my documents folder

[Guest]

when I try to open my document folder, it flashes open then it is gone in a
flash. if I open it when I have my browser open it will shut it down. I can
go into it through Explore from the start menu and that works to get to my
files. But that can't be right. Don't know where to go from here. Also the
desk top will go blank then come back up.
Thanks for any help
c7urr7y

 

[Guest]

when you say you open up your docs and then it goes, what happens, do you get
a window up showing whats on your desktop instead???

 

[Ramesh, MS-MVP]

Looks as if the shell has crashed and then restarted. Event Log may reveal
something.

Click Start, Run and type eventvwr.msc
Select Application entry in the left pane
In the right-pane, look for the Error entry denoted by a Red X

Sort by date and track-down the entry based on what time the error exactly
occurred. Locate and double-click the entry and you'll see more information
in the resulting dialog. Click the copy button at the top and copy the whole
event and paste it to a Notepad document and save it. Post the information
here.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


when I try to open my document folder, it flashes open then it is gone in a
flash. if I open it when I have my browser open it will shut it down. I
can
go into it through Explore from the start menu and that works to get to my
files. But that can't be right. Don't know where to go from here. Also the
desk top will go blank then come back up.
Thanks for any help
c7urr7y

 

[Guest]

Looks as if the shell has crashed and then restarted. Event Log may reveal
something.

Click Start, Run and type eventvwr.msc
Select Application entry in the left pane
In the right-pane, look for the Error entry denoted by a Red X

Sort by date and track-down the entry based on what time the error exactly
occurred. Locate and double-click the entry and you'll see more information
in the resulting dialog. Click the copy button at the top and copy the whole
event and paste it to a Notepad document and save it. Post the information
here.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


when I try to open my document folder, it flashes open then it is gone in a
flash. if I open it when I have my browser open it will shut it down. I
can
go into it through Explore from the start menu and that works to get to my
files. But that can't be right. Don't know where to go from here. Also the
desk top will go blank then come back up.
Thanks for any help
c7urr7y


Event Type: Error

Event Source: EventSystem
Event Category: (50)
Event ID: 4609
Date: 2/6/2006
Time: 7:53:09 AM
User: N/A
Computer: DAVEANDONEITA
Description:
The COM+ Event System detected a bad return code during its internal
processing. HRESULT was C0000005 from line 44 of
d:\qxp_slp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

also when this happens, I get this notice that active desktop is turn off
and the screen goes white but retains the Icons then comes back to normal.
Hope this helps. Only happens when I try to open the My doc folder
Thanks alot

 

[Ramesh, MS-MVP]

Clear the Event log, and try opening My Documents folder. Then check the log
to see if there are any new events registered.

 

[Guest]

Clear the Event log, and try opening My Documents folder. Then check the log
to see if there are any new events registered.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com

Looks as if the shell has crashed and then restarted. Event Log may reveal
something.

Click Start, Run and type eventvwr.msc
Select Application entry in the left pane
In the right-pane, look for the Error entry denoted by a Red X

Sort by date and track-down the entry based on what time the error exactly
occurred. Locate and double-click the entry and you'll see more
information
in the resulting dialog. Click the copy button at the top and copy the
whole
event and paste it to a Notepad document and save it. Post the information
here.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com

Event Type: Information

Event Source: Winlogon
Event Category: None
Event ID: 1002
Date: 2/7/2006
Time: 9:29:59 AM
User: N/A
Computer: DAVEANDONEITA
Description:
The shell stopped unexpectedly and Explorer.exe was restarted.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Could it be that I have delete some programs in the past month and that
might have something to do with it.????

 

[Ramesh, MS-MVP]

Still there is no clear reason why explorer.exe has crashed. Two things come
to my mind:

1. Disable all the third-party Codecs, and
2. Disable all the third-party shell extensions to see if that fixes the
problem.

Tools to perform the above tasks.

MMCompView v1.10 - View installed Codec and ActiveX filters and enable /
disable them:
http://www.nirsoft.net/utils/mmview.html

ShellExView - Shell Extension Manager For Windows:
http://www.nirsoft.net/utils/shexview.html

 

[Guest]

Still there is no clear reason why explorer.exe has crashed. Two things come
to my mind:

1. Disable all the third-party Codecs, and
2. Disable all the third-party shell extensions to see if that fixes the
problem.

Tools to perform the above tasks.

MMCompView v1.10 - View installed Codec and ActiveX filters and enable /
disable them:
http://www.nirsoft.net/utils/mmview.html

ShellExView - Shell Extension Manager For Windows:
http://www.nirsoft.net/utils/shexview.html

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com

Clear the Event log, and try opening My Documents folder. Then check the
log
to see if there are any new events registered.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com

yep, you found it!!!! In the shell exview. I deleted Photoshop elements Icon hander. Everything came back. Sure new I never would have figured that out. Thanks alot. One more thing, what should I do now, just leave things like they are now? THANKS AGAIN

 

[Ramesh, MS-MVP]

Brilliant! Now enable the other shell extensions if you've not done it
already.

See if reinstalling Photoshop elements helps.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com

Still there is no clear reason why explorer.exe has crashed. Two things
come
to my mind:

1. Disable all the third-party Codecs, and
2. Disable all the third-party shell extensions to see if that fixes the
problem.

Tools to perform the above tasks.

MMCompView v1.10 - View installed Codec and ActiveX filters and enable /
disable them:
http://www.nirsoft.net/utils/mmview.html

ShellExView - Shell Extension Manager For Windows:
http://www.nirsoft.net/utils/shexview.html

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


yep, you found it!!!! In the shell exview. I deleted Photoshop elements
Icon hander. Everything came back. Sure new I never would have figured
that out. Thanks alot. One more thing, what should I do now, just leave
things like they are now? THANKS AGAIN

 

[Guest]

Brilliant! Now enable the other shell extensions if you've not done it
already.

See if reinstalling Photoshop elements helps.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com

Still there is no clear reason why explorer.exe has crashed. Two things
come
to my mind:

1. Disable all the third-party Codecs, and
2. Disable all the third-party shell extensions to see if that fixes the
problem.

Tools to perform the above tasks.

MMCompView v1.10 - View installed Codec and ActiveX filters and enable /
disable them:
http://www.nirsoft.net/utils/mmview.html

ShellExView - Shell Extension Manager For Windows:
http://www.nirsoft.net/utils/shexview.html

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


yep, you found it!!!! In the shell exview. I deleted Photoshop elements
Icon hander. Everything came back. Sure new I never would have figured
that out. Thanks alot. One more thing, what should I do now, just leave
things like they are now? THANKS AGAIN

One quick note, Yes, I had to reinstall the program, kept coming back.

Like I said before, THANKS