCOM Server. The
server is: {9DA0E106-86CE-11D1-8699-00C04FB98036} The user is SYSTEM/NT
AUTHORITY, SID=S-1-5-18.
Click to expand...

That sounds like something needs repairing/setting
in the DCOM control panel but I don't know what
specifically.
Print - Event ID 33: The PrintQueue Container could not be found because the
DNS Domain name could not be retrieved. Error: 54b


From the Application Log (Event Viewer) selected errors:

MSExchangeSA - Event ID 1005: Unexpected error No site name is available for
this machine. Facility: Win32 ID no: c007077f Microsoft Exchange System
Attendant occurred.


Windows 2000 - 5.00.2195 - Service Pack 4, ISA Server, IIS, Exchange, SQL
Server

I have been working on a solution for two days and have come no closer to
understanding what the source of the problem is. Any help would be greatly
appreciated.

Here is the NetDiag listing:




Computer Name: MERCURY
DNS Host Name: mercury.LumiSun.com
System info : Windows 2000 Server (Build 2195)
Processor : x86 Family 6 Model 8 Stepping 3, GenuineIntel
List of installed hotfixes :
KB329115
KB820888
KB822831
KB823182
KB823559
KB823980
KB824105
KB824141
KB824146
KB824151
KB825119
KB826232
KB828028
KB828035
KB828741
KB828749
KB829558
KB834707-IE6SP1-20040929.091901
KB835732
KB837001
KB839643-DirectX9
KB839645
KB840315
KB840987
KB841356
KB841533
KB841872
KB841873
KB842526
KB842773
KB867282-IE6SP1-20050127.163319
KB870763
KB871250
KB873333
KB873339
KB883935
KB885250
KB885834
KB885835
KB885836
KB887797-OE6SP1-20041112.131144
KB888113
KB889293-IE6SP1-20041111.235619
KB890047
KB890175
KB891711
KB891781
Q147222
Q295688
Q816093
Q818043
Q828026


Netcard queries test . . . . . . . : Passed
[WARNING] The net card 'RAS Async Adapter' may not be working because it
has not received any packets.



Per interface results:

Adapter : FireHeart

Netcard queries test . . . : Passed

Host Name. . . . . . . . . : mercury
IP Address . . . . . . . . : 10.0.0.2
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . :
Dns Servers. . . . . . . . : 10.0.0.2


AutoConfiguration results. . . . . . : Passed

Default gateway test . . . : Skipped
[WARNING] No gateways defined for this adapter.

NetBT name test. . . . . . : Passed
[WARNING] At least one of the <00> 'WorkStation Service', <03>
'Messenger Service', <20> 'WINS' names is missing.
No remote names have been found.

WINS service test. . . . . : Skipped
There are no WINS servers configured for this interface.

Adapter : Internet

Netcard queries test . . . : Passed

Host Name. . . . . . . . . : mercury
IP Address . . . . . . . . : [Removed For Security Purposes]
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . : [Removed For Security Purposes]
Dns Servers. . . . . . . . : 10.0.0.2


AutoConfiguration results. . . . . . : Passed

Default gateway test . . . : Passed

NetBT name test. . . . . . : Passed
[WARNING] At least one of the <00> 'WorkStation Service', <03>
'Messenger Service', <20> 'WINS' names is missing.
No remote names have been found.

WINS service test. . . . . : Skipped
There are no WINS servers configured for this interface.


Global results:


Domain membership test . . . . . . : Passed


NetBT transports test. . . . . . . : Passed
List of NetBt transports currently configured:
NetBT_Tcpip_{F0411E96-E6AD-48F4-AB08-1E49782C2D79}
NetBT_Tcpip_{3ABD69CC-99EC-4F3E-AF74-41F07D350707}
2 NetBt transports currently configured.


Autonet address test . . . . . . . : Passed


IP loopback ping test. . . . . . . : Passed


Default gateway test . . . . . . . : Passed


NetBT name test. . . . . . . . . . : Passed
[WARNING] You don't have a single interface with the <00> 'WorkStation
Service', <03> 'Messenger Service', <20> 'WINS' names defined.


Winsock test . . . . . . . . . . . : Passed


DNS test . . . . . . . . . . . . . : Passed
PASS - All the DNS entries for DC are registered on DNS server
'10.0.0.2' and other DCs also have some of the names registered.


Redir and Browser test . . . . . . : Passed
List of NetBt transports currently bound to the Redir
NetBT_Tcpip_{F0411E96-E6AD-48F4-AB08-1E49782C2D79}
NetBT_Tcpip_{3ABD69CC-99EC-4F3E-AF74-41F07D350707}
The redir is bound to 2 NetBt transports.

List of NetBt transports currently bound to the browser
NetBT_Tcpip_{3ABD69CC-99EC-4F3E-AF74-41F07D350707}
NetBT_Tcpip_{F0411E96-E6AD-48F4-AB08-1E49782C2D79}
The browser is bound to 2 NetBt transports.


DC discovery test. . . . . . . . . : Failed
[FATAL] Cannot find DC in domain 'LUMISUN'. [ERROR_NO_SUCH_DOMAIN]


DC list test . . . . . . . . . . . : Failed
'LUMISUN': Cannot find DC to get DC list from [test skipped].


Trust relationship test. . . . . . : Skipped


Kerberos test. . . . . . . . . . . : Skipped
'LUMISUN': Cannot find DC to get DC list from [test skipped].


LDAP test. . . . . . . . . . . . . : Failed
Cannot find DC to run LDAP tests on. The error occurred was: The
specified domain either does not exist or could not be contacted.


Bindings test. . . . . . . . . . . : Passed


WAN configuration test . . . . . . : Skipped
No active remote access connections.


Modem diagnostics test . . . . . . : Passed

IP Security test . . . . . . . . . : Passed
IPSec policy service is active, but no policy is assigned.


The command completed successfully


Thanks, Ron
Click to expand...
 
G

Guest

Herb,

Thank you for your reply.

I attempted a number of things. DNS Configuration Wizard, Active Directory
Configuration Wizard and several other things. They fail because they cannot
connect to a DNS server. I then placed my SBS 2000 Installation Disk in the
drive and selected Setup thinking it would give me the option of repairing.
It also failed due to not being able to register with a DNS server. I will
now take a look at DCOM. I have no other ideas and am quite frustrated.

If you have any other thoughts, I will happily entertain them.

Ron
 
H

Herb Martin

Ron said:
Herb,

Thank you for your reply.

I attempted a number of things. DNS Configuration Wizard, Active Directory
Configuration Wizard and several other things. They fail because they cannot
connect to a DNS server.
Click to expand...

Generally those wizards will hide too much info.

Are you working from the same machine? i.e., the Server-DC?

Open up the DNS Management console (dnsmgmt.msc)
and visually check the server -- is your zone for the domain
there? With a handful of _underscore domains like _msdcs,
_sites, etc?

Try the monitoring tab of properties and see if the DNS passes
the SIMPLE test (and maybe the recursive test.)
 
G

Guest

Herb,

Yes, I am working from the same machine (mercury) Server-DC.

The Forward Lookup Zones include lumisun.com with _msdcs, _sites, _tcp, and
_udp.

Simple and recursive tests both pass.

Thanks again for your help. I'll keep plugging away.

Ron
 
G

Guest

Herb,

I mistakenly had two threads running for this problem. In the other thread
(Net Logon Failure) Kevin suggested the following modification which solved
the problem.

Thanks for you help!

Using regedt32 (you must use regedt32) go to this key:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Netlogon
Double click the DependOnService REG_MULTI_SZ value
Only these should be listed:
LanmanWorkstation
LanmanServer

--Â
Best regards,
Kevin D4 Dad Goodknecht Sr. [MVP]
 

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