- What operating system (version/sp level) are you running?
- What have you done to figure it out so far?
- What other tasks do you have running when it happens?
- Have you cleaned up your startups/services so you know what is running at
a given time?
- What is your computing skill level?
- How often does this occur?
- When did it first start occurring?
- Did you try using system restore to return to a time before you noticed
the issue?
- Have you fully scanned for viruses/trojans/worms?
- Have you fully scanned for spyware/adware/malware?
- Have you ran a CHKDSK on your drives?
- Are you up-to-date with your patches (Windows, Office, other applications,
drivers?)
- Is there anything in your event log when this happens?
Once you have Process Explorer installed and running:
In the taskbar select View and check 'Show Process Tree' and 'Show Lower
Pane' options.
(This will provide the detailed info you need)
Next click/Expand the Svchost.exe process that you are interest in.
Then highlight one of the process listed under Svchost, right click and from
the options listed select: google
This should display what out there on the web about that process.
thank you so far nothing abnormal found. mbsa 2 shows nothing wrong nor
missing. my antivirus scan found no malware.
since killing the process and reboot, I have not see the extended high cpu
consumption. but then this time around I started with the PC disconnected
form network.
I will try tomorrow with network attached and see what happens
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