Native resolution not supported on Vista, it drives me mad!

[Guest]

I am using this forum as a last resort. I have installed Windows Vista (Home
Premium) over a month ago and still can't set the monitor resolution to its
native 1280x768 (75Hz). I have tried the following:

1. Installed the very latest display drivers from NVidia, even the beta
ones. My graphics adapter is an Nvidia 8800GTS. I tried these versions:
100.65, 101.41, 158.18, 158.43.

2. Added custom resolutions to the nv_disp.inf file in the hope it would
help. It did not.

3. Added monitor information for my Hercules Prophetview 920DVI Pro. It
correctly reports its maximum resolution of 1280x1024@75Hz.

4. Used Powerstrip to set the resolution, but its "Advanced Timings..."
button is disabled.

5. Tried to contact Microsoft by email, but the website keeps bouncing me
because it says my PID could not be verified, even though I use a legitimate
version of Windows Vista.

6. Browsed the web for answers, but none of the possible solutions worked
for me.

What is wrong with this stupid operating system? Is there a Microsoft
representative here who can aid me and probably countless other unsaitisfied
customers?

 

[Richard Urban]

I am not certain as to what you are really asking!

You say the "native" resolution for the monitor is 1280x768. What do you
mean by "native" resolution?

You then say the maximum resolution is 1280x1024 per the manufacturers
information? If so, this is what you should be running at, NOT 1280x768.

The resolution at which you run is the result of the combination of the
video monitor specs (nothing to do with Microsoft) and the video card and
driver specs (nothing to do with Microsoft). In between the video card and
the monitor is a monitor cable (nothing to do with Microsoft).

Why do you even begin to think that Microsoft is somehow involved in your
problem.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

 

[JW]

Accoeding to the following user manual for your 920DVI Pro its native
resolution is 1280x1024 not 1280x768.

http://ftp.hercules.com/video/manuals/Prophetview_920/eng_Prophetview_920_User_Manual.pdf

You will probably just have to wait for the NVIDIA Vista drivers for the
8800 to support custom timings/resolutions before you can send it 1280x768
which the user's manual also says it will accept.

PowerStrip does not work since the NVIDIA drivers themselves do not yet
support custom timings.