my word 2007 is locked

[V]

My word 2007 is locked, I can't use the keys and I'm not sure what to do with
it. I just got it within a month ago and I'm not sure what the product key
is. When I tried to enter it the last time from a confirmation, there were
too much numbers. Help.

 

[Stefan Blom]

Have you activated the product?

Is it a full version or a trial version? If it's a trial version, it may
have expired, in which case you'll have to buy the full version.

 

[V]

Well, I assume its the full version- I bought it from Microoft-ultimate
steal-home and student use. I tried to activate it by pasting the Product
key, which had (FPP): and then some characters with dashes in between every
five characters, but it says that it is incorrect and type the correct one.
I don't know what is the correct one. I took those characters from the
confirmation e-mail. I tried typing it out as well, still useless.

 

[Jay Freedman]

Just put in the 25 letters and numbers. Don't put in the (FPP): part.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[V]

Please, help me. I already tried it without that, I just typed the 25
characters, or pasted it. It's still incorrect. The e-mail confirmation
doesn't have a number I can ring and I'm starting to get annoyed that I
wasn't given any message that says the functionality mode may be limited if
not activated within a certain number of usage before I press cancelling the
set up. I've tried to activate it so many times, but the product key is not
correct. I downloaded it, so I'm not sure if the vendor is my university
since I used my university e-mail address for the student discount and the
e-mail confirmation states it is not an address that i can reply to.

 

[Jay Freedman]

The school is not the vendor. Actually it's a company called Digital
River that runs the program for Microsoft.

Go back to the Ultimate Steal web site and click the Customer Support
link in tiny type at the bottom of the page. Eventually you can find
your way to the contact page at
https://store.digitalriver.com/store/msshus/DisplayContactFormPage#bottomForm.