nav 2005 repair feature and windows installer

G

greensteak

By now I think there have been several threads on this subject, most
of which I have researched. So, I've exhausted the available
resourses, and will now pose this question.

In summary, it's the old routine we've all seen or heard about:

On windows xp (home version) sp2 machine, with Norton Internet
Security 2005 installed (pre xp sp2 upgrade), the computer boots,
windows installer starts trying to install something, what I don't
know. The only thing I can think of is an updated Java file from
Java.com. Then comes the message, without any error code numbers, "NAV
2005 does not support the repair feature. Please uninstall and
reinstall".

All of my NAV shortcut files are located in the Start Menu where
they're supposed to be, per numerous sources. They were installed
there and have never been moved.

All of my programs seem to function. Last night, I installed a new
printer, and when I reboot and access the printer, all is good. Yet
the error message continues everytime I reboot, regardless of whether
or not NIS has all features turned on or off.

Last year, I had an office PC with windows ME. I upgraded from NAV2002
to NAV2004 Professional. It had a documented conflict with a
drafing/cogo program. I ended up having to upgrade to windows xp
professional, wipe out manually NAV2002, intlall NAV2004 several
times, unintstall and reinstall several other programs that didn't
play together well with NAV2004 Pro, and the end result a month later
was I had a nice new OS, but had to send the NAV2004 back. The
drafting/cogo program would not work, even with their own patch.

I have read about windows me being part of the problem, so that's not
an issue anymore. But after going to the Symantec site, and
downloading every link and sublink related to uninstalling and
reinstalling NIS 2005 or just even NAV2005 (which took about two hours
to research and print, etc.)I feel that I could be in for one heck of
an ordeal here.

The information and recommended procedures, including the manual
uninstallation which I fear will be needed, when put together make up
a small book. It's not that it's difficult to follow the instructions.
My issue is I'm not going to be a slave to my computer, and have one
hour of troubleshooting for every hour of productivity I get from it.
That seems to be the ratio lately. I just don't want to fool with the
damn thing for 2 hours a night for 3 nights, and possibly still not
get rid of the problem!

So, finally and without any further delay, here is my question:

What the heck is this going to hurt by doing nothing?? I can live with
the error messages on bootup. It takes 3 seconds to get rid of them.
I'd much rather live with that, then spend all of my free time for the
next week or more fixing something that's not my fault. I DO have a
life, and being a beta tester for Microsoft and Symantec will not be
tolerated.

Thanks in advance for any support.

GS
 
H

hooptahay

By now I think there have been several threads on this subject, most
of which I have researched. So, I've exhausted the available
resourses, and will now pose this question.

What the heck is this going to hurt by doing nothing?? I can live with
the error messages on bootup. It takes 3 seconds to get rid of them.
I'd much rather live with that, then spend all of my free time for the
next week or more fixing something that's not my fault. I DO have a
life, and being a beta tester for Microsoft and Symantec will not be
tolerated.

Thanks in advance for any support.

GS


You might try wininstalcleanup.exe from the Microsoft web site. It
cleans up many windows installer problems.
 

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