Mystery Laptop Problem, Compaq Presario 1060

[Brad]

Hi,

Mystery problem with Compaq Presario 1060 Laptop.

Note: I service TVs, etc., rarely service a computer.

PROBLEM (Hard Disk Drive is fine):

On the same day (no storm and it wasn't dropped) this laptop
started to have read/write problems with the floppy disk drive
(several disks tried). Also, the CD rom drive no longer could read home
"burned" CDs, which it never had trouble reading before. However,
the CD rom drive has no trouble reading commercial CDs ("stronger
impressions").

Using a software diagnostic tool on the floppy disk drive, a series of
tests were performed and the only test that failed (error # 603-08) was
the Write/Read/Compare test.

Note: Sometimes a floppy disk can be read in part, then everything
"freezes" to the point that I have to turn off the computer (Ctrl, Alt, & Del
doesn't work). There never is a "Abort/Retry...." message as happens when you
have a faulty disk or no disk in the drive.

It's as though the read/write heads in the floppy drive and the read
"head" in the CD rom drive lost "sensitivity" at the same time!!
What do you think is causing this problem?

Thanks in advance, Brad

Before you type your password, credit card number, etc.,
be sure there is no active keystroke logger (spyware) in your PC.

 

[Rod Speed]

Mystery problem with Compaq Presario 1060 Laptop.

Note: I service TVs, etc., rarely service a computer.

PROBLEM (Hard Disk Drive is fine):

On the same day (no storm and it wasn't dropped) this laptop
started to have read/write problems with the floppy disk drive
(several disks tried). Also, the CD rom drive no longer could read
home "burned" CDs, which it never had trouble reading before.
However,
the CD rom drive has no trouble reading commercial CDs ("stronger
impressions").

Using a software diagnostic tool on the floppy disk drive, a
series of tests were performed and the only test that failed (error #
603-08) was
the Write/Read/Compare test.

Note: Sometimes a floppy disk can be read in part, then everything
"freezes" to the point that I have to turn off the computer (Ctrl,
Alt, & Del doesn't work). There never is a "Abort/Retry...." message
as happens when you have a faulty disk or no disk in the drive.

It's as though the read/write heads in the floppy drive and the
read "head" in the CD rom drive lost "sensitivity" at the same time!!

Likely just a coincidence. Do you smoke ? If so, cleaning the
laser on the CD rom drive will likely fix the problem with it.