My digital camera won't work

[Vinny]

I installed the driver on my windows XP home as per
product instructions but when I try to use it, I get
different errors depending on what I'm trying to do. Upon
launching my camera application it immediately
says "Camera connect failed". If I bring up the new
hardware install wizard, it says "Dual mode camera SL310
has not passed windows logo testing". I know the driver
is already installed and that the camera is physically
connected. It shows up in the device manager with a
yellow "!". Should I just go ahead and force the wizard
to proceed? It warns that it could destabilize my
operating system. I installed this same software and
hardware on a windows 2000 system with no problems.

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

Have you checked the manufacturer's website to see if there are driver and
software updates and whether or not they are supporting the camera in XP.
You've moved to a new operating system, you need to check for updated
drivers.

 

[Vinny]

Thanks for your reply, Michael.

I checked their website and it says it's supported on XP.
They don't seem to have any technical help at all. Any
other ideas?

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

Did you check their website for updated drivers or software?

Beyond that, you may need to contact their phone tech support.

 

[flow]

wut wus the site u went to???