Navcancl / ieframe.dll - Solution

[Marshall Kiam-Laine]

Problem : ie7 refuses to open
after Installing update KB 931768

Solution : find C:\program files\ iexplore.exe
right click and "Run as administrator"
After ie7 has opened :
Tools\options\Advanced - Disable Pfishing.

should be ok now - but of course be extra Alert for
any Fishing emails.


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[Feliks Dzerzhinsky]

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Problem : ie7 refuses to open after Installing update
KB 931768

Solution : find C:\program files\ iexplore.exe
right click and "Run as administrator"
After ie7 has opened : Tools\options\Advanced - Disable
Pfishing.

should be ok now - but of course be extra Alert for any Fishing emails.


----------------------------------------------------

That is not a solution. It is only a workaround. The solution is for
MS to fix the %$#@! thing.

BTW, the IE7 phishing filter has nothing to do with email...only sites.

How about this for a solution. Use Firefox.

- --
Iron Feliks
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[Guest]

Problem solved!

I've solved this problem by restoring the temporary internet files folder
the default folder. I changed the TIF folder for some reasons, but now I
have to chage it back to solve this problem. The default folder in Vista
should be like:
C:\Users\%YOUR_USER_NAME%\AppData\Local\Microsoft\Windows\Temporary Internet
Files

In my case, I don't need to chage the phishing filter any more. Everything
is working just fine!

 

[Ronnie Vernon MVP]

How about this for a solution. Use Firefox.

Wouldn't that just be another workaround?

 

[Feliks Dzerzhinsky]

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Wouldn't that just be another workaround?

True, but it got your attention.

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Iron Feliks
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[Sharon F]

Problem solved!

I've solved this problem by restoring the temporary internet files folder
the default folder. I changed the TIF folder for some reasons, but now I
have to chage it back to solve this problem. The default folder in Vista
should be like:
C:\Users\%YOUR_USER_NAME%\AppData\Local\Microsoft\Windows\Temporary Internet
Files

In my case, I don't need to chage the phishing filter any more. Everything
is working just fine!

I wonder if you would be able to move it again now if this would stay
working? Sometimes reverting to default settings to "re-unites" the
troubled piece of the puzzle and then it once again behaves as expected.

On the other hand, staying at the default setting is good prevention
against a future update assuming a defined path for a user configurable
item.

It would be interesting to know if you don't mind shifting these around a
bit. If you would rather not, that's understandable too...

 

[Guest]

I've tried it and, with no luck, it happened again. If you change the default
TIF folder, the problem will come back again.

 

[Sharon F]

I've tried it and, with no luck, it happened again. If you change the default
TIF folder, the problem will come back again.

Thanks, Tony. Appreciate your taking the time to find out if this would
work or not.

 

[Guest]

Well, that's ridiculous.
People with roaming profiles hate TIF in the profile dir.
They should be able to change this option.

I had the same problem. Seems TIF change is bad.

Hmmm..Firefox, eh? It's also got that nice HTML snippet viewer feature...!
If only MS would analyze their competitors before planning development!
(Frontpage/Expression vs. Dreamweaver, VS.NET vs Eclipse, IE vs.
Firefox...oh well, maybe someday...)

 

[Sharon F]

Well, that's ridiculous.
People with roaming profiles hate TIF in the profile dir.
They should be able to change this option.

I agree with you. The option to change location is available within the UI.
It shouldn't be a surprise that some folks move it. IMO, an update should
not break this. It should check the current value of this variable instead
of assuming the cache is still at the default location.

 

[Guest]

Ican't access the run as administrator feature. (Administrator is not a user
and my XP login screen. Other accounts were set up with admin access.
I can't access the user accounts through control panel.
I can't access help files and I can't access the help and support feature
of my Hp compaq nx9010 all because of this problem. This means I can't access
the windows update feature.
My system also now won't validate even though it is a genuine OEM Windows XP
professional bought pre-installed.
I can't access the TIF file and it always says read only, but I have moved
it to the location recommended : C:\Documents and Settings\Paul\Local
Settings\Temporary Internet Files for XP
I have tried turning of the phishing controls by running iexplore.exe
-nohome -extoff and then Tools > Options > Advanced > hishing Filter >
Disable Phishing Filter.
I have used Control Panel > Add & Remove > and removed the update that is
supposed to casue the problems but this didn't fix the problem.
I also can't install a program because c:\Windows\Systems32\autoexec.nt
system file is not suitable for running ms-dos and Microsoft windows
applications.
Any fix would be gratefully received.

