My Documents Drop Down Folder Has A Glitch?

[susan.osing]

I hope that someone can help me. A few weeks ago I discovered that when
I opened the Drop Down Menu in My Documents to move some image files
into their appropriate folders, that My Documents which normally has
the + next to it, that you click on to show all of your folders, well
that is gone. Now I have to open an existing folder in My Documents and
go back, in order for the + sign to appear. I know this does not seem
like a huge problem, but I work with a lot of graphics and it becomes
tedious.
Does anyone know what caused this and how it can be fixed?
Thank You
Susan

 

[Ramesh, MS-MVP]

Hi Susan,

Problems in Windows Explorer or the Windows shell after you install security
update MS06-015:
http://support.microsoft.com/kb/918165
http://aumha.net/viewtopic.php?t=19125

- -A u t o m a t e - - -

Download Q918165_HP_Fix.reg below and save to Desktop. Right-click the file
and then choose Merge. Restart Windows for the changes to take effect.

http://windowsxp.mvps.org/reg/Q918165_HP_Fix.reg


- - - Additional information - - -

(Thanks to Ottmar Freudenberger for supplying this information)

On Tuesday, April 25, Microsoft will issue a targeted re-release of the
MS06-015 update. For more information, see the FAQ section in the MS06-015
security bulletin.

Microsoft Security Bulletin MS06-015: Vulnerability in Windows Explorer
Could Allow Remote Code Execution (908531):
http://www.microsoft.com/technet/security/bulletin/MS06-015.mspx

The re-release update will add the following shell extensions to the
"white-list".

HP Share-to-Web

{A4DF5659-0801-4A60-96071C48695EFDA9}

NVIDIA Graphics

{1E9B04FB-F9E5-4718-997B-B8DA88302A47}
{1E9B04FB-F9E5-4718-997B-B8DA88302A48}
{1CDB2949-8F65-4355-8456-263E7C208A5D}

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I hope that someone can help me. A few weeks ago I discovered that when
I opened the Drop Down Menu in My Documents to move some image files
into their appropriate folders, that My Documents which normally has
the + next to it, that you click on to show all of your folders, well
that is gone. Now I have to open an existing folder in My Documents and
go back, in order for the + sign to appear. I know this does not seem
like a huge problem, but I work with a lot of graphics and it becomes
tedious.
Does anyone know what caused this and how it can be fixed?
Thank You
Susan

 

[susan.osing]

Thank you for replying. I went to the links you provided and followed
all the directions. Unfortunately it didn't fix the problem.
Susan

 

[Guest]

Hi, Susan-
I am still recovering from the exact same problem. I was on Microsoft for a
whole day. It should be fixable. There's a glitch in the micro upgrade :-(

 

[Ramesh, MS-MVP]

Susan,

Do you have the update installed?
Do you have nVidia graphics in your system?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thank you for replying. I went to the links you provided and followed
all the directions. Unfortunately it didn't fix the problem.
Susan

 

[susan.osing]

I have all the Microsoft Updates and I had nVidia installed until
Sunday morning when I installed a new Radeon video card. It didn't
change the problem though. Have you found the solution to your problem?
Susan

 

[Ramesh, MS-MVP]

Susan,

See the paragraph in the following URL, which talks about the nVidia context
menu entry, though you're _now_ using ATI Radeon.
http://aumha.net/viewtopic.php?t=19125

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I have all the Microsoft Updates and I had nVidia installed until
Sunday morning when I installed a new Radeon video card. It didn't
change the problem though. Have you found the solution to your problem?
Susan