Need CD to Uninstall

[Steve Bruce, mct]

We have 6 computers all ordered at the same time from Dell that have have
unopened Office XP Small Business Addition CD's in thier packaging (from 3
years ago). Now we change our domain identity with an upgrade to Small Bus
Server and the CD's are required to open any Office application. For some
unknow reason one of the computers has Office XP Pro with Front Page and
will not let us do anything without THAT CD and we don't have it - we only
have the Small Bus Addition.

We can't even uninstall the Office XP Pro without the correct CD which we
don't have. We tried installing Small Bus Addition over Office XP Pro and
that doesnt work.

How the wrong version got on the computer isn't my question - May be someone
(who is long gone) brought it from home - it's how to fix this without
reinstalling Windows.

I love Microsoft but this is one of the dummest things they ever did.

Thanks

 

[Milly Staples [MVP - Outlook]]

It is not Microsoft who did this, but your computer manufacturer. Contact
them for a disk to uninstall Office XP Professional with FrontPage, an
enterprise only edition that you should not have gotten. OEM error, all the
way.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Steve Bruce, mct asked:

| We have 6 computers all ordered at the same time from Dell that have
| have unopened Office XP Small Business Addition CD's in thier
| packaging (from 3 years ago). Now we change our domain identity with
| an upgrade to Small Bus Server and the CD's are required to open any
| Office application. For some unknow reason one of the computers has
| Office XP Pro with Front Page and will not let us do anything without
| THAT CD and we don't have it - we only have the Small Bus Addition.
|
| We can't even uninstall the Office XP Pro without the correct CD
| which we don't have. We tried installing Small Bus Addition over
| Office XP Pro and that doesnt work.
|
| How the wrong version got on the computer isn't my question - May be
| someone (who is long gone) brought it from home - it's how to fix
| this without reinstalling Windows.
|
| I love Microsoft but this is one of the dummest things they ever did.
|
| Thanks

 

[BillR [MVP]]

try posting to an Office group. I'm fairly sure there are manual uninstall
methods or a means to show Office as not installed.

 

[Steve Bruce, mct]

Not helpful, as I noted it was probably done by a user.

Do you know how to correct this.?


"Milly Staples [MVP - Outlook]"