 

[Guest]

This appears to only affect the 32-bit version of IE, 64-bit IE worked fine.

I removed KB931768 and rebooted. Both versions work fine now.

 

[Guest]

I finally deleted ie7 and then used system restore to go back to a point
before I installed system restore.

This at least got the MS Update, help files and IE6 working.

I think I will leave IE7 uninstalled. I had problems with it when I first
installed it and had uninstalled it once before.

I think MS needs to do some work on IE7 and the updates to it and that
impact on it.

I had previously used Firefox because of the tabbed browsing feature and
waas giving IE7 a go as it now had tabs - I'll go back to Firefox for most
use and use IE6 when the site is not standards compliant and won't work with
Firefox, which is increasingly rare.

Thanks to all those who have tried to assist.

 

[tonyruss]

I finally deleted ie7 and then used system restore to go back to a point
before I installed system restore.

This at least got the MS Update, help files and IE6 working.

I think I will leave IE7 uninstalled. I had problems with it when I first
installed it and had uninstalled it once before.

I think MS needs to do some work on IE7 and the updates to it and that
impact on it.

I had previously used Firefox because of the tabbed browsing feature and
waas giving IE7 a go as it now had tabs - I'll go back to Firefox for most
use and use IE6 when the site is not standards compliant and won't work with
Firefox, which is increasingly rare.

Thanks to all those who have tried to assist.







- Show quoted text -

I too found myself restoring back to IE6. After letting my system
restore to the latest rollups and updates (to WinXP Pro SP2 with IE7),
I discovered that KB933566 update is the cause of this "IE7 asking to
download navcancl from ieframe.dll" error. So... at the moment I am
rather hesitant installing this update: hopefully MS will bring out
another update to kill this troublesome update...? Anyone else with
similar probs?

Web Crunchy

 

[Ronnie Vernon MVP]

Tony

This issue has been fixed. See the following websites for details.

The "File Download - Security Warning" dialog box opens when you try to open
Internet Explorer 7:
http://support.microsoft.com/kb/937409


The "File Download - Security Warning" dialog box opens when you try to open
IE7:
http://msmvps.com/blogs/spywaresucks/archive/2007/05/17/908034.aspx

 

[Guest]

It is too bad MS can't fix this problem so all of their security works
correctly. The same IE7 navcancl problem happens after installing KB933566.
The other solution is to turn off "protected mode" in the Security tab of
Internet Options.
Gary

 

[tonyruss]

It is too bad MS can't fix this problem so all of their security works
correctly. The same IE7navcanclproblem happens after installing KB933566.
The other solution is to turn off "protected mode" in the Security tab of
Internet Options.
Gary









- Show quoted text -

Sorry for the delayed reply. I've been sick with the 'flu and hounded
with heaps of work: no good!
I did what Ronnie's link to http://support.microsoft.com/kb/937409
mentioned, and no good in my situation: it was still the same. What I
did notice sometime afterwards was some more updates from MS. So,
thinking that hopefully there'll be some good, I reinstalled KB933566
as well as the waiting updates to find myself once more in the same
boat. Realising that KB933566 was the culprit in my scenario, I once
more removed it. This time it did not help: I was still in the same
boat with IE7 asking to download navcancl from ieframe.dll. And then
something got me thinking that the navcancl may be linked to the
phishing filter...

TEMP SOLUTION FOUND:

Ensuring that my system is fully up-to-date, and still getting the
same navcancl / ieframe.dll error, I then disabled the phishing
filter. IT WORKS! I can now once more browse the internet using my IE7
albeit without the phishing filter enabled.
Of course this is not advisable - anyone know what file(s) to delete /
redownload and replace / how to reset? The "reset" button on the
advanced tab on IE7 properties does not work.
I am also now suspecting that the "Ashampoo" disk clean tool I decided
to test may have something to do with it? It may have deleted a file
too many?

Cheers,
WebCrunchy

 

[Guest]

This "fix" at http://support.microsoft.com/kb/937409 does not work in my
case. My temporay internet files are in the correct locations. Also
workaround 2 does not work, because no "security" tabs show up on the folder
they say to grant permission to. I found the easiest workaround is to turn
off the pfishing filter. I don't believe my wife or I am going to fall for a
pfish scheme.