Need Help Getting Rid of Virus

M

Mike

Hi, we have a large site license forMcafee Enterprise AVsoftware. One of
our installations is a special use P2P network without Internet access that
is made up of eight different PCs , Server 2003, several XP Pro and Win200
Pro Mcafee 7.81 Enterprise is installed on all the PCs. Lately, I'm
unable to upgrade the DAT files on this network also when I try to enable
the virus console it'll fall back to disabled. =
The other day two different PCs displayed the same alert message - remove
infected floppy disk from drive (there is no floppy disk in drive a;)

How can I get rid of the Trojan or whatever that's infected this network?
I cannot remove the PCs from the network. Last week I had a copy of Norton
Antivirus but can't find it.

Thanks in advance,

Mike
 
L

Leythos

How can I get rid of the Trojan or whatever that's infected this network?
I cannot remove the PCs from the network. Last week I had a copy of Norton
Antivirus but can't find it.

Only download software you can validate as uncompromised - in the case
of non-vendor site you have no guarantee that the files are unmodified
or uncompromised. Anyone providing a link to a non-vendors site with a
direct download should not be trusted, the vendors sites are the safest
place to download their application.

No person of sound mind would download files from a hack site that
requires a password to access the unknown files when they are available
directly from the vendors.

Always remember - only download files from Trusted Sites.

The following links will take you to vendors sites for Spy Ware / Ad
ware removal tools and also for Antivirus tools. After you install any
of these applications and update them, run them in SAFE MODE to allow
them to properly clean your system.

First, make sure that your Java is updated to the latest version:
http://www.java.com/en/download/index.jsp

These sites are for downloading Anti-Malware and Anti-Spyware tools, in
order that I would use them myself:

Dave Lipman's tools:
Download MULTI_AV.EXE from the URL --
http://www.pctipp.ch/downloads/dl/35905.asp

--
Leythos - (e-mail address removed) (remove 999 to email me)

Fight exposing kids to porn, complain about sites like PCBUTTS1.COM that
create filth and put it on the web for any kid to see: Just take a look
at some of the FILTH he's created and put on his website:
http://forums.speedguide.net/archive/index.php/t-223485.html all exposed
to children (the link I've include does not directly display his filth).
You can find the same information by googling for 'PCBUTTS1' and
'exposed to kids'.
 
M

Maximus the Mad

Mike aka (e-mail address removed) on 8/1/2007 at 9:37:54 PM in
Hi, we have a large site license forMcafee Enterprise AVsoftware.
One of our installations is a special use P2P network without
Internet access that is made up of eight different PCs , Server 2003,
several XP Pro and Win200 Pro Mcafee 7.81 Enterprise is installed on
all the PCs. Lately, I'm unable to upgrade the DAT files on this
network also when I try to enable the virus console it'll fall back
to disabled. = The other day two different PCs displayed the same
alert message - remove infected floppy disk from drive (there is no
floppy disk in drive a;)

How can I get rid of the Trojan or whatever that's infected this
network? I cannot remove the PCs from the network. Last week I had
a copy of Norton Antivirus but can't find it.

Thanks in advance,

Mike

I think that your licence includes support. Have you contacted them?

max
 
D

ded

Mike said:
Hi, we have a large site license forMcafee Enterprise AVsoftware. One of
our installations is a special use P2P network without Internet access
that is made up of eight different PCs , Server 2003, several XP Pro and
Win200 Pro Mcafee 7.81 Enterprise is installed on all the PCs. Lately,
I'm
unable to upgrade the DAT files on this network also when I try to enable
the virus console it'll fall back to disabled. =
The other day two different PCs displayed the same alert message - remove
infected floppy disk from drive (there is no floppy disk in drive a;)

How can I get rid of the Trojan or whatever that's infected this network?
I cannot remove the PCs from the network. Last week I had a copy of
Norton Antivirus but can't find it.

Thanks in advance,

Mike

This part:
"The other day two different PCs displayed the same alert message - remove
infected floppy disk from drive (there is no floppy disk in drive a;)"

On the two PC's concerned, exactly what application displayed the message?
And what was the exact wording of the error message including any code?


McAfee reported an issue today with an update that may cause problems or
false reports:
http://ts.mcafeehelp.com/?siteID=1
Allow the site to fully load, then an overlaid "Announcement" will appear,
click the "More" button.
 

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