NAV Corporate and WinXP Conflict

[Tom]

Has anybody encountered the conflict between WinXP and NAV Coporate
Edition? The conflict prevents NAV's 'file system realtime
protection' from loading. I get an error message each time I boot up
the computer that says "File system realtime protection failed to
load".

Is this a big problem? Should I just disabled file sys realtime prot
so that I don't get that error message anymore? Is my computer more
vulnerable to virus attacks with this feature innoperable? Or is
there a patch I need from Symantec? My WinXP machine is updated.

Any help much appreciated. Thank you,

Tom

 

[Allen_L]

In

Has anybody encountered the conflict between WinXP and NAV Coporate
Edition? The conflict prevents NAV's 'file system realtime
protection' from loading. I get an error message each time I boot up
the computer that says "File system realtime protection failed to
load".

Is this a big problem? Should I just disabled file sys realtime prot
so that I don't get that error message anymore? Is my computer more
vulnerable to virus attacks with this feature innoperable? Or is
there a patch I need from Symantec? My WinXP machine is updated.

Any help much appreciated. Thank you,

Tom

I'm running Symantec Corp. v.9.00.338 and have had nothing as you describe
happen with WinXP Pro. Sounds like something didn't load properly when you
installed. I would uninstall and then reinstall with nothing running...for
sure no left over virus programs and close your firewall and all running
programs you can and then see what happens. Install under Administrator just
to be safe. You need the real time protection, as it is scanning all you do
while your active on the internet, and it also scans your emails and any
files you download. If you don't use that you might as well just use an
online full virus scanner from time to time to see *if* you are infected. In
my opinion the 'real time' protection is the main thing you need in a virus
program for just everyday use. I do a manual scan about every two or three
months just to check all my files including the boot files.

....Allen

 

[Tom]

I found out that the conflict between NAV Corporate and WinXP exists
for NAV versions 7.x. I'm not sure if all the 7.x versions conflict
but the version I have (7.6 if I remember correctly) does have a known
conflict. The recommendation is to upgrade to NAV 8.1. Did that and
all is well.

Thanks for your help,

Tom