Name and location of login program

[Anthony Fontana]

I was installing Windows Updates on a Win XP SP2 machine. I locked the
screen and went away till it completed. A user could not get by the lock so
she simply turned off the machine.

Now, a login screen does not appear - just the blue background. I cannot
get into safe mode or safe mode with networking. Even safe mode, command
prompt only does not give a command prompt. Just shows the black background.

What is the name of the login program, how do I restore it. Or do I have to
reimage the machine?

Thanks.

 

[Anthony Fontana]

I should point out that the PC in question is part of a Windows Server 2003
domain - one server in domain only.

 

[Shenan Stanley]

I was installing Windows Updates on a Win XP SP2 machine. I
locked the screen and went away till it completed. A user could
not get by the lock so she simply turned off the machine.

Now, a login screen does not appear - just the blue background. I
cannot get into safe mode or safe mode with networking. Even safe
mode, command prompt only does not give a command prompt. Just
shows the black background.

What is the name of the login program, how do I restore it. Or do
I have to reimage the machine?

I should point out that the PC in question is part of a Windows
Server 2003 domain - one server in domain only.

Safe mode ?
Repair install ?
sfc /scannow ?

If all those fail - it may be quicker to "re-image" - as it sounds like you
have such a thing in place.