Need Help With Logitech M305 wireless mouse

[Frederick]

Just bought this thing. I really would like to get it to work on my
laptop. The latter has XP SP3 installed.

I plugged the little USB receiver into a USB slot and the cursor will
not move (does move with my mouse pad though). The same thing happens
with my desktop, also with XP SP3. Hence I figure the mouse is not
recognized.

Is there something I need to do to install this mouse?

Yeh Paul - it's me again!

Big Fred.

 

[David W. Hodgins]

Just bought this thing. I really would like to get it to work on my
laptop. The latter has XP SP3 installed.

Try the two downloads from
http://www.logitech.com/en-us/428/6383?section=downloads&bit=&osid=1

Regards, Dave Hodgins

 

[VanguardLH]

Just bought this thing. I really would like to get it to work on my
laptop. The latter has XP SP3 installed.

I plugged the little USB receiver into a USB slot and the cursor will
not move (does move with my mouse pad though). The same thing happens
with my desktop, also with XP SP3. Hence I figure the mouse is not
recognized.

Is there something I need to do to install this mouse?

Yeh Paul - it's me again!

Big Fred.

When you plug in the USB receiver, do you hear the dah-ding sound
indicating the detection of a new USB device?

Did you ever put batteries into the wireless mouse?

Is there a reset button on the botton of the mouse?

 

[GlowingBlueMist]

When you plug in the USB receiver, do you hear the dah-ding sound
indicating the detection of a new USB device?

Did you ever put batteries into the wireless mouse?

Is there a reset button on the botton of the mouse?

No reset button but there is a power on/off switch on the bottom of the
mouse for that model...

 

[Frederick]

No.

Takes one battery which is in place.
When the switch is put on, the mouse shows a red light on its bottom.
There is no cursor response to mouse movements though. Nor to the
right and left mouse buttons.

Big Fred

 

[Pen]

Takes one battery which is in place.

When the switch is put on, the mouse shows a red light on its bottom.
There is no cursor response to mouse movements though. Nor to the
right and left mouse buttons.

Big Fred

In most Logitech items a red light means a low battery and
green means a good one.

 

[VanguardLH]

Takes one battery which is in place.

When the switch is put on, the mouse shows a red light on its bottom.
There is no cursor response to mouse movements though. Nor to the
right and left mouse buttons.

Big Fred

Did you read the Logitech article to which I linked? Note that it says:

Move the power switch on the bottom of the mouse to ON position so the
power indicator turns green."

Green, not red. Plus the *battery* indicator LED is on top, not the
bottom. The light on the bottom is the mouse sensor, not a battery
indicator. Reread their article (and the KB article to which it links).

 

[Joel]

Just bought this thing. I really would like to get it to work on my
laptop. The latter has XP SP3 installed.

I plugged the little USB receiver into a USB slot and the cursor will
not move (does move with my mouse pad though). The same thing happens
with my desktop, also with XP SP3. Hence I figure the mouse is not
recognized.

Is there something I need to do to install this mouse?

Yeh Paul - it's me again!

Big Fred.

First thing first.

1. Before you can make it MOVE you may have to make it/them recognize and
talk to each other first before you can make it to MOVE

2. I don't know have Logitech wireless keyboard nor any other wireless
keyboard, but I have other wireless device (like Mouse, and wireless game
controller for my grandkids) and each of those have the BUTTON to reset or
send/recieve signal from each other (communicate with each other).

3. How to install the mouse

a. just insert 1-2 batteries to it.

b. use something small to push the small BUTTON (usually at the bottom)

If it doesn't work then you may check with the reciever the one connect to
computer see if it has any RESET button (they usually do) and there may be
LED to teel you that's ON and ready.

 

[Joel]

Takes one battery which is in place.

When the switch is put on, the mouse shows a red light on its bottom.
There is no cursor response to mouse movements though. Nor to the
right and left mouse buttons.

Big Fred

It sounds like the MOUSE has juice but it doesn't communicate with the
reciever (the one connect to USB port).

 

[Frederick]

In most Logitech items a red light means a low battery and
green means a good one.

Most optical and other mice that I have used have showed red when in
operation. Not green. In any case, the Logitech is still not
working. BTW, I have to wonder how one uses the L utility when I have
no mouse with which to go through the utility's windows and
selections.

