My PC thinks its a Mac

[iskender]

I own a fully registred XP. When the microsoft server checks to see what
(office) updates are necessary I get the message "the office update doesnt
support Office for Mac". The strange thing is I am not on a Mac, nor have I
ever used one. I might add that when I do an update via the START-> "Help
and Support" update - I get the same: You need a Microsoft OS to download
here. Please go to the Microsoft Mac page.
Something in my configuration is sending a message that I am using Mac OS as
opposed to the Windows OS I am actually using.
I would be grateful if anybody have any ideas on the issue
Isk

 

[Guest]

You seem to indicate 2 problems.
1: The 'Help and Support' Update, initiates the Windows XP Update process.
2. Your other message indicates that you have Microsoft Office and are
trying to update this separately.

I suggest you perform a repair installaion of XP to 'set it right'.

 

[Guest]

I had the same problem: getting the exact same message when I was trying to
run office update. I had just added a second third party firewall in
addition to norton, What found that was happening was the firewall rules on
the second firewall ( Sygate) was blocking some of my traffic. I turned off
Sygate and ran the office update again and it worked. So what I did was
uninstall Sygate and reinstalled it but this time I ran through all of my
office products and when a firewall popup came up I said allow . I ran the
office update again and everything worked the way it should.
Have you recently installed any new software adware, firewall, antivirus or
any thing that sets up rules? If you haven't installed and new software then
I I wouldd try doing is reset norton and have it relearn automatically the
firewall rules