My Inbox Repair Tool can't repair my .pst file, what can I do?

Discussion in 'Microsoft Outlook Discussion' started by Guest, Sep 21, 2005.

  1. Guest

    Guest Guest

    After doing every thing here:

    The Inbox Repair tool stopped in the middle of “Phase 5 of 8†it popped up
    this message:

    "An error has occurred which caused the scan to be stopped. No Changes have
    been made to the scanned file."

    As you can imagine the Outlook folders that seam to be corrupt are very
    important. Is the Inbox Repair tool my only hope to repair them, or is
    everything lost? (well not everything, I still have a back up file, but it is
    a few months old, and my most important information is from recent e-mails
    and contacts).
    Guest, Sep 21, 2005
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  2. Guest

    Guest Guest

    In the report it displayed this message: "Fatal Error: 80040900"
    Guest, Sep 21, 2005
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  3. Guest

    Bill R MVP Guest

    Try running chkdsk and defrag a few times and it might help.
    Other than that - if scanpst fails you might need 3rd party help (at
    possible considerable cost) to recover data.
    I'm assuming you can't open the PST at all. Can you? IF you can then try and
    copy items from the store.
    Bill R MVP, Sep 21, 2005
  4. Guest

    Guest Guest

    Thanks Bill, but no such luck, but it was worth a try. At least I got a good
    defragment out of it.
    Lesson learned: Back Up every two months!! (minimum)
    Guest, Sep 21, 2005
  5. Guest

    Bill R MVP Guest

    You might like to install the Personal folders backup utility. I don't use
    it but some swear by it.
    Bill R MVP, Sep 21, 2005
  6. Guest

    Guest Guest

    I got the same problem as Lord Gibson. but what can i do if the pst files are
    store on the server?
    Guest, Oct 4, 2005
  7. Guest

    Guest Guest

    My inbox repair will not work, It says that the file is currently in use.
    Any ideas?
    Guest, Dec 30, 2005
  8. Do you have Outlook open when you try to run it?


    Ben M. Schorr, OneNote-MVP
    Roland Schorr & Tower
    Microsoft Outlook FAQ:

    **I apologize but I am unable to respond to direct requests for assistance.
    Please post questions and replies here in the newsgroup. Mahalo!
    Ben M. Schorr - MVP, Dec 30, 2005
  9. Booting your PC into safe mode should eliminate that problem.
    Brian Tillman, Jan 3, 2006
  10. Guest

    Guest Guest

    Look in the Task Manager under "Processes." If the word OUTLOOK appears, end
    it. Other items that may impact the complete closing are: CTFMON,
    WCES...(Active Synce for your PDA), and finally MSN Messenger.

    The .PST file here will not copy/move anywhere, and can't be repaired for
    reasons of a "file error" presumably repairable with NTFS repair tools. The
    disk partitionn tests as good with no issues.

    Attemps to backup are still failing. The .pst file size is out to 2MB.

    Guest, Feb 10, 2006
  11. Guest

    Guest Guest

    I've had a problem with a "cyclic redundancy error" and the outlook.pst file
    was corrupted. It cannot be opened, copied or moved. I tried the Inbox
    Repair tool, without success. Luckily, I'd backed up about 2 1/2 weeks ago,
    but I have lost files pertaining to our business. Is there any hope of
    repairing the file?
    Guest, Sep 14, 2006
  12. You might have some success if you use ChkDsk in addition to the Inbox
    Repair Tool:
    To repair a damaged Personal Folders PST file
    "Data Error (Cyclic Redundancy Check)" Error Message When Outlook Downloads

    Hal Hostetler, CPBE --
    Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX -- "When News breaks, we fix it!"
    KVOA Television, Tucson, AZ. NBC Channel 4
    Still Cadillacin' -
    Hal Hostetler [MVP P/I], Sep 14, 2006
  13. Guest

    Guest Guest

    Thank you. I'd already run chkdsk, followed the instructions in the
    Microsoft Database article on the issue. I even tried the crop tool (which
    didn't work because the file was ,< 2 GB). I've renamed the file as well.
    What's odd is the file became corrupted for no apparent reason - no detectabe
    virus, etc.

    I'll check the slipstick URL.
    Guest, Sep 15, 2006
  14. Guest

    Guest Guest

    I too exceeded 2GB, did use the utility to crop the file back down to about
    1.99 GB. Tried running the repair utility but still no success. I tried to
    first compress the file with the Windows 2000 utility, I also ended up
    installing a copy of Outlook 2002 professional since I could not get a hold
    of the Outlook 2002 Premier version that I was currently running. Would
    changing versions of Outlook here cause me a problem accessing the file now?
    I thought it would work once I made the file size smaller. Could trying to
    compress the file with Windows cause a problem (I really do not think windows
    compression utility did anything to the file? It certainly did not make it
    any smaller.

    Guest, Oct 2, 2006
  15. Ron - cannot open PST file <Ron - cannot open PST file
    Run the crop tool again to remove more.
    With an ANSI PST, the version of Outlook you use will not make any
    difference because the size limitation is an attribute of the file, not of
    There is no Windows utility that will compact a PST. Compress and Compact
    aren't the same thing. COmpression is a Windows File System feature.
    Compaction is what Outlook does to remove "white space" (unused allocation)
    from a PST.
    Brian Tillman, Oct 3, 2006
  16. Brian Tillman, Dec 22, 2006
  17. Guest

    Guest Guest

    Use a good Hex Editor (like iHex) to open the PST file. Delete a couple of
    bytes near the beginning of the file (say, the second and third). Run the
    repair tool again.

    Guest, Mar 14, 2007
  18. Guest

    socrtwo Guest
    socrtwo, Mar 15, 2007
  19. Guest

    Guest Guest

    My outlook opened this morning and then stopped after I read the first email.
    Now I'm having the exact same problem and error. Has anyone come up with a
    way to fix these files? I NEED to get these emails. Thanks.
    Guest, Sep 10, 2007
  20. Guest

    JNPT Guest

    Although, this tool works in some cases of PST corruption but it is not
    always capable of handling PST Corruption.
    For more information regarding limitations of inbox repair utility visit

    In such situation, you may try Outlook PST Repair Software to repair corrupt
    pst file which scans, repairs and restores corrupted PST. Effective to use
    and safe for PST repair, the software supports all Outlook versions and helps
    at each stage of corruption for PST recovery.

    To evaluate the software free download here->
    JNPT, Sep 15, 2009
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