BF

 

[VanguardLH]

Most optical and other mice that I have used have showed red ...

Again, that's the sensor LED, not the battery indicator LED.

 

[Frederick]

Did you read the Logitech article to which I linked? Note that it says:

Move the power switch on the bottom of the mouse to ON position so the
power indicator turns green."

Missed the word green. Sorry.
Still trying this thing.
BF

Green, not red. Plus the *battery* indicator LED is on top, not the
bottom.

So far I have seen no LED light up on the top. Just the bottom
BF

 

[Frederick]

Green, not red. Plus the *battery* indicator LED is on top, not the
bottom. The light on the bottom is the mouse sensor, not a battery
indicator. Reread their article (and the KB article to which it links).

I have tried several AA batteries, but the green LED has never shown.
I gonna go buy a 'good' battery in a bit to settle this part anyway.

In meantime when I plug in the USB receiver, the laptop beeps - that's
good. Device Manager shows 'HID-compliant mouse' when I plug in the
receiver also. The latter is not there when the receiver is not in
place - that's good too. The laptop mouse pad works fine except the
cursor is herky jerky. - That's good also. My wired USB mouse works
fine when plugged into USB. - That's good as well.

Hope the Logitech mouse itself is not bad.

Big Fred

 

[VanguardLH]

I have tried several AA batteries, but the green LED has never shown.
I gonna go buy a 'good' battery in a bit to settle this part anyway.

In meantime when I plug in the USB receiver, the laptop beeps - that's
good. Device Manager shows 'HID-compliant mouse' when I plug in the
receiver also. The latter is not there when the receiver is not in
place - that's good too. The laptop mouse pad works fine except the
cursor is herky jerky. - That's good also. My wired USB mouse works
fine when plugged into USB. - That's good as well.

Hope the Logitech mouse itself is not bad.

Do you have a pen flashlight that takes AA batteries? That would clue
if the batteries were good or not (as long as the light was bright and
not dim). If you have a multimeter then you could check the voltage
(but that would be under no-load and not accurately represent voltage
under load).

Presumably you aren't inserting the battery backwards into the
compartment inside the mouse. Have you check the contacts inside the
mouse? If the mouse shipped with an included battery (granted of crappy
quality, like a carbon battery), it's possible there is a plastic shield
in place that gets removed by the customer to prevent draining of the
battery during shipping and storage. Is the battery tight when inserted
so it touches the contacts with some force?

The jerky touchpad movement (assuming it only occurs when the USB mouse
receiver is plugged in) could be due to multiple pointing devices
enabled at the same time or a conflict in their softwares. There might
be a convenient disable button alongside the touchpad to disable it when
you plug in the USB receiver for the cordless mouse.

The USB receiver appears to work correctly. If you're sure a good
battery is inserted correctly into the cordless mouse and there's still
no function for mouse pointer control, and if this is a new mouse
covered by a return policy at the store, then return it immediately for
refund or exchange as you might've gotten a defective one.

One time after boarding an airplane and waiting to retract from the
loading spot, a USPS employee was loading airmail onto the plane.
Packages marked "This Side Up" and "Fragile" were getting turned upside
side and forcibly slammed onto the conveyor belt. Shipping can be
sometimes be pretty tough.

 

[Frederick]

Do you have a pen flashlight that takes AA batteries? That would clue
if the batteries were good or not (as long as the light was bright and
not dim). If you have a multimeter then you could check the voltage
(but that would be under no-load and not accurately represent voltage
under load).

I have some re-chargeable's that are being re-charged right now.

Presumably you aren't inserting the battery backwards into the
compartment inside the mouse. Have you check the contacts inside the
mouse? If the mouse shipped with an included battery (granted of crappy
quality, like a carbon battery), it's possible there is a plastic shield
in place that gets removed by the customer to prevent draining of the
battery during shipping and storage. Is the battery tight when inserted
so it touches the contacts with some force?

Yes it is tight. No battery came with it.

The jerky touchpad movement (assuming it only occurs when the USB mouse
receiver is plugged in) could be due to multiple pointing devices
enabled at the same time or a conflict in their softwares. There might
be a convenient disable button alongside the touchpad to disable it when
you plug in the USB receiver for the cordless mouse.

The jerkiness has always been true. Even before I bought the
Logitech. Which is basically why I bought it in the first place.

The USB receiver appears to work correctly. If you're sure a good
battery is inserted correctly into the cordless mouse and there's still
no function for mouse pointer control, and if this is a new mouse
covered by a return policy at the store, then return it immediately for
refund or exchange as you might've gotten a defective one.

Seems what is likely to happen.

One time after boarding an airplane and waiting to retract from the
loading spot, a USPS employee was loading airmail onto the plane.
Packages marked "This Side Up" and "Fragile" were getting turned upside
side and forcibly slammed onto the conveyor belt. Shipping can be
sometimes be pretty tough.

Yeh.

Big Fred

 

[Don Phillipson]

Missed the word green. Sorry.
Still trying this thing.

So far I have seen no LED light up on the top. Just the bottom

This indicates your mouse battery is dead (or the circuit broken.)
The power indicator LED is central on the top surface, at the near
edge of the two mouse buttons. When the battery is in place and
the mouse switched ON this LED shows green. If not, either your
battery or your mouse is defective.

The light on the bottom surface is the motion sensor, lit only
when the mouse has been activated.

 

[VanguardLH]

The jerkiness has always been true. Even before I bought the
Logitech. Which is basically why I bought it in the first place.

Please stop prefixing another "Re:" in the Subject header for your
replies. It's getting ridiculous now with 4 of them in the Subject
(and a 5th one on the way in your next reply). If Forte Agent is
adding them then it's configured badly, or your using an old buggy
version (it's up to version 6 now). I reduced the "Re:" count down to
1 in this reply.

The jerkiness of the touchpad, since it's always been an artifact for
that device, could be due to configuring it to be over sensitive. If
over sensitive, it could detect the approach of your finger (without
touching the pad) or the proximity of the heel of your palm as an input
change. Hovering your finger or palm over the touchpad could be
resulting in it thinking there were multiple changes. Try lowering its
sensitivity.

 

[Frederick]

Please stop prefixing another "Re:" in the Subject header for your
replies. It's getting ridiculous now with 4 of them in the Subject
(and a 5th one on the way in your next reply). If Forte Agent is
adding them then it's configured badly, or your using an old buggy
version (it's up to version 6 now). I reduced the "Re:" count down to
1 in this reply.

ok

I am using v4

The jerkiness of the touchpad, since it's always been an artifact for
that device, could be due to configuring it to be over sensitive. If
over sensitive, it could detect the approach of your finger (without
touching the pad) or the proximity of the heel of your palm as an input
change. Hovering your finger or palm over the touchpad could be
resulting in it thinking there were multiple changes. Try lowering its
sensitivity.

tried dat alreddy

At this point I think the problem is with the mouse itself. My fully
re-charged batts did nothing. I bought some brand new energizers - no
improvement either.

Returning it would cost me almost what I paid for it. OTOH the trash
is free.

Don't buy from dailysteals.com

I should have known better.

Big Fred

 

[Paul]

ok

I am using v4



tried dat alreddy

At this point I think the problem is with the mouse itself. My fully
re-charged batts did nothing. I bought some brand new energizers - no
improvement either.

Returning it would cost me almost what I paid for it. OTOH the trash
is free.

Don't buy from dailysteals.com

I should have known better.

Big Fred

Before throwing it in the trash, take it all apart.
You never know what you might find by inspecting things.

Some mice, hide a single screw underneath a sticker.
The sticker may have a cross-shaped pattern scribed in it.
That makes it easier to push a screwdriver tip through the
sticker, and turn the screw. The mouse body may have a
sort of "hinge" on one end, and a single screw on the
other, to hold it together.

Older mice, may hide screws underneath the rubber feet. But
check for the sticker/screw method first.

Once apart, you can see if any of the giblets inside are loose.

Paul

 

[Frederick]

Before throwing it in the trash, take it all apart.
You never know what you might find by inspecting things.

Some mice, hide a single screw underneath a sticker.
The sticker may have a cross-shaped pattern scribed in it.
That makes it easier to push a screwdriver tip through the
sticker, and turn the screw. The mouse body may have a
sort of "hinge" on one end, and a single screw on the
other, to hold it together.

Older mice, may hide screws underneath the rubber feet. But
check for the sticker/screw method first.

Once apart, you can see if any of the giblets inside are loose.

Paul

Will do Paul

BF