My Vista Ultimate refuse to fax

[Guest]

Hi,
Can anyone help?
My vista Ultimate edition refuse to send fax. When I click Windows Fax and
Scan, the system pop up a windows saying that Fax could not access my
document folder, so it could not be initialised.
I have stop the service, and restart it again, problem remains.
i did not use bitlock, or any other encryption software, so anyone can help?

 

[Russ Valentine [MVP-Outlook]]

So tell us the rest. Did you move your Documents Folder?

 

[Mac]

"My" Documents? Point it to Documents in Vista; "My Documents" is for XP
compatibility and is a junction point not a real folder...

 

[Russ Valentine [MVP-Outlook]]

Except WFS doesn't offer the ability to browse to the Documents folder.
This error usually occurs when a user has moved their Documents folder to
the root of a drive.

 

[Vista_Support]

Good to know...

Except WFS doesn't offer the ability to browse to the Documents folder.
This error usually occurs when a user has moved their Documents folder to
the root of a drive.
--
Russ Valentine
[MVP-Outlook]

"My" Documents? Point it to Documents in Vista; "My Documents" is for XP
compatibility and is a junction point not a real folder...

 

[Anthony H Yang]

Hi, Russ,
You are very right, I have point Documents to the root of D:\, do you have
any solution to the problem?
thanks\
Anthony

So tell us the rest. Did you move your Documents Folder?
--
Russ Valentine
[MVP-Outlook]

Hi,
Can anyone help?
My vista Ultimate edition refuse to send fax. When I click Windows Fax
and
Scan, the system pop up a windows saying that Fax could not access my
document folder, so it could not be initialised.
I have stop the service, and restart it again, problem remains.
i did not use bitlock, or any other encryption software, so anyone can
help?

 

[Russ Valentine [MVP-Outlook]]

Yes. Move it somewhere else. WFS can't find it when it is on the root of a
drive.

--
Russ Valentine
[MVP-Outlook]

Hi, Russ,
You are very right, I have point Documents to the root of D:\, do you have
any solution to the problem?
thanks\
Anthony

So tell us the rest. Did you move your Documents Folder?
--
Russ Valentine
[MVP-Outlook]

Hi,
Can anyone help?
My vista Ultimate edition refuse to send fax. When I click Windows Fax
and
Scan, the system pop up a windows saying that Fax could not access my
document folder, so it could not be initialised.
I have stop the service, and restart it again, problem remains.
i did not use bitlock, or any other encryption software, so anyone can
help?

 

[Anthony H Yang]

hi, Russ,
thanks for the suggestion.
The previous problem has been resolved by pointing the Document to a folder,
but new problem occurs.
After I start Windows Fax and Scan, I have configured User Info. Then I was
asked to create a fax account. But when I try to create an account use
built-in modem (I am using a Sony Vaio Laptop which comes with a built-in
Modem, and working fine), system says cannot find the modem. I delete the
name of the default one, later system says cannot contact RPC server. ???
May you please help. I think Vista makes the fax too complicated, XP used to
be simple and efficient.
Thanks

Yes. Move it somewhere else. WFS can't find it when it is on the root of a
drive.

--
Russ Valentine
[MVP-Outlook]

Hi, Russ,
You are very right, I have point Documents to the root of D:\, do you
have any solution to the problem?
thanks\
Anthony

So tell us the rest. Did you move your Documents Folder?
--
Russ Valentine
[MVP-Outlook]
Hi,
Can anyone help?
My vista Ultimate edition refuse to send fax. When I click Windows Fax
and
Scan, the system pop up a windows saying that Fax could not access my
document folder, so it could not be initialised.
I have stop the service, and restart it again, problem remains.
i did not use bitlock, or any other encryption software, so anyone can
help?

 

[Russ Valentine [MVP-Outlook]]

Actually WFS is far more reliable and tolerant of modems than its
predecessor in XP. Have you verified that your modem supports class 1 or 2
Fax and is on the Vista Hardware Compatibility List?

--
Russ Valentine
[MVP-Outlook]

hi, Russ,
thanks for the suggestion.
The previous problem has been resolved by pointing the Document to a
folder, but new problem occurs.
After I start Windows Fax and Scan, I have configured User Info. Then I
was asked to create a fax account. But when I try to create an account use
built-in modem (I am using a Sony Vaio Laptop which comes with a built-in
Modem, and working fine), system says cannot find the modem. I delete the
name of the default one, later system says cannot contact RPC server. ???
May you please help. I think Vista makes the fax too complicated, XP used
to be simple and efficient.
Thanks

Yes. Move it somewhere else. WFS can't find it when it is on the root of
a drive.

--
Russ Valentine
[MVP-Outlook]

Hi, Russ,
You are very right, I have point Documents to the root of D:\, do you
have any solution to the problem?
thanks\
Anthony

"Russ Valentine [MVP-Outlook]" <[email protected]> дÈëÏûÏ¢
So tell us the rest. Did you move your Documents Folder?
--
Russ Valentine
[MVP-Outlook]
Hi,
Can anyone help?
My vista Ultimate edition refuse to send fax. When I click Windows Fax
and
Scan, the system pop up a windows saying that Fax could not access my
document folder, so it could not be initialised.
I have stop the service, and restart it again, problem remains.
i did not use bitlock, or any other encryption software, so anyone can
